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Tele caller Executive
IMZ Corporate
Job Title: Telecaller Executive
Location:Delhi / NCR (Preferred)
Experience Required:0–2 Years
Job Summary
We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.
Key Responsibilities
Make outbound calls and handle inbound calls with dealers
Explain products/services clearly and professionally
Maintain accurate call records and dealer details
Follow call scripts and company guidelines
Handle dealer queries and resolve basic issues
Meet daily and weekly call and conversion targets
Follow up with interested dealers
Manage and maintain data properly
Requirements
Graduate (minimum qualification)
Good communication skills
Basic computer knowledge (CRM, MS Excel)
Ability to persuade and handle objections politely
Skills Required
Strong verbal communication
Active listening
Dealer-focused approach
Time management
Positive attitude and confidence
Posted: 3 weeks ago
Tele-Caller (AR Collections Executive)
Hiranandani Financial Services
Job Title: Tele-caller
Location: Thane
Work mode: on-site
Experience required: 6months to 1yr
Job Overview:
A Collection Tele-caller is responsible for reaching out to customers to collect overdue payments while maintaining a positive relationship with them. The role involves ensuring timely recovery of debts in accordance with company policies and guidelines.
Key Skills and Competencies
Strong communication and negotiation skills.
Ability to remain calm under pressure and handle difficult conversations tactfully.
Basic knowledge of finance and collection processes.
Proficiency in using telecommunication tools and CRM software.
Goal-oriented mindset with attention to detail.
Qualifications:
High school diploma or equivalent (Bachelors degree preferred).
Previous experience in collections or customer service is a plus.
Fluency in the local language (Telugu) and proficiency in English is advantageous.
Key Responsibilities:
Customer Communication: Make outbound calls to customers with overdue payments and Inform customers about their outstanding balances and payment deadlines.
Negotiation and Payment Plans: Negotiate payment arrangements or settlements as necessary and Offer alternative payment solutions and create repayment plans when required.
Maintain record details of calls, payment commitments, and follow-up actions in the system.
Posted: 3 weeks ago
