Digital Marketing Executive Jobs in Chhatarpur

A Digital Marketing Executive is a key role for developing , executing , and optimizing online marketing campaigns to increase brand awareness , drive website traffic , and generate leads . This hands-on position requires a blend of creative content creation and technical data analysis across digital channels .

Core Responsibilities :-

• Campaign Management :- Plan , launch , and optimize digital advertising campaigns across platforms like Google Ads , You tube & Whatsapp
• Search Engine Optimization (SEO) :- Conduct keyword research , on-page optimization , and monitor site health to improve organic search rankings
• Social Media :- Manage the company's presence across channels ( Eg :- Linkedin , Whatsapp , You tube ) by curating content , scheduling posts , and engaging with the community
• Email Marketing :- Design and distribute online newsletters , promotional emails , and automated campaigns
• Analytics & Reporting :- Track key performance indicators ( KPIs) like traffic conversion rates , and click - through rates using tools like Google Analytics to evaluate ROI
• Content Creation :- Collaborate with design and development teams to produce engaging digital assets , landing pages , and blog posts

Key Requirements & Skills :-

• Experience :- 3-4 years of proven , hands-on experience in digital marketing or a related field
• Technical Skills :- Familiarity with SEO Tools , CRM software
• Analytical Mindset :- Proficiency in Google Analytics and interpreting data to make informed campaign adjustments
• Soft Skills :- Excellent written and verbal communication .

Job Location :- Goregaon

Salary Offered :- 30000 - 40000 Pm

Business Development Executive – Digital Marketing

(SEO, SMO, PPC, Google Ads, Social Media Marketing

Full time

Location : Mohali Punjab

Junior Level (1 Year Experience)

Key Responsibilities:

* Generate leads through Upwork for Digital Marketing services

* Write customized proposals based on client requirements

* Respond to client messages and maintain communication

* Perform follow-ups to nurture leads

Required Skills:

* 1 year of experience with Upwork lead generation

* Basic understanding of SEO, SMO, and PPC concepts

* Good written English communication

* Self-motivated and target-oriented

For Mid-Level (2–3 Years Experience)

Key Responsibilities:

* Generate and manage leads via Upwork

* Communicate with clients through chat and calls

* Understand marketing requirements and recommend solutions

* Coordinate with the internal marketing team

* Convert leads into paying clients

Preferred Skills:

* Strong knowledge of Digital Marketing services

* Proven Upwork sales experience

* Excellent proposal writing and negotiation skills

* Deal closing experience is highly preferred

Assistant Manager – Digital Marketing

Location: Gurugram, Haryana

Working Days: 5.5 Days (Rotational Off)

We are looking for an Assistant Manager – Digital Marketing to drive end-to-end digital and conventional marketing initiatives that accelerate growth, enhance brand visibility, and deliver exceptional customer experiences.

🔹 Key Responsibilities:

• Develop and execute integrated marketing strategies across digital and offline channels

• Drive performance marketing campaigns through SEM, PPC, affiliate marketing, and programmatic advertising

• Manage SEO, social media, email, SMS, and other customer engagement initiatives

• Analyze campaign performance using Google Analytics, CRM platforms, and marketing automation tools

• Improve customer acquisition, engagement, and retention metrics

• Collaborate with Product, Design, and Sales teams to implement customer-centric strategies

• Support team development and contribute to building a high-performing marketing function

• Stay updated on industry trends and emerging marketing technologies

🔹 Requirements:

• Proven experience in performance-driven digital marketing

• Strong expertise in SEO, SEM, PPC, social media marketing, and analytics

• Hands-on experience with Google Analytics, CRM systems, and automation platforms

• Strong analytical, communication, and project management skills

• Experience in branding, creative campaigns, partnerships, and agency management is preferred

🎓 Educational Qualification:

• Bachelor's Degree in Engineering from a premier institute

• MBA preferred

Job Title : Email Marketing Executive

Experience:2–5 Years

Engagement Type: Freelance / Contract

Overview Of the Company : HireFlexpert is one of the most emerging freelance platforms that connects skilled freelancers with verified businesses for flexible project based work. Freelancers are evaluated through a structured assessment, and only qualified experts are assigned to projects.

Job Summary

We are looking for a Freelance Email Marketing Executive to manage large-scale outbound email campaigns targeting US and Indian markets. The ideal candidate should have hands-on experience with Apollo and email outreach tools, with a strong understanding of lead generation and email deliverability.

Responsibilities

• Manage end-to-end email outreach campaigns using Apollo.
• Build targeted prospect lists for US and Indian markets.
• Create and optimize email sequences and follow-up campaigns.
• Send and manage high-volume email campaigns.
• Monitor open rates, reply rates, and campaign performance.
• Improve email deliverability and inbox placement.
• Generate qualified leads and meetings for the sales team.
• Maintain campaign reports and performance dashboards.

Requirements

• Proven experience with Apollo.
• Experience running cold email campaigns for B2B lead generation.
• Knowledge of email deliverability, SPF, DKIM, and DMARC.
• Experience with tools such as Instantly, Smartlead, Lemlist, or similar.
• Understanding of US and Indian business audiences.
• Ability to work independently and deliver measurable results.

Preferred

• Experience in recruitment, staffing, IT services, or consulting industries.
• Prior experience handling 10,000+ emails per month.

Deliverables

• Consistent outbound email campaigns.
• Qualified leads and meeting generation.
• Regular performance reporting and optimization recommendations.

Job Title: Sales and Marketing Specialist (IT)

Company: MWB Technologies

Location: Hubli/Bangalore/Ahmedabad

MWB Technologies is on a high-growth trajectory, and we’re looking for a battle-tested Marketing Head who can own South India, build revenue engines, and turn strategy into results.

This is not a maintenance role.

This is for leaders who love targets, speed, and scale.

What You’ll Own

• Full ownership of South India software sales marketing
• Build high-impact lead generation & demand engines
• Create and execute aggressive go-to-market strategies
• Align tightly with sales to close deals, not just generate leads
• Build, mentor, and scale a killer marketing team
• Crack regional markets with data, insight, and hustle
• Track ROI like a hawk — performance over presentations

Experience: 8+ Years (Software / SaaS / B2B)

What We’re Looking For

• 8+ years in B2B software / SaaS / enterprise sales marketing
• Proven track record of scaling markets and revenue
• Strong South India market understanding
• Leader with execution mindset — strategy + action
• Comfortable in fast-moving, founder-driven environments

Why MWB

• High-ownership leadership role
• Direct access to decision-makers
• Freedom to build, break, and rebuild
• Growth-focused, no-red-tape culture

Job Title: Telecalling Executive

Location: Pune

Company: Bajaj Finserve

Experience Required : 6 months – 1 year

Employment Type: Full-Time

Job Summary:

We are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, generating leads, and assisting customers with product/service information.

Key Responsibilities:

• Make outbound calls to potential customers
• Handle inbound customer queries professionally
• Generate and qualify leads
• Explain products/services to customers
• Maintain call records and update CRM
• Follow up with interested prospects
• Achieve daily/weekly call and conversion targets

Requirements:

• Minimum Graduate preferred
• Good communication skills (Hindi/English)
• Basic computer knowledge
• Ability to handle rejection and work under targets
• Prior telecalling experience is a plus

Skills Required:

• Communication & convincing skills
• Active listening
• Time management
• Basic sales skills

Job Title : Accounts Executive

Employment Type: Full-time

Experience Required: 1–3Years

Location: Fatehpur Beri, New Delhi – 110074

Job Overview

We are seeking a detail-oriented and organized Accountant to manage financial records, ensure compliance with statutory regulations, and support smooth day-to-day financial operations. The ideal candidate should possess strong accounting knowledge, hands-on experience with Tally and taxation, and the ability to manage financial transactions with accuracy and confidentiality.

Key Responsibilities

• Maintain accurate records of day-to-day financial transactions.
• Raise and manage invoices for clients and vendors.
• Handle accounts receivable and accounts payable.
• Manage vendor payments and collections from clients.
• Maintain and reconcile ledgers and prepare balance sheets.
• Update and manage Tally or any accounting software.
• Ensure timely GST filings, TDS, and compliance with tax regulations.
• Prepare day books and maintain cash flow records.
• Manage cash-in and cash-out entries accurately.
• Prepare monthly, quarterly, and annual financial reports.
• Handle petty cash management and office expense tracking.
• Assist in budgeting and forecasting financial data.

Required Skills & Qualifications

• Proficiency in Tally Prime and MS Excel.
• Strong understanding of accounting principles, taxation, and financial reporting.
• Knowledge of GST filing, TDS, bookkeeping, and ledger reconciliation.
• Ability to maintain confidentiality and handle sensitive financial information responsibly.
• Excellent attention to detail and high level of accuracy.
• Strong organizational and time-management skills.
• Ability to work independently as well as collaboratively within a team.

Preferred Skills

• Tally Prime
• GST Filing
• TDS
• Accounts Payable
• Accounts Receivable
• Bank Reconciliation
• Ledger Management
• Bookkeeping
• MS Excel
• Financial Reporting
• Invoice Management
• Tax Compliance
• Billing & Invoicing

Job Title: Accounts Executive

Experience: 1-3 Years

Location: Thane

Mode: Full Time

Job Summary

The Accounts Executive will be responsible for managing day-to-day accounting activities, maintaining financial records, processing vendor payments, handling client billing, and supporting the financial operations of event projects. The role requires accuracy, attention to detail, and the ability to work in a fast-paced event management environment.

Key Responsibilities

• Maintain accurate accounting records and financial transactions.
• Process accounts payable and accounts receivable activities.
• Prepare client invoices and follow up on outstanding payments.
• Verify vendor bills, expense claims, and event-related expenditures.
• Perform bank reconciliations and monitor cash flow.
• Record and track event-wise budgets, costs, and profitability.
• Assist in preparing monthly MIS reports and financial statements.
• Ensure compliance with GST, TDS, and other statutory requirements.
• Coordinate with vendors, clients, and internal teams regarding payments and financial documentation.
• Support internal and external audits by providing required financial records. 
• Maintain proper filing of invoices, contracts, purchase orders, and payment documents.
• Assist in budget planning and financial analysis for events.

Required Qualifications

• Bachelor's degree in Commerce (B.Com), Accounting, Finance, or a related field.
• 1–3 years of accounting experience; experience in event management, hospitality, or service industries is preferred.
• Knowledge of GST, TDS, and basic taxation regulations.
• Proficiency in Tally ERP, MS Excel, and accounting software.

Required Skills

Strong accounting and bookkeeping knowledge

• Excellent attention to detail and numerical accuracy.
• Good analytical and problem-solving skills.
• Strong organizational and time-management abilities.
• Effective communication and coordination skills.
• Ability to handle multiple projects and meet deadlines.

Preferred Qualifications

• Experience in event budgeting and cost tracking.
• Familiarity with ERP systems and financial reporting tools.

Knowledge of statutory compliance and audit processes. 

About the Role:

As an Accounts Executive at Globus Events, you will play a key role in ensuring smooth financial operations for corporate events, exhibitions, conferences, and other event projects by maintaining accurate records, controlling costs, and supporting business growth through efficient financial management.

Job Title: Telecalling Executive – Travel Sales

Location: Ahmedabad, Gujarat

Experience Required: 1–3 Years

Job Summary

We are seeking a dynamic and customer-focused Telecalling Executive to join our travel sales team in Ahmedabad. The ideal candidate will be responsible for engaging with prospective and existing customers, promoting travel packages, generating sales, and maintaining strong customer relationships. The role requires excellent communication skills, a sales-oriented mindset, and a passion for the travel industry.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote travel products and services.
• Sell holiday packages, trade fair tours, group tours, and customized travel solutions.
• Understand customer travel requirements and recommend suitable packages based on their needs and budget.
• Follow up on leads generated through digital marketing campaigns, website inquiries, social media, and referrals.
• Achieve monthly sales and conversion targets set by the organization.
• Handle customer inquiries and provide accurate information regarding destinations, itineraries, pricing, and travel services.
• Coordinate with the Operations Team for booking confirmations, documentation, and customer support.
• Maintain accurate records of customer interactions, follow-ups, and sales activities in Excel and company databases.
• Build long-term relationships with customers to generate repeat business and referrals.
• Prepare daily call reports, sales updates, and activity trackers for management review.
• Stay updated on travel trends, destinations, and promotional offers.

Required Skills & Qualifications

• Graduate in any discipline.
• 1–3 years of experience in telecalling, telesales, inside sales, or travel sales.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion, negotiation, and customer handling abilities.
• Basic knowledge of domestic and international travel products is preferred.
• Proficiency in MS Excel and basic computer applications.
• Ability to work in a target-driven environment.
• Strong follow-up and relationship management skills.

Preferred Candidate Profile

• Experience in travel agencies, tour operators, or travel-related sales.
• Fluency in Hindi and English; knowledge of Gujarati will be an added advantage.
• Positive attitude, self-motivated, and customer-centric approach.

Job Title – Life Insurance Executive

Location: Goregaon, Mumbai

Experience : 1-2 Years

Industry: Life Insurance

Open Positions: 30

Candidates Required: Male Candidates Only

Eligibility:

* Minimum 6 Months to 1 Year of Experience

* Experience in Banking, Finance, or Insurance Industry is Mandatory

* Freshers are Not Eligible

Roles and Responsibilities

• Drive growth of life insurance solutions by building a strong pipeline of prospective clients and converting them into policyholders.
• Manage end-to-end client engagement, from initial discovery and needs assessment to proposal presentation and policy servicing coordination.
• Provide expert guidance on available life insurance offerings, coverage structures, and benefit options to help clients make informed decisions.
• Strengthen long-term customer relationships through regular follow-ups, service updates, and proactive support.
• Represent the organization professionally during client meetings, discussions, and negotiations to ensure trust and continuity.
• Collaborate with internal teams to ensure timely processing of applications, documentation, and policy-related requirements.
• Maintain accurate client records, track interactions, and ensure data quality in reporting and CRM systems.
• Achieve individual and team performance targets through disciplined lead management and consistent engagement.
• Participate in onsite client meetings and community outreach activities based in Goregaon, Maharashtra, India.

Required Qualifications

• Proven experience in life insurance sales, advisory, or client relationship roles.
• Strong understanding of life insurance products, coverage concepts, and policy features.
• Demonstrated ability to build and maintain client relationships with professionalism and empathy.
• Excellent communication skills, including the ability to explain complex insurance concepts in a clear, client-friendly manner.
• Ability to work onsite in Goregaon, Maharashtra, India, and manage client meetings efficiently.
• Strong organizational skills to manage multiple prospects, follow-ups, and documentation.
• Customer-focused mindset with integrity and a consultative approach to selling and servicing.
• Comfort with reporting, process adherence, and maintaining accurate records in a CRM or similar system.

Key Responsibilities

• Conduct client needs analysis to identify appropriate coverage requirements, risk concerns, and financial goals.
• Present tailored policy recommendations and ensure clients understand premium structures, benefits, exclusions, and timelines.
• Generate and nurture leads, including referrals, through consistent outreach and relationship-building activities.
• Coordinate with internal stakeholders to support smooth application submission, underwriting follow-ups, and policy issuance.
• Manage renewal and ongoing service discussions by tracking policy status, answering queries, and addressing concerns.
• Ensure documentation completeness and compliance by following established sales and service procedures.
• Maintain daily/weekly activity tracking, including call notes, meeting outcomes, and pipeline status.
• Meet agreed sales and engagement targets while maintaining quality standards and customer satisfaction.
• Uphold organizational reputation through ethical practices, transparent communication, and reliable follow-through.

Job Title: Clinical Screening Executive (Field Role)

Location: Gurgaon

Employment Type: Full-Time

Job Responsibilities:

• Visit pediatric clinics and hospitals regularly
• Build and maintain relationships with doctors
• Conduct developmental screening tests for children using a screening device
• Educate parents about early developmental screening
• Manage daily field activities and reporting
• Generate referrals through doctor engagement

Eligibility:

• B.Sc. or B.Pharm graduates
• Freshers and experienced candidates can apply
• Good communication skills
• Comfortable with field work and travel
• Own two-wheeler (Bike) is mandatory

Preferred Experience:

• Medical Representative (MR)
• Pharma Sales
• Healthcare Sales
• Medical Device Sales
• Healthcare Field Executive

Job Description

Job Title: Inside Sales / Phone Sales Executive

Location: Bangalore

Experience Required: 6 Months – 3 Years

Role Overview

We are looking for a highly motivated and target-driven Inside Sales / Phone Sales Executive to join our team. The candidate will be responsible for handling customer interactions over calls, converting leads into sales, and maintaining strong customer relationships. The role requires excellent communication skills, sales ability, and a customer-focused approach.

Key Responsibilities

• Contact potential and existing customers via phone calls
• Understand customer requirements and explain relevant products/services
• Convert leads into successful sales opportunities
• Follow up with customers through calls, emails, and messages
• Maintain and update customer details in CRM software
• Handle customer queries, objections, and concerns professionally
• Achieve monthly sales targets and performance metrics
• Collaborate with the sales team for lead generation and conversion strategies

Required Skills & Experience

• 6 months to 3 years of experience in Inside Sales / Tele-sales
• Experience in NBFC, Fintech, Banking, Insurance, Ed-Tech, or Vehicle Sales preferred
• Strong communication and convincing skills
• Fluent in Hindi (additional regional languages are a plus)
• Ability to work under pressure and achieve sales targets
• Basic knowledge of CRM tools and MS Office

Job Title: Telecaller Executive

Location:Delhi / NCR (Preferred)

Experience Required:0–2 Years

Job Summary

We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.

Key Responsibilities

Make outbound calls and handle inbound calls with dealers

Explain products/services clearly and professionally

Maintain accurate call records and dealer details

Follow call scripts and company guidelines

Handle dealer queries and resolve basic issues

Meet daily and weekly call and conversion targets

Follow up with interested dealers

Manage and maintain data properly

Requirements

Graduate (minimum qualification)

Good communication skills

Basic computer knowledge (CRM, MS Excel)

Ability to persuade and handle objections politely

Skills Required

Strong verbal communication

Active listening

Dealer-focused approach

Time management

Positive attitude and confidence

Job Role : Customer Relationship Executive

Location: Ghatkopar, Mumbai (On-site)

Employment Type: Full-Time

About the Role :

Sammmm, a Gen Z-focused beauty and skincare brand, is looking for enthusiastic and customer-centric Customer Relationship Executives to join our team. The ideal candidate should be passionate about beauty, skincare, and makeup, with excellent communication and relationship-building skills.

Key Responsibilities :

• Make order confirmation calls to customers.

• Handle RTO (Return to Origin) and delivery-related customer calls.

• Conduct customer feedback and satisfaction calls.

• Build and maintain strong customer relationships.

• Engage with customers to improve retention and repeat purchases.

• Address customer queries and provide timely support.

• Maintain accurate records of customer interactions.

Eligibility Criteria :

• Female candidates only.

• Excellent verbal communication skills.

• English language proficiency is mandatory.

• Minimum 2 years of relevant experience preferred.

• Freshers with exceptional knowledge and interest in beauty, skincare, and makeup may also be considered.

Preferred Candidate Profile :

• Passionate about beauty, skincare, and cosmetic products.

• Strong customer handling and interpersonal skills.

• Confident, energetic, and customer-focused personality.

• Ability to build rapport and maintain long-term customer relationships.

• Comfortable working in a fast-paced startup/Gen Z brand environment.

• Minimum 2 years of relevant experience preferred. 

• Freshers with exceptional knowledge and interest in beauty, skincare, and makeup may also be considered.

Must be fluent in at least two regional languages from the following:

• Tamil 

• Telugu 

• Kannada 

• Malayalam

Job Title: Technical Support Executive

Location: Delhi / NCR (Preferred)

Experience Required: 6months-2 Years

Employment Type: Full-Time

Job Overview

We are a fast-growing organization specializing in IoT-based solutions for securing goods in transit. The company focuses on delivering innovative and technology-driven solutions across industries such as logistics, FMCG, and government sectors. With a strong emphasis on innovation, AI-driven platforms, and a performance-driven work culture, this role offers hands-on learning and growth opportunities.

Key Responsibilities

Handle inbound and outbound calls via IVR in a timely and professional manner

Communicate with customers through calls, email, and WhatsApp

Identify customer needs, address complaints, and provide appropriate solutions

Escalate unresolved issues to relevant teams or management

Conduct follow-ups to ensure customer issues are resolved

Maintain accurate customer records in CRM systems

Prepare call logs and generate reports for management

Qualifications

Engineering degree in a relevant field

Required Skills

Excellent verbal, written, and phone communication skills

Basic computer proficiency and knowledge of reporting tools

Strong documentation and reporting skills

Understanding of electronics and technical troubleshooting

Additional Requirements

Willingness to work in flexible shifts, including night shifts

Job Title: Field Sales Executive

Location: Ahmedabad, Gujarat (Extensive Travel Across Gujarat & Rajasthan)

Head Office: Hubli, Karnataka

Experience: 2+ Years

Employment Type: Full-Time

Joining Preference: Immediate Joiners Preferred

About the Role

We are looking for dynamic and result-oriented Field Sales Executives to join our growing team. The role involves extensive travel across Gujarat and Rajasthan to generate business opportunities, build strong client relationships, demonstrate software solutions, and support on-ground implementation activities.

The ideal candidate should have strong communication and sales skills, be comfortable with field travel, and possess the ability to engage with clients, understand their requirements, and drive business growth.

Key Responsibilities

• Generate leads and identify new business opportunities.
• Visit prospective and existing clients across assigned territories.
• Conduct product demonstrations and presentations.
• Explain software applications and solutions to clients and end users.
• Build and maintain strong client relationships.
• Coordinate with clients regarding implementation and support requirements.
• Follow up on inquiries, proposals, and sales opportunities.
• Maintain daily visit reports and sales activity records.
• Support the implementation team during client onboarding.
• Achieve monthly and quarterly sales targets.

Required Skills & Qualifications

• Minimum 2 years of experience in Field Sales, B2B Sales, Territory Sales, Business Development, or Client Acquisition.
• Strong communication, negotiation, and presentation skills.
• Willingness to travel extensively across Gujarat and Rajasthan.
• Ability to build and maintain client relationships.
• Good problem-solving and coordination skills.
• Basic computer proficiency and reporting skills.

Preferred Qualifications

• Experience in software sales, SaaS sales, IT product sales, ERP sales, or technology solutions.
• Prior experience in client demonstrations and product presentations.
• Familiarity with CRM tools and sales reporting.
• Experience handling corporate or institutional clients.

Candidate Profile

• Self-motivated and target-driven.
• Excellent interpersonal skills.
• Comfortable with frequent field visits.
• Strong customer-focused approach.
• Immediate joiners preferred.
• Must be willing to travel regularly as per business requirements.

Job Title :  Junior Sales Executive

Location : Chennai, Tamil Nadu

Full time

Role Overview

We are looking for dynamic and result-driven sales professionals to join our team in Chennai. The role involves promoting and selling medical devices while building strong relationships with healthcare professionals and institutions.

Key Responsibilities

• Promote and sell medical devices to hospitals, clinics, and healthcare professionals
• Build and maintain strong relationships with doctors, procurement teams, and stakeholders
• Identify new business opportunities and expand market presence
• Conduct regular field visits and follow up on leads
• Achieve sales targets and contribute to overall business growth
• Provide market feedback and track competitor activities

Must have

• Basic experience or exposure to sales (Healthcare preferred)
• Eagerness to learn and grow in the medical sales field
• Good communication and interpersonal skills

Job Title: Field Sales Executive

Location: Delhi (Hybrid Work Mode)

Job Type: Full-Time

Job Overview

We are looking for a dynamic and resultoriented Field Sales Executive to drive business growth through client acquisition, relationship management, and sales expansion. The ideal candidate should have experience in IT/SaaS sales, excellent communication skills, and the ability to manage the complete sales cycle.

Key Responsibilities

• Develop and execute sales strategies to generate business opportunities.
• Identify, approach, and acquire new clients through outbound sales activities.
• Build strong relationships with clients and understand their business requirements.
• Conduct product presentations, demonstrations, and client meetings.
• Manage the complete sales cycle from lead generation to closure.
• Research market trends and identify potential business opportunities.
• Achieve monthly and quarterly sales targets.
• Coordinate with internal teams for smooth client onboarding and follow-ups.
• Travel frequently to meet clients, attend events, and explore new markets.

Requirements

• MBA in Sales & Marketing preferred.
• Minimum 2+ years of experience in IT Sales / SaaS Sales / B2B Sales.
• Experience in international sales will be an added advantage.
• Excellent verbal and written communication skills in English.
• Strong presentation and negotiation skills.
• Ability to build and maintain client relationships.
• Hands-on experience with CRM tools (Zoho preferred).
• Self-driven, target-oriented, and comfortable working independently.
• Professional and presentable personality.
• Willingness to travel 15–20 days per month.

Roles and Responsibilities

• Handle customer interactions with professionalism, patience, and empathy in a fast-paced onsite environment.
• Record, track, and update customer cases using CRM tools to ensure timely follow-ups.
• Collect and document feedback from customers to support continuous improvement of station experience.
• Coordinate with station staff and support functions to resolve operational gaps affecting customer satisfaction.
• Maintain compliance with company policies, data handling practices, and confidentiality requirements.

Key Responsibilities

• Answer customer queries and guide them to the right services, platforms, and available options.
• Log every interaction in the CRM, including issue type, customer details, timestamps, and next steps.
• Follow up on pending cases and ensure resolution milestones are documented and communicated.
• Identify recurring concerns and report patterns to relevant teams to improve service delivery.
• Support day-to-day station coordination by sharing accurate updates with internal stakeholders.
• Ensure customer interactions meet quality expectations, including clarity, accuracy, and respectful handling.
• Adhere to escalation procedures and provide timely status updates for high-impact customer issues.
• Maintain organized records and ensure customer data is handled responsibly according to policy.

Job Title: Customer Support Executive

Location: Gurgaon

Experience: 0–2 Years

Working Days: 5.5 day (Rotational Week-Off)

Job Summary:

We are looking for a Customer Support Executive to handle customer queries, resolve complaints, process requests, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to handle multiple customer interactions across different channels.

Key Responsibilities:

• Handle customer queries and provide timely resolutions.
• Respond to customer inquiries through calls, emails, chat, or other communication channels.
• Maintain a positive and professional attitude while interacting with customers.
• Understand customer requirements and provide accurate information.
• Resolve customer complaints and ensure customer satisfaction.
• Process customer requests, orders, forms, and applications.
• Maintain records of customer interactions, feedback, and complaints.
• Coordinate with internal teams for issue resolution.
• Follow customer service guidelines and company policies.
• Provide a high-quality customer experience.

Required Skills & Qualifications:

• Bachelor’s degree or equivalent qualification.
• 0–2 years of experience in customer support/customer service.
• Excellent verbal and written communication skills.
• Strong problem-solving and active listening skills.
• Ability to handle customer complaints calmly and professionally.
• Customer-focused attitude with good interpersonal skills.
• Basic knowledge of CRM tools and customer support processes.
• Ability to manage multiple tasks and prioritize work effectively.