Sports Community Manager Scm Jobs in Gurgaon

Job Title : Sports Community Manager (SCM)

Employment Type: Full-Time

Work Mode: On-Site

Shift Type: Rotational Shifts

Location: Gurugram

Centers Available

• SESH – Sector 63
• DPG College – Sector 73
• HSV Global School – Sector 43
• NorthCap University – Sector 23A

Note: Candidates should be comfortable working at the assigned center location. Preference will be given to candidates residing within a reasonable commuting distance of the center (approximately 9–10 km or 40 minutes travel time).

Role Overview

The Sports Community Manager (SCM) is responsible for driving community engagement, ensuring operational excellence, and managing the day-to-day functioning of the assigned sports facility.

This role requires a high degree of ownership, accountability, and leadership. The SCM will be responsible for creating a thriving sports community while ensuring seamless operations and delivering an exceptional customer experience.

This is a hands-on, field-based role that requires active involvement in center operations and community activities. It is not a desk-based or coordination-only position.

Key Responsibilities

Community Engagement & Growth

• Build, engage, and grow a vibrant sports community at the assigned center.
• Organize leagues, tournaments, coaching programs, and community events.
• Drive customer engagement, participation, and retention.
• Develop strong relationships with players, coaches, and members.

Operations Management

• Oversee daily operations of the sports facility.
• Ensure facility readiness, cleanliness, safety, and service standards.
• Monitor bookings, utilization, and overall center performance.
• Address customer concerns and ensure timely resolution.

Team Leadership

• Manage and coordinate with coaches, support staff, and ground personnel.
• Foster a culture of accountability, teamwork, and excellence.
• Ensure operational processes and standards are consistently maintained.

Business Performance

• Drive revenue growth through effective center utilization and community engagement initiatives.
• Track and achieve assigned business and operational KPIs.
• Prepare regular reports and updates on center performance.

Candidate Profile

Qualifications

• Bachelor's Degree in any discipline.
• Strong interest in sports, community building, and customer engagement.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong leadership and team management capabilities.
• Problem-solving and decision-making skills.
• Customer-centric approach with a proactive mindset.
• Ability to thrive in a dynamic, fast-paced environment.
• High level of ownership, accountability, and execution excellence.

Preferred Experience

• Experience in sports management, community management, operations, hospitality, events, customer service, or related fields is preferred.
• Fresh graduates with strong leadership potential and a passion for sports are encouraged to apply.

Working Schedule

As sports facilities operate during peak activity hours, including mornings, evenings, weekends, and public holidays, this role requires flexibility to work in rotational shifts. Candidates should be comfortable managing operations and community activities across varying schedules.

Benefits

• Health Insurance Coverage up to ₹3 Lakhs
• Employee State Insurance (ESI)
• Provident Fund (PF)
• Performance Recognition & Rewards
• Structured Training & Career Development Programs

Job Title: Sports Venue Executive (SVE)

Employment Type: Full-Time

Work Mode: On-Site

Shift Type: Rotational Shifts

Location

SESH – Sector 63, Gurugram

Note: Preference will be given to candidates residing within a reasonable commuting distance (approximately 9–10 km or 30 minutes travel time) from the venue.

Role Overview

The Sports Venue Executive (SVE) is responsible for ensuring smooth backend operations and SOP execution at the assigned sports facility.

The role focuses on maintaining operational readiness, process discipline, accurate reporting, and venue upkeep to support a seamless player experience. Success in this role is defined by reliability, attention to detail, operational excellence, and the ability to execute tasks consistently without supervision.

This is a hands-on, field-based role and is ideal for individuals who enjoy working in sports environments and managing day-to-day operations.

Key Responsibilities

Venue Readiness & Operations

• Ensure venue readiness before and after games, coaching sessions, and events.
• Conduct regular hygiene, cleanliness, safety, and security checks.
• Support smooth day-to-day operations of the sports facility.

SOP Execution & Compliance

• Execute all operational SOPs related to bookings, collections support, reporting, and facility management.
• Follow defined processes accurately and consistently with zero shortcuts.
• Maintain operational standards and compliance across all activities.

Reporting & Documentation

• Update operational reports, checklists, and records accurately and on time.
• Maintain complete and organized documentation of venue operations.
• Ensure data accuracy and timely submission of all required reports.

Operational Reliability

• Demonstrate strong attendance, punctuality, and accountability.
• Complete assigned tasks independently and efficiently.
• Ensure operational continuity through disciplined execution.

Issue Resolution & Escalation

• Identify operational issues proactively and take corrective action as per SOPs.
• Escalate concerns responsibly with clear context and supporting information.
• Collaborate with stakeholders to ensure timely resolution of issues.

Candidate Profile

Qualifications

• Bachelor's Degree in any discipline.
• Freshers and experienced candidates are welcome to apply.

Preferred Experience

Candidates with experience in any of the following will be preferred:

• Sports Operations
• Sports Facilities
• Hospitality
• Retail Operations
• Event Management
• Fitness Centers/Gyms
• Customer Service Operations

Skills & Competencies

• Strong attention to detail.
• Good organizational and time-management skills.
• Ability to follow processes and SOPs effectively.
• Comfortable using mobile applications and digital tools.
• Good verbal communication skills.
• Reliable, disciplined, and coachable.
• Ability to work independently in a fast-paced environment.

Working Schedule

As sports facilities operate during peak activity hours, including mornings, evenings, weekends, and public holidays, this role requires flexibility to work in rotational shifts.

Candidates should be comfortable working:

• Early morning or evening shifts
• Weekends
• Public holidays
• Rotational schedules as per business requirements

Benefits

• Health Insurance Coverage up to ₹3 Lakhs
• Employee State Insurance (ESI)
• Provident Fund (PF)
• Rewards & Recognition for Top Performers
• Structured Training & Growth Opportunities

Job Title: Area Sales Manager

Location: Gurgaon

Age Limit: Below 40 Years

Experience Required:

• 5–7 years of experience as a Senior Medical Representative, OR
• Experience as an Area Business Manager (ABM) in the Pediatrics segment with exposure to the same territory.

Job Responsibilities:

• Build and maintain relationships with Pediatricians, Pediatric Neurologists, and Developmental Pediatricians.
• Generate patient referrals through doctor networks.
• Promote the organization's services and programs to healthcare professionals.
• Conduct regular doctor visits, meetings, and follow-ups.
• Develop and maintain strong relationships with key doctors in the assigned area.
• Track referral activities and submit regular reports.
• Identify and onboard new doctors to expand the referral network.
• Coordinate with internal teams for smooth management of referred cases.

Key Skills:

• Doctor Relationship Management
• Territory Management
• Referral Generation
• Healthcare Sales
• Pediatrics Segment Experience
• Communication & Negotiation Skills
• Field Sales

Preferred Candidate Profile:

Candidates with experience in the Pediatrics segment and strong doctor networks in the assigned territory will be preferred.