Job Title: IT Recruiter

Location: Mumbai

Experience: 3+ Years

Employment Type: Full-Time

Qualification: Any Graduate / Post Graduate

About the Role

We are looking for a proactive and experienced IT Recruiter to manage end-to-end recruitment for technology roles. The ideal candidate should have experience hiring for modern IT roles and a good understanding of technology stacks such as Cloud, DevOps, Software Development, and Data Engineering.

Key Responsibilities

• Manage end-to-end recruitment for IT and technology positions.
• Source and screen candidates through LinkedIn, Naukri, referrals, job portals, and other channels.
• Hire for roles across Cloud, DevOps, Software Development, Data Engineering, Testing, UI/UX, Product, and Support.
• Coordinate with hiring managers, schedule interviews, manage candidate follow-ups, and ensure timely closures.
• Handle offer negotiations, joining coordination, recruitment trackers, and talent pipeline management.

Required Skills & Qualifications

• Minimum 3+ years of experience in IT or Technical Recruitment.
• Strong understanding of technology roles and modern IT stacks.
• Hands-on experience with LinkedIn, Naukri, and other sourcing platforms.
• Excellent communication, screening, stakeholder management, and negotiation skills.
• Ability to manage multiple open positions in a fast-paced environment.

Preferred Skills

• Experience hiring for Cloud, DevOps, Full Stack, Developers, Data Engineering, Testing, UI/UX, Product, and Support roles.
• Exposure to AWS, Azure, GCP, and other modern technology skills.
• Familiarity with ATS/recruitment tools, talent mapping, and passive candidate sourcing.
• Basic understanding of programming, APIs, databases, and software development concepts.

Job Title : Technical Quotation Expert 

Location: Chandigarh

Job Type: Full-Time

Experience Required: 2–4 years in quotation/costing/technical sales support

Job Overview :

We are hiring a Technical Quotation Expert to prepare accurate, timely, and competitive quotations for our technical/engineering products & services. The ideal candidate will have hands-on experience in reading technical specifications, costing, and coordinating with the sales teams.

Key Responsibilities:

• Prepare technical quotations based on client requirements, drawings, and specifications
• Calculate costing (material, labour, overheads, margins) accurately
• Coordinate with sales, procurement, teams to finalize pricing
• Maintain quotation records, follow-ups, and revision history
• Communicate with clients/vendors to clarify technical requirements
• Ensure quotations are submitted within deadlines
• Analyze past quotations to improve pricing accuracy and win rate

Required Skills:

• Good understanding of technical/engineering terminology and specifications
• Strong knowledge of MS Excel, Word, and quotation , Google sheet etc
• Excellent communication skills (written & verbal)
• Attention to detail and numerical accuracy
• Ability to multitask and meet deadlines

Eligibility:

• Graduate/Diploma in Engineering, or relevant technical background preferred
• Prior experience in quotation, costing, or technical sales support preferred
• Female candidates preferred

Perks:

• Fixed salary + growth opportunities
• Friendly and supportive work environment

We are seeking a dynamic and technically driven Sales And Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities , deliver technical presentations , and provide hands - on post-sales support . Your primary goal is to drive sales growth while ensuring maximum equipment uptime and customer satisfaction .

Key Responsibilities

Sales & Business Development

• Lead Generation :- Identify and develop new business opportunities across target industries
• Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
• Proposal Management :- Prepare techno - commercial proposals , cost estimates , and tender documents
• Account Management :- Maintain strong relationships with existing clients to generate repeat business and upsell opportunities

Service & Technical Support

• Installation & Commissioning :- Perform on-site installation , configuration , and calibration of equipment
• Maintenance & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
• Customer Training :- Educate client staff on proper equipment usage , safety procedures , and basic maintenance
• Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Qualifications & Requirements

• Education :- Bachelor's Degree or Diploma in Engineering ( Mechanical )
• Experience :- 1-2 years of proven experience in technical sales and field service
• Technical Skills :- Deep understanding of relevant product lines , ability to read schematics / technical drawings , and proficiency with digital tools like CRM software
• Soft Skills :- Excellent communication , negotiation , and problem - solving abilities
• Requirements :- Willingness to travel frequently to client sites within the assigned territory
• Immediate joiners would be preferred

Project Engineer - BESS

Location: Bangalore

Experience: 8-10 Years

Qualification: Bachelor's/Master's Degree in Electrical Engineering, Power Systems, Energy Systems, or a related field

About the Role

We are looking for an experienced Project Engineer – BESS to lead the technical sizing, design, and solutioning of Battery Energy Storage Systems (BESS) and integrated Solar + Storage projects. The ideal candidate will have 8-10 years of experience in renewable energy, power systems, and energy storage, with expertise in system design, transformer selection, grid integration, and project execution. This role involves supporting projects from feasibility analysis through engineering design, technical proposals, customer engagement, and commissioning support.

Key Responsibilities

• Perform technical sizing and solutioning of Battery Energy Storage Systems (BESS), including battery capacity, inverter sizing, auxiliary systems, and overall system optimization.
• Conduct feasibility studies, load profile analysis, and energy modeling to recommend optimal BESS configurations and energy management strategies.
• Design, size, and specify power and distribution transformers (oil-filled and dry-type) for BESS and renewable energy applications.
• Evaluate Solar PV + BESS project sites, including solar generation potential, land availability, electrical infrastructure, and grid connection requirements.
• Develop optimized system designs considering cost, efficiency, performance, lifecycle, and regulatory compliance.
• Analyze customer energy consumption patterns and prepare customized technical solutions, solution architecture, and integration strategies.
• Prepare technical proposals, engineering documentation, compliance reports, and tender submissions.
• Collaborate with R&D, Product Development, Supply Chain, and Project Execution teams to enhance existing products and develop new energy storage solutions.
• Provide technical support during customer meetings, pre-sales discussions, solution presentations, and business case development.
• Resolve technical queries, troubleshoot system performance issues, and recommend performance optimization strategies.
• Conduct technical training for internal teams, EPC partners, customers, and service engineers.
• Support Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), commissioning, and project handover activities.
• Ensure compliance with applicable IEC, IEEE, UL, and other relevant electrical and renewable energy standards.

Required Skills

• Strong understanding of Battery Energy Storage Systems (BESS) architecture and components, including Battery Packs, Battery Management Systems (BMS), Power Conversion Systems (PCS), Energy Management Systems (EMS), Transformers, and Switchgear.
• Hands-on experience in BESS sizing, electrical system design, and renewable energy integration.
• Expertise in transformer sizing, specification, and selection for grid-connected renewable energy projects.
• Experience with Solar PV systems, hybrid Solar + BESS projects, site feasibility studies, and grid integration.
• Strong knowledge of load profile analysis, energy modeling, lifecycle cost analysis, and system performance optimization.
• Familiarity with electrical protection systems, HV/LV distribution systems, and utility interconnection requirements.
• Ability to interpret electrical schematics, Single Line Diagrams (SLDs), and engineering drawings.
• Experience in tender documentation, compliance evaluation, and technical proposal preparation.
• Excellent analytical, communication, stakeholder management, and problem-solving skills.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and AI productivity tools.

Preferred Qualifications

• Bachelor's or Master's degree in Electrical Engineering, Power Systems, Energy Systems, or a related discipline.
• Experience with utility-scale Battery Energy Storage Systems (BESS) and Solar + Storage projects.
• Knowledge of SCADA, EMS, remote monitoring, and data acquisition systems.
• Exposure to renewable energy regulations, international standards, and grid code requirements.
• Experience working with EPC contractors, utility companies, and renewable energy developers.

What We Offer

• Opportunity to work on large-scale Battery Energy Storage System (BESS) and renewable energy projects.
• Exposure to advanced energy storage and hybrid Solar + Storage technologies.
• Collaborative environment with cross-functional engineering and project teams.
• Career growth through innovative projects and continuous learning opportunities.
• A chance to contribute to the transition toward sustainable and clean energy solutions.

Our client is a global leader in water technology and services for industrial and infrastructure markets. With a focus on solving water scarcity through desalination, water reuse, and zero liquid discharge (ZLD), they have executed over 2,000 projects across 60 countries. Leveraging the experience and knowhow gained over 40 years handling some of the most difficult to treat waters, they help some of the world’s most recognized companies reduce their water and carbon footprint, ultimately reducing water risk.

Job Description: Assistant/Deputy Manager (Proposal & Process of Desalination)

Location: Pune 

Experience: 15-20 years

Education: B Tech (Environmental Science/ Chemistry or Civil) 

CTC: 14-16 LPA

Our client is a global leader in water purification and critical minerals processing technologies, helping industries address water scarcity through solutions in water reuse, desalination, and zero liquid discharge. With over four decades of experience and thousands of installations in more than 60 countries, they deliver innovative engineering and advanced water treatment technologies.

Roles & Responsibilities:

• Proposals & process engineering for desalination (Media Filters, UF, RO systems)
• Process scheme selection and design calculations
• Basic engineering & design: PFD, P&ID, layouts, HFDs, and BEP preparation
• Process equipment sizing, selection, and technical specifications
• Pump head & pressure drop calculations
• Technical evaluation of equipment and system packages
• BOO preparation and cost estimation during bidding/tendering
• Coordination with civil/electrical teams for technical interfaces
• Cross-functional coordination with internal teams, vendors, and clients
• Vendor coordination for quotations. cost compilation, and approvals
• Participation in client meetings, technical discussions, and design approvals
• Preparation of tender specifications and resolution of technical queries
• Support to Tendering Manager for timely proposal submission
• Site coordination during erection and commissioning

Skill/Knowledge required:

• Experience in Proposals, Project bidding, Tendering and Cost Estimation Wastewater Treatment & Tertiary Treatment Plants(UF & RO Systems) for Municipal and industrial Projects
• Experience in Engineering execution and Handling of Wastewater Treatment & Tertiary Treatment Plants(UF & RO Systems) for Municipal and industrial Projects

If interested, please share your cv with details of total experience, current salary, expected salary and notice period.

Position Overview:

Are you a friendly, motivated individual looking for a flexible, rewarding opportunity to work from home? We’re seeking dedicated Customer Service Representative / Receptionist to join our team. Whether you’re just starting out or have years of experience, this remote role offers the perfect chance to develop your communication skills, provide exceptional support, and enjoy the benefits of a virtual workspace.

In this position, you’ll be the first point of contact for our clients and visitors, handling inquiries, scheduling appointments, and ensuring a seamless experience. We provide comprehensive training and ongoing support to help you succeed, no matter your background. This isn’t just a job, it’s an opportunity to grow professionally while enjoying the freedom and flexibility of remote work.

Responsibilities: (All Levels)

Respond promptly and professionally to customer inquiries via phone, email, or chat

Troubleshoot and resolve technical issues, guiding customers through solutions

Maintain accurate records of customer interactions and issue resolutions

Assist customers with account management, billing, and product questions

Support team members with remote administrative tasks as needed

Follow confidentiality and security protocols to protect sensitive information

Qualifications: (No Experience)  

High school diploma or equivalent

Excellent communication and interpersonal skills

Strong problem-solving abilities

Tech-savvy with a willingness to learn new software

Reliable, self-motivated, and capable of managing time effectively

For Expert Candidates:  

Develop and optimize customer support workflows for efficiency

Analyze customer feedback to identify trends and improve service quality

Mentor and train new team members remotely

Coordinate with other departments to resolve complex issues

Assist in implementing remote work tools and best practices

Entry-Level: (2+ Years of Relevant Experience)  

2+ years of experience in remote customer support or receptionist roles

Proficiency in CRM systems, ticketing software, and communication tools (e.g., Zendesk, Freshdesk)

Strong organizational skills and ability to multitask

Ability to work independently and handle challenging customer situations

Adaptable and quick learner

Benefits and Perks:

Health Insurance

Paid Time Off (PTO) and Paid Holidays

Retirement Plans

Flexible Work Arrangements

Paid Parental Leave

Professional Development & Certification Opportunities

Life and Disability Insurance

Employee Assistance Programs (EAPs)

Wellness Programs

Performance Bonuses & Incentives

Employee Discounts & Perks

An Inclusive, Safe, and Supportive Work Environment

Work Environment:

A fully remote position with flexible hours, designed for self-motivated individuals who excel in virtual settings. Comprehensive training and ongoing support are provided to ensure your success.

Job Title: Furniture & Interior Designer – Residential Interior Spaces

Location: Gurugram (Office & Workshop)

Experience: 2+ Years

Openings: 2

Job Overview:

We are looking for a creative and detail-oriented Furniture & Interior Designer to join our design team. The candidate will be responsible for designing residential interior spaces, creating furniture concepts, preparing 3D visualizations, and working closely with clients to deliver customized design solutions.

Key Responsibilities:

• Design residential interiors and furniture concepts based on client requirements.
• Visit client sites for measurements and space assessment.
• Create 3D models, renders, and visualizations of interior spaces.
• Prepare furniture layouts, design drawings, and execution documents.
• Select materials, finishes, colors, and decorative elements.
• Work on furniture design, prototyping, and production processes.
• Coordinate with clients, production teams, and internal teams.
• Ensure designs are functional, aesthetic, and practical.
• Conduct market research for new furniture and interior design trends.
• Support experience center and customized furniture design projects.

Required Skills & Qualifications:

• Bachelor’s degree/Diploma in Interior Design, Furniture Design, or related field.
• 2+ years of experience in interior/furniture design.
• Strong knowledge of space planning and residential interiors.
• Proficiency in 3D modelling and rendering tools like Blender, 3ds Max, V-Ray.
• Knowledge of AutoCAD for technical drawings.
• Experience with Adobe Photoshop and Illustrator is preferred.
• Understanding of furniture materials and manufacturing processes.
• Strong creative and visualization skills.
• Good communication and client-handling skills.
• Ability to manage deadlines and multiple projects.

About the Role

We’re seeking motivated and dedicated individuals to join us as remote customer service representatives. Whether you’re a student, recent graduate, undergraduate, professional, or industry expert, this is an excellent opportunity to develop your skills and contribute to a dynamic, global team.

As a Customer Service Representative, you will utilize your communication, problem-solving, and research skills to provide exceptional support to our clients. You’ll help resolve inquiries, assist with account management, and ensure customer satisfaction all from the comfort of your home.

What You’ll Do:

Engage with customers via phone, email, or chat to address their questions and concerns.

Use your research skills to find solutions quickly and accurately.

Collaborate with team members and supervisors to improve service quality.

Stay informed about our products and services to provide up-to-date assistance.

Participate in team meetings and training sessions to enhance your skills.

What We Value:

Strong communication skills with a customer-first mindset.

A proactive, organized approach to handling multiple inquiries.

Willingness to learn and adapt in a fast-paced environment.

Ability to work independently while contributing to a collaborative team.

Enthusiasm for personal growth and professional development.

Onboarding and Growth Path:

Within 1 month, you will:

Complete our onboarding program to understand our company, values, and customer service protocols.

Learn our tools, systems, and best practices for delivering excellent support.

Begin handling customer inquiries with guidance from your team.

Within 3 months, you will:

Handle customer interactions independently with confidence.

Contribute to process improvements and team goals.

Receive ongoing coaching and feedback to refine your skills.

Within 6 months, you will:

Progress to a more advanced Customer Service Representative role.

Mentor new team members and share best practices.

Participate in or lead training sessions for peers.

Who We Are:

We are a dynamic and innovative company dedicated to delivering high-quality solutions and exceptional service to our clients. With a passionate team of professionals, we strive to create value, foster growth, and make a positive impact in our industry. Committed to integrity, collaboration, and continuous improvement, we aim to build lasting relationships and drive success for our customers and community.

Why Join Us?

Flexible remote work environment.

Opportunities for advancement and skill development.

Supportive team that values diversity and inclusion.

The chance to make an impact while building your career.

Work Environment:

This fully remote position offers flexible hours, perfect for self-motivated individuals who excel in virtual settings. We provide comprehensive training and ongoing support to help you thrive. Join us and enjoy the freedom, flexibility, and growth opportunities of a remote career designed to fit your lifestyle.

Non-Discrimination and Equal Opportunity Statement

We are an Equal Opportunity Employer and are dedicated to fostering an inclusive environment for all individuals. We celebrate diversity and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to these factors.

Roles and Responsibilities

• Handle customer interactions with professionalism, patience, and empathy in a fast-paced onsite environment.
• Record, track, and update customer cases using CRM tools to ensure timely follow-ups.
• Collect and document feedback from customers to support continuous improvement of station experience.
• Coordinate with station staff and support functions to resolve operational gaps affecting customer satisfaction.
• Maintain compliance with company policies, data handling practices, and confidentiality requirements.

Key Responsibilities

• Answer customer queries and guide them to the right services, platforms, and available options.
• Log every interaction in the CRM, including issue type, customer details, timestamps, and next steps.
• Follow up on pending cases and ensure resolution milestones are documented and communicated.
• Identify recurring concerns and report patterns to relevant teams to improve service delivery.
• Support day-to-day station coordination by sharing accurate updates with internal stakeholders.
• Ensure customer interactions meet quality expectations, including clarity, accuracy, and respectful handling.
• Adhere to escalation procedures and provide timely status updates for high-impact customer issues.
• Maintain organized records and ensure customer data is handled responsibly according to policy.

Minimum 6 month of Experience required

✨ Role Overview:

Provide outbound sales support services for customers looking to book holiday packages with good communication skills.

🔹 Key Responsibilities:

Itinerary Planning: Creating day-by-day travel plans including sightseeing, meals & activities.

Booking & Reservations: Flights, hotels, transfers, and attraction/event tickets

Destination Expertise: Sharing local info, best times to visit, weather updates, and travel tips.

Handle client queries & design customized packages.

Payment handling as per policies & setting correct expectations.

👤 Candidate Profile:

Mix of Graduates/Undergraduates

Roles and Responsibilities

• Translate product requirements into detailed mechanical designs that meet performance, manufacturability, and reliability targets.
• Create, review, and maintain complete engineering design documentation for mechanical components and assemblies.
• Develop and interpret geometric dimensioning and tolerancing standards to ensure accurate, consistent fit and function.
• Produce and update 3D models and engineering drawings for use by internal teams, suppliers, and manufacturing.
• Partner with cross-functional stakeholders to clarify requirements, resolve design issues, and support design decisions.
• Validate designs through analysis, iteration, and design reviews, ensuring compliance with applicable standards and specifications.
• Support the transition from prototype to production by incorporating feedback from manufacturing, QA, and field teams.
• Coordinate remotely with engineering and production groups to meet timelines, milestones, and revision control needs.
• Maintain organized documentation and ensure that all design outputs are version-controlled and traceable.

Required Qualifications

• Experience performing mechanical design work for components, mechanisms, or electromechanical systems.
• Proficiency in producing detailed 3D models and engineering drawings using industry-standard CAD workflows.
• Strong working knowledge of GD&T principles and the ability to apply tolerances correctly on engineering drawings.
• Demonstrated understanding of mechanical principles, including assemblies, materials considerations, and design for manufacturability.
• Ability to interpret technical requirements and convert them into measurable design constraints and documentation.
• Experience participating in design reviews, addressing issues, and implementing effective corrective actions.
• Strong technical communication skills, with the ability to clearly explain design intent to diverse audiences.
• Comfort working in a remote environment with structured collaboration, schedules, and organized deliverables.
• Relevant education or equivalent experience in Mechanical Engineering, Mechanical Design, or a related discipline.

Key Responsibilities

• Design mechanical parts and assemblies from concept through detailed documentation, including revision management.
• Create engineering drawings with clear annotations, specifications, and tolerance callouts to guide fabrication and inspection.
• Define interfaces, fit requirements, and assembly constraints to ensure correct alignment, function, and integration.
• Perform iterative design updates based on feedback from manufacturing, quality, and system engineering partners.
• Ensure drawings and models adhere to internal drafting standards and industry best practices.
• Support supplier and internal manufacturing partners by providing clarifications, drawing updates, and technical guidance.
• Contribute to risk reduction by identifying potential design/manufacturing issues early and proposing mitigations.
• Maintain complete design records, including documentation sets, change logs, and traceability for requirements.
• Participate in project reviews, communicate status and blockers, and help achieve deliverables on schedule.

Job Title: Hardware & Desktop Support Engineer

Department: Information Technology

Location: Surat, Gujarat

Employment Type: Full-Time

Experience: 1–3 Years

Job Summary

We are looking for a proactive Hardware & Desktop Support Engineer to provide technical support for desktops, laptops, printers, IP phones, and other end-user devices.

The ideal candidate should have strong troubleshooting skills and the ability to provide efficient L1/L2 technical support in a fast-paced enterprise environment.

Key Responsibilities

• Install, configure, and troubleshoot Windows 10/11 desktops and laptops.
• Provide L1/L2 technical support to end users.
• Diagnose and resolve hardware-related issues.
• Install and configure printers, scanners, and peripheral devices.
• Install and configure operating systems, drivers, and software applications.
• Configure and troubleshoot Microsoft Outlook and Microsoft Office.
• Perform basic Active Directory user management.
• Troubleshoot network connectivity, LAN, and Wi-Fi issues.
• Support IP phones and video conferencing systems.
• Perform hardware upgrades, preventive maintenance, and system health checks.
• Maintain IT asset inventory and technical documentation.
• Coordinate with vendors for warranty claims, repairs, and hardware replacements.
• Support antivirus, endpoint security, and patch management.
• Manage and resolve user tickets within defined SLA timelines.
• Provide remote technical support when required.

Required Skills

• Strong knowledge of Windows 10/11 installation and troubleshooting.
• Good knowledge of Microsoft Office and Outlook support.
• Basic understanding of Active Directory.
• Basic networking knowledge, including IP, DNS, and DHCP.
• Experience with printer and peripheral troubleshooting.
• Hardware assembly, diagnostics, and troubleshooting skills.
• Familiarity with remote support tools.
• Good communication and interpersonal skills.
• Strong customer service and problem-solving abilities.

Preferred Qualifications

• Diploma/Bachelor's Degree in IT, Computer Science, or a related field.
• CompTIA A+ certification is preferred.
• Microsoft certification will be an advantage.

Key Competencies

• Hardware & Desktop Troubleshooting
• Windows Administration
• L1/L2 Technical Support
• Active Directory
• Microsoft Office & Outlook
• Basic Networking
• Printer & Peripheral Support
• IT Asset Management
• Endpoint Security
• Vendor Coordination
• Ticket & SLA Management

Ideal Candidate

The ideal candidate should be technically strong, proactive, service-oriented, and capable of handling multiple user issues efficiently while maintaining a high level of professionalism in an enterprise environment.

Tax Support Expert is one who understand the Tax Filing of Direct and Indirect taxes and assist KDK Customers in their queries pertaining to Tax filing or software technical problem. Under this, customer’s issues could be related to the KDK applications used by him like Income tax, TDS, GST, or any other Tax compliance application.

Job Description

·        To support to the customers via remote access or over

·        To Listen and understand the queries and provide support and resolution to such

·        To be available and upgrade the knowledge of the KDK products to assist the

·        To update the information on Support application in rightful

To be flexible with 50+ customer calls during the day.

Email: recruit@kdksoftware.com

Job Title: MIS Executive

Location: Gurugram

Experience: 2–3 Years

Key Responsibilities:

• Prepare weekly and monthly MIS reports.
• Coordinate with PAN India branches to collect and consolidate data.
• Generate and maintain accurate management reports using Google Sheets.
• Provide support and maintenance for existing MIS systems.
• Develop and maintain MIS documentation for smooth operations.
• Recommend improvements to enhance reporting efficiency and consistency.
• Perform data analysis and prepare periodic reports for management.
• Develop MIS systems for customer management and internal communication.
• Provide analytical and reporting support to the management team.

Requirements:

• 2–3 years of experience in MIS reporting.
• Proven ability to independently prepare and manage MIS reports.
• Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, INDEX-MATCH, Power Query preferred).
• Hands-on experience with Google Sheets.
• Ability to write and run basic Google Apps Script and filter-based automation.
• Strong analytical, reporting, and problem-solving skills.

1. Handle all incoming and outgoing calls in a prompt, polite, and professional manner.
2. Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.
3. Ensure all landline numbers are functional and report any issues to the Admin Department without delay.
4. Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.
5. Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.
6. Keep the reception area clean, organized, and presentable at all times.
7. Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.
8. Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.

1. Handle all incoming and outgoing calls in a prompt, polite, and professional manner.
2. Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.
3. Ensure all landline numbers are functional and report any issues to the Admin Department without delay.
4. Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.
5. Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.
6. Keep the reception area clean, organized, and presentable at all times.
7. Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.
8. Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.

1. Consult with clients over the phone regarding visa-related services and requirements.
2. Resolve client queries and concerns through phone calls and email communication.
3. Provide end-to-end assistance to clients throughout the visa application process.
4. Attend to all client calls, emails, and inquiries in a timely and professional manner.
5. Follow up with clients to ensure all required documents are submitted accurately and on time.
6. Update clients on the status of their visa applications and provide necessary guidance.
7. Maintain accurate records of client interactions and application progress.
8. Deliver excellent customer service and ensure client satisfaction.

Requirements

1. Good communication skills in English, Hindi, and/or Marathi.
2. Strong customer service and client-handling skills.
3. Basic computer knowledge and proficiency in MS Office.
4. Ability to manage emails, documentation, and appointments efficiently.
5. Strong attention to detail and organizational skills.
6. Prior experience in visa processing, customer support, or a similar role is preferred but not mandatory.

Roles and Responsibilities

• Own the full sales cycle from lead identification to contract close, ensuring consistent progress toward targets.
• Engage prospects through remote outreach, discovery conversations, demonstrations, and follow-ups.
• Build and maintain accurate sales activity records and pipeline details to support forecasting and performance tracking.
• Identify decision-makers, understand business needs, and align product value to customer requirements.
• Collaborate with internal teams to ensure smooth handoffs, timely responses, and an excellent customer experience.
• Negotiate commercial terms and overcome objections to drive agreement to next steps.
• Maintain a structured approach to prospecting, qualification, and closing activities while operating independently.
• Monitor key metrics such as conversion rates, deal cycle time, and pipeline coverage to improve results.

Required Qualifications

• Proven experience in selling products or services in a remote or distributed environment.
• Strong verbal and written communication skills, including the ability to tailor messaging to different stakeholders.
• Demonstrated ability to negotiate effectively and drive deals to a successful close.
• Experience using a CRM platform to manage leads, opportunities, activities, and reporting.
• Track record of meeting or exceeding sales targets, quotas, or performance objectives.
• Comfort working with sales processes, structured outreach, and disciplined follow-up schedules.
• Ability to learn product/service details quickly and communicate value clearly and credibly.
• Self-motivated and organized with the ability to manage time and priorities while working remotely.

Key Responsibilities

• Qualify inbound and outbound leads, determine fit, and progress opportunities through defined stages.
• Conduct sales calls and virtual meetings to uncover needs, present solutions, and confirm buying criteria.
• Develop and execute closing strategies, including proposal discussions, objection handling, and commitment confirmation.
• Maintain a clean, up-to-date pipeline in the CRM, including notes, next steps, and accurate forecasting fields.
• Coordinate with marketing and support teams to ensure messaging consistency and readiness for deal progression.
• Track performance against KPIs and provide regular updates on pipeline health, risks, and next actions.
• Drive continuous improvement by analyzing outcomes, refining outreach, and leveraging successful deal patterns.

1. Generate new clients and develop business opportunities for insurance products.
2. Promote and sell various insurance policies, including Motor Insurance, Health Insurance, and Travel Insurance.
3. Understand customer requirements and recommend suitable insurance solutions.
4. Build and maintain strong relationships with clients to ensure long-term business growth.
5. Learn and stay updated on insurance products, policy features, and industry regulations.
6. Handle the complete sales process, from lead generation to policy issuance.
7. Provide excellent customer service and assist clients with insurance-related queries.
8. Achieve assigned sales targets and contribute to business development efforts

Requirements

1. Good communication and interpersonal skills.
2. Willingness to learn about insurance products and sales processes.
3. Basic computer and email communication skills.
4. Prior sales or insurance experience is an advantage, but freshers can also apply.

1. Consult with clients over the phone regarding visa-related services and requirements.
2. Resolve client queries and concerns through phone calls and email communication.
3. Provide end-to-end assistance to clients throughout the visa application process.
4. Attend to all client calls, emails, and inquiries in a timely and professional manner.
5. Follow up with clients to ensure all required documents are submitted accurately and on time.
6. Update clients on the status of their visa applications and provide necessary guidance.
7. Maintain accurate records of client interactions and application progress.
8. Deliver excellent customer service and ensure client satisfaction.

Requirements

1. Good communication skills in English, Hindi, and/or Marathi.
2. Strong customer service and client-handling skills.
3. Basic computer knowledge and proficiency in MS Office.
4. Ability to manage emails, documentation, and appointments efficiently.
5. Strong attention to detail and organizational skills.
6. Prior experience in visa processing, customer support, or a similar role is preferred but not mandatory.