Communication Jobs in Vasant Kunj

Job Title: Technical Support Executive

Location: Delhi / NCR (Preferred)

Experience Required: 6months-2 Years

Employment Type: Full-Time

Job Overview

We are a fast-growing organization specializing in IoT-based solutions for securing goods in transit. The company focuses on delivering innovative and technology-driven solutions across industries such as logistics, FMCG, and government sectors. With a strong emphasis on innovation, AI-driven platforms, and a performance-driven work culture, this role offers hands-on learning and growth opportunities.

Key Responsibilities

Handle inbound and outbound calls via IVR in a timely and professional manner

Communicate with customers through calls, email, and WhatsApp

Identify customer needs, address complaints, and provide appropriate solutions

Escalate unresolved issues to relevant teams or management

Conduct follow-ups to ensure customer issues are resolved

Maintain accurate customer records in CRM systems

Prepare call logs and generate reports for management

Qualifications

Engineering degree in a relevant field

Required Skills

Excellent verbal, written, and phone communication skills

Basic computer proficiency and knowledge of reporting tools

Strong documentation and reporting skills

Understanding of electronics and technical troubleshooting

Additional Requirements

Willingness to work in flexible shifts, including night shifts

Job Title : Project Manager – B2B & Government Operations

Location: Kishangarh, Vasant Kunj, Delhi

Experience: 2+ Years

Employment Type: Full-Time

About the Role

We are looking for a highly structured and execution-driven Project Manager – B2B & Government Operations to manage end-to-end project execution across enterprise and government clients. The ideal candidate will be responsible for driving deployments, coordinating with cross-functional teams, managing stakeholder communication, and ensuring successful project delivery within timelines.

Key Responsibilities

• Drive end-to-end execution of B2B and B2G projects from initiation to completion.
• Develop project plans, timelines, milestones, and track deliverables.
• Coordinate with Sales, Technology, Operations, Finance, and Legal teams to ensure seamless execution.
• Manage enterprise client deployments and go-live activities for IoT and connected solutions.
• Act as the primary point of contact for enterprise clients, OEM partners, and government authorities.
• Monitor project risks, dependencies, and proactively resolve execution challenges.
• Prepare project reports, status updates, documentation, and compliance records.
• Ensure timely completion of projects while maintaining quality standards.
• Manage multiple projects simultaneously and ensure smooth stakeholder communication.
• Track project performance and provide regular updates to leadership.

Required Skills & Qualifications

• Bachelor's degree in Engineering, Management, Business Administration, or a related field.
• Minimum 2+ years of experience in Project Coordination or Project Management.
• Strong communication, stakeholder management, and relationship-building skills.
• Experience working with enterprise clients and government departments.
• Strong ownership mindset with excellent execution capabilities.
• Proficiency in MS Excel, PowerPoint, and project reporting tools.
• Excellent documentation, reporting, and project tracking skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Preferred Qualifications
• Experience in IoT, Telematics, Mobility, Connected Vehicle, or Technology-driven projects.
• Exposure to government projects, tenders, compliance processes, or public sector engagements.
• Familiarity with project management methodologies and tools.