<h4><strong>Job Title:</strong> Technical Support Executive</h4><h4><strong>Location: </strong>Delhi / NCR (Preferred)</h4><h4><strong>Experience Required:</strong> 6months-2 Years</h4><h4><strong>Employment Type: </strong>Full-Time</h4><h4><br /></h4><h4><strong>Job Overview</strong></h4><h4>We are a fast-growing organization specializing in IoT-based solutions for securing goods in transit. The company focuses on delivering innovative and technology-driven solutions across industries such as logistics, FMCG, and government sectors. With a strong emphasis on innovation, AI-driven platforms, and a performance-driven work culture, this role offers hands-on learning and growth opportunities.</h4><h4><br /></h4><h4><strong>Key Responsibilities</strong></h4><h4>Handle inbound and outbound calls via IVR in a timely and professional manner</h4><h4>Communicate with customers through calls, email, and WhatsApp</h4><h4>Identify customer needs, address complaints, and provide appropriate solutions</h4><h4>Escalate unresolved issues to relevant teams or management</h4><h4>Conduct follow-ups to ensure customer issues are resolved</h4><h4>Maintain accurate customer records in CRM systems</h4><h4>Prepare call logs and generate reports for management</h4><h4><br /></h4><h4><strong>Qualifications</strong></h4><h4>Engineering degree in a relevant field</h4><h4><br /></h4><h4><strong>Required Skills</strong></h4><h4>Excellent verbal, written, and phone communication skills</h4><h4>Basic computer proficiency and knowledge of reporting tools</h4><h4>Strong documentation and reporting skills</h4><h4>Understanding of electronics and technical troubleshooting</h4><h4><br /></h4><h4><strong>Additional Requirements</strong></h4><h4>Willingness to work in flexible shifts, including night shifts</h4><h4><br /></h4>

Technical Support Executive

<h4><strong>Job Title:</strong> Technical Support Executive</h4><h4><strong>Location: </strong>Delhi / NCR (Preferred)</h4><h4><strong>Experience Required:</strong> 6months-2 Years</h4><h4><strong>Employment Type: </strong>Full-Time</h4><h4><br /></h4><h4><strong>Job Overview</strong></h4><h4>We are a fast-growing organization specializing in IoT-based solutions for securing goods in transit. The company focuses on delivering innovative and technology-driven solutions across industries such as logistics, FMCG, and government sectors. With a strong emphasis on innovation, AI-driven platforms, and a performance-driven work culture, this role offers hands-on learning and growth opportunities.</h4><h4><br /></h4><h4><strong>Key Responsibilities</strong></h4><h4>Handle inbound and outbound calls via IVR in a timely and professional manner</h4><h4>Communicate with customers through calls, email, and WhatsApp</h4><h4>Identify customer needs, address complaints, and provide appropriate solutions</h4><h4>Escalate unresolved issues to relevant teams or management</h4><h4>Conduct follow-ups to ensure customer issues are resolved</h4><h4>Maintain accurate customer records in CRM systems</h4><h4>Prepare call logs and generate reports for management</h4><h4><br /></h4><h4><strong>Qualifications</strong></h4><h4>Engineering degree in a relevant field</h4><h4><br /></h4><h4><strong>Required Skills</strong></h4><h4>Excellent verbal, written, and phone communication skills</h4><h4>Basic computer proficiency and knowledge of reporting tools</h4><h4>Strong documentation and reporting skills</h4><h4>Understanding of electronics and technical troubleshooting</h4><h4><br /></h4><h4><strong>Additional Requirements</strong></h4><h4>Willingness to work in flexible shifts, including night shifts</h4><h4><br /></h4>

<p>We are looking for a dynamic and motivated Sales and Service Engineer to manage sales , servicing , and customer support for tablet tooling ( punches and dies ) used in pharmaceutical tablet compression . Develop and manage sales of tablet tooling ( punches , dies and accessories ) . Identify new business opportunities in pharmaceutical , nutraceutical , and allied industries . Maintain strong relationships with existing clients and generate repeat business . Conduct product presentations and technical discussions with customers .</p><p><br /></p><p>Key Responsibilities :</p><ul><li>Service &amp; Support : Perform on-site installation , commissioning , troubleshooting , and repairs of machinery or products</li><li>Preventive Maintenance : Conduct scheduled inspections and maintenance to ensure equipment reliability</li><li>Technical Sales Support : Prepare and deliver product presentations , demonstrations , and technical proposals to clients</li><li>Customer Relationship Management (CRM) : Build rapport with clients , address technical queries promptly , and identify opportunities for after sales-service upgrades</li><li>Reporting : Prepare accurate service reports , log repairs , and maintain documentation on customer accounts</li><li>Competitor Analysis : Research and report on competitor products to help customize solutions for clients</li></ul><p><br /></p><p>Education : Any Diploma or Bachelor's degree holder preferred ( Mechanical )</p><p>Experience Required : 1-2 years</p><p>Industry Preferred : Pharmaceutical industry background would be given preference</p><p>Package Offered : Competitive Salary + Travelling Allowances</p>

Technical Leadership Jobs in India

Land on your dream job by directly connecting vendors & companies

Use the power of Gen AI to build resumes & mock interviews

Find Your Dream job