Communication Skills Jobs in Vasant Kunj

Job Title: Technical Support Executive

Location: Delhi / NCR (Preferred)

Experience Required: 6months-2 Years

Employment Type: Full-Time

Job Overview

We are a fast-growing organization specializing in IoT-based solutions for securing goods in transit. The company focuses on delivering innovative and technology-driven solutions across industries such as logistics, FMCG, and government sectors. With a strong emphasis on innovation, AI-driven platforms, and a performance-driven work culture, this role offers hands-on learning and growth opportunities.

Key Responsibilities

Handle inbound and outbound calls via IVR in a timely and professional manner

Communicate with customers through calls, email, and WhatsApp

Identify customer needs, address complaints, and provide appropriate solutions

Escalate unresolved issues to relevant teams or management

Conduct follow-ups to ensure customer issues are resolved

Maintain accurate customer records in CRM systems

Prepare call logs and generate reports for management

Qualifications

Engineering degree in a relevant field

Required Skills

Excellent verbal, written, and phone communication skills

Basic computer proficiency and knowledge of reporting tools

Strong documentation and reporting skills

Understanding of electronics and technical troubleshooting

Additional Requirements

Willingness to work in flexible shifts, including night shifts

Job Title: Tele-caller

Location: Thane

Work mode: on-site

Experience required: 6months to 1yr

Job Overview:

A Collection Tele-caller is responsible for reaching out to customers to collect overdue payments while maintaining a positive relationship with them. The role involves ensuring timely recovery of debts in accordance with company policies and guidelines.

Key Skills and Competencies

Strong communication and negotiation skills.

Ability to remain calm under pressure and handle difficult conversations tactfully.

Basic knowledge of finance and collection processes.

Proficiency in using telecommunication tools and CRM software.

Goal-oriented mindset with attention to detail.

Qualifications:

High school diploma or equivalent (Bachelors degree preferred).

Previous experience in collections or customer service is a plus.

Fluency in the local language (Telugu) and proficiency in English is advantageous.

Key Responsibilities:

Customer Communication: Make outbound calls to customers with overdue payments and Inform customers about their outstanding balances and payment deadlines.

Negotiation and Payment Plans: Negotiate payment arrangements or settlements as necessary and Offer alternative payment solutions and create repayment plans when required.

Maintain record details of calls, payment commitments, and follow-up actions in the system.

Position Overview:

Are you a friendly, motivated individual looking for a flexible, rewarding opportunity to work from home? We’re seeking dedicated Customer Service Representative / Receptionist to join our team. Whether you’re just starting out or have years of experience, this remote role offers the perfect chance to develop your communication skills, provide exceptional support, and enjoy the benefits of a virtual workspace.

In this position, you’ll be the first point of contact for our clients and visitors, handling inquiries, scheduling appointments, and ensuring a seamless experience. We provide comprehensive training and ongoing support to help you succeed, no matter your background. This isn’t just a job, it’s an opportunity to grow professionally while enjoying the freedom and flexibility of remote work.

Responsibilities: (All Levels)

Respond promptly and professionally to customer inquiries via phone, email, or chat

Troubleshoot and resolve technical issues, guiding customers through solutions

Maintain accurate records of customer interactions and issue resolutions

Assist customers with account management, billing, and product questions

Support team members with remote administrative tasks as needed

Follow confidentiality and security protocols to protect sensitive information

Qualifications: (No Experience)  

High school diploma or equivalent

Excellent communication and interpersonal skills

Strong problem-solving abilities

Tech-savvy with a willingness to learn new software

Reliable, self-motivated, and capable of managing time effectively

For Expert Candidates:  

Develop and optimize customer support workflows for efficiency

Analyze customer feedback to identify trends and improve service quality

Mentor and train new team members remotely

Coordinate with other departments to resolve complex issues

Assist in implementing remote work tools and best practices

Entry-Level: (2+ Years of Relevant Experience)  

2+ years of experience in remote customer support or receptionist roles

Proficiency in CRM systems, ticketing software, and communication tools (e.g., Zendesk, Freshdesk)

Strong organizational skills and ability to multitask

Ability to work independently and handle challenging customer situations

Adaptable and quick learner

Benefits and Perks:

Health Insurance

Paid Time Off (PTO) and Paid Holidays

Retirement Plans

Flexible Work Arrangements

Paid Parental Leave

Professional Development & Certification Opportunities

Life and Disability Insurance

Employee Assistance Programs (EAPs)

Wellness Programs

Performance Bonuses & Incentives

Employee Discounts & Perks

An Inclusive, Safe, and Supportive Work Environment

Work Environment:

A fully remote position with flexible hours, designed for self-motivated individuals who excel in virtual settings. Comprehensive training and ongoing support are provided to ensure your success.

Job Title: Sub Editor

Job Type: Onsite

Location: Noida

Experience: 3–6 years (Business, Media, or Trade Publications preferred)

Education

Bachelor’s degree in Journalism, Mass Communication, English, Media Studies, or a related field.

A master’s degree in Journalism, Communication, or Media Studies is a plus.

Candidates with strong editorial experience in business or Business publications may be considered even without a formal journalism degree.

IIMC - Indian Institute of Mass Communication



Key Responsibilities

Plan edition themes based on current business trends and industry relevance.

Research and shortlist topics for features, special stories, and sector-focused coverage.

Conceptualise and develop special stories aligned with TradeFlock’s editorial direction.

Coordinate with industry experts, contributors, and PR teams to source authored articles.

Prepare research-based questionnaires and conduct interviews with senior leaders and executives.

Edit and refine content to ensure accuracy, clarity, flow, and editorial consistency.

Work closely with designers to ensure stories are visually engaging and well presented.

Track story progress and manage timelines to ensure the timely completion of each edition.

Handle communication and follow-ups with writers, interviewees, and PR contacts.

Stay updated with business trends to keep editorial content relevant and credible

Job Title: Telecaller Executive

Location:Delhi / NCR (Preferred)

Experience Required:0–2 Years

Job Summary

We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.

Key Responsibilities

Make outbound calls and handle inbound calls with dealers

Explain products/services clearly and professionally

Maintain accurate call records and dealer details

Follow call scripts and company guidelines

Handle dealer queries and resolve basic issues

Meet daily and weekly call and conversion targets

Follow up with interested dealers

Manage and maintain data properly

Requirements

Graduate (minimum qualification)

Good communication skills

Basic computer knowledge (CRM, MS Excel)

Ability to persuade and handle objections politely

Skills Required

Strong verbal communication

Active listening

Dealer-focused approach

Time management

Positive attitude and confidence

Job Title: Telecalling Executive

Location: Ahmedabad, Gujrat

Company: Bajaj Finserve

Experience Required : 6 months – 1 year

Employment Type: Full-Time

Job Summary:

We are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, generating leads, and assisting customers with product/service information.

Key Responsibilities:

• Make outbound calls to potential customers
• Handle inbound customer queries professionally
• Generate and qualify leads
• Explain products/services to customers
• Maintain call records and update CRM
• Follow up with interested prospects
• Achieve daily/weekly call and conversion targets

Requirements:

• Minimum Graduate preferred
• Good communication skills (Hindi/English)
• Basic computer knowledge
• Ability to handle rejection and work under targets
• Prior telecalling experience is a plus

Skills Required:

• Communication & convincing skills
• Active listening
• Time management
• Basic sales skills

Job Title : Medical Representative (MR)

Location: Sitapur District, Uttar Pradesh, India

Experience Required: Minimum 1 Year in Medical Representative Role

Work Mode : On Site (Field Sales )

Qualification: B.Sc. / B.Pharma

About the Role

We are seeking energetic, target-driven, and professionally committed Medical Representatives for the Sitapur District territory. The selected candidates will be responsible for promoting pharmaceutical products, generating prescriptions, maintaining strong relationships with doctors and chemists, and achieving sales targets within the assigned territory.

Territory Coverage

• Laharpur
• Biswa
• Reusa
• Mahmoodabad
• Mishrikh
• Khairabad
• Nearby rural and semi-urban areas of Sitapur District

Key Responsibilities

• Promote company pharmaceutical products to Doctors, Chemists, and Stockists.
• Conduct regular field visits and daily doctor calls within the assigned territory.
• Generate prescriptions and achieve monthly sales targets.
• Build and maintain strong professional relationships with healthcare professionals.
• Ensure product availability across the assigned market.
• Organize CMEs, doctor meetings, and product promotion activities.
• Submit daily activity reports, market feedback, and competitor analysis to the reporting manager.
• Maintain company discipline, reporting standards, and ethical business practices.

Candidate Requirements

• Minimum 1 year of experience in Pharma Sales / Medical Representative profile.
• Strong communication, interpersonal, and convincing skills.
• Good knowledge of the Sitapur territory and local pharmaceutical market preferred.
• Two-wheeler with valid driving license preferred.
• Basic understanding of pharmaceutical products and prescription generation.
• Willingness to travel extensively across assigned areas.
• Only local candidates from Sitapur or nearby districts will be considered.
• Candidates willing to relocate will not be considered.

Preferred Candidate Profile

• Candidates from pharmaceutical or healthcare sales background preferred.
• Strong local market experience in Sitapur territory and nearby areas preferred.
• Immediate joiners will be given preference.

Benefits & Perks

• TA/DA Allowance
• Incentives & Performance Bonus
• Mobile and Travel Reimbursement
• Career Growth Opportunities

Job Title: Relationship Executive – Secured Vertical (Home Loans & Loan Against Property)

Location: Noida

Industry: Banking / Financial Services / Fintech

Experience Required: 6 Months – 2 Years

Job Type: Full-Time

Candidate Profile:

Minimum 6 months to 2 years of experience in Home Loans or LAP sales

Prior experience in Banking, NBFC, or Financial Services industry preferred 

Good communication and customer handling skills

Basic understanding of secured loan products and lending processes 

Comfortable with sales targets and customer interaction

Ability to build and maintain customer relationships

Comfortable with field visits and lead generation activities

Team player with a positive and target-oriented approach 

Key Responsibilities:

1. Customer Relationship Management:

Contact customers to explain Home Loan and LAP products

Understand customer financial requirements and suggest suitable loan solutions

Maintain strong relationships with customers for repeat business and referrals

2. Sales & Lead Generation:

Generate leads through field activities, references, and networking

Promote secured loan products to prospective customers

Achieve monthly sales and productivity targets

3. Channel & DSA Coordination:

Coordinate with DSAs, channel partners, and realtors for business generation

Support relationship-building activities with sourcing partners

Maintain regular follow-ups with business associates 

4. Customer Support & Documentation:

Assist customers throughout the loan application process

Resolve customer queries and provide timely updates

Ensure proper collection and verification of documents

5. Reporting & Database Management:

Maintain accurate customer records and sales reports

Track lead status and daily activity updates

Ensure timely reporting to the reporting manager

Required Knowledge & Skills:

Knowledge of Home Loans and LAP products

Good communication and negotiation skills

Strong customer service orientation

Relationship management and networking abilities

Basic understanding of banking and lending processes

Ability to work in a target-driven environment

Proficiency in MS Excel and basic reporting 

Job Title :  Junior Sales Executive

Location : Chennai, Tamil Nadu

Full time

Role Overview

We are looking for dynamic and result-driven sales professionals to join our team in Chennai. The role involves promoting and selling medical devices while building strong relationships with healthcare professionals and institutions.

Key Responsibilities

• Promote and sell medical devices to hospitals, clinics, and healthcare professionals
• Build and maintain strong relationships with doctors, procurement teams, and stakeholders
• Identify new business opportunities and expand market presence
• Conduct regular field visits and follow up on leads
• Achieve sales targets and contribute to overall business growth
• Provide market feedback and track competitor activities

Must have

• Basic experience or exposure to sales (Healthcare preferred)
• Eagerness to learn and grow in the medical sales field
• Good communication and interpersonal skills