Technical Lead Architect Generative Ai Jobs in Hyderabad

We are seeking a dynamic and technically driven Sales And Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities , deliver technical presentations , and provide hands - on post-sales support . Your primary goal is to drive sales growth while ensuring maximum equipment uptime and customer satisfaction .

Key Responsibilities

Sales & Business Development

• Lead Generation :- Identify and develop new business opportunities across target industries
• Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
• Proposal Management :- Prepare techno - commercial proposals , cost estimates , and tender documents
• Account Management :- Maintain strong relationships with existing clients to generate repeat business and upsell opportunities

Service & Technical Support

• Installation & Commissioning :- Perform on-site installation , configuration , and calibration of equipment
• Maintenance & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
• Customer Training :- Educate client staff on proper equipment usage , safety procedures , and basic maintenance
• Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Qualifications & Requirements

• Education :- Bachelor's Degree or Diploma in Engineering ( Mechanical )
• Experience :- 1-2 years of proven experience in technical sales and field service
• Technical Skills :- Deep understanding of relevant product lines , ability to read schematics / technical drawings , and proficiency with digital tools like CRM software
• Soft Skills :- Excellent communication , negotiation , and problem - solving abilities
• Requirements :- Willingness to travel frequently to client sites within the assigned territory
• Immediate joiners would be preferred

Our client is a global leader in water technology and services for industrial and infrastructure markets. With a focus on solving water scarcity through desalination, water reuse, and zero liquid discharge (ZLD), they have executed over 2,000 projects across 60 countries. Leveraging the experience and knowhow gained over 40 years handling some of the most difficult to treat waters, they help some of the world’s most recognized companies reduce their water and carbon footprint, ultimately reducing water risk.

Job Description: Assistant/Deputy Manager (Proposal & Process of Desalination)

Location: Pune 

Experience: 15-20 years

Education: B Tech (Environmental Science/ Chemistry or Civil) 

CTC: 14-16 LPA

Our client is a global leader in water purification and critical minerals processing technologies, helping industries address water scarcity through solutions in water reuse, desalination, and zero liquid discharge. With over four decades of experience and thousands of installations in more than 60 countries, they deliver innovative engineering and advanced water treatment technologies.

Roles & Responsibilities:

• Proposals & process engineering for desalination (Media Filters, UF, RO systems)
• Process scheme selection and design calculations
• Basic engineering & design: PFD, P&ID, layouts, HFDs, and BEP preparation
• Process equipment sizing, selection, and technical specifications
• Pump head & pressure drop calculations
• Technical evaluation of equipment and system packages
• BOO preparation and cost estimation during bidding/tendering
• Coordination with civil/electrical teams for technical interfaces
• Cross-functional coordination with internal teams, vendors, and clients
• Vendor coordination for quotations. cost compilation, and approvals
• Participation in client meetings, technical discussions, and design approvals
• Preparation of tender specifications and resolution of technical queries
• Support to Tendering Manager for timely proposal submission
• Site coordination during erection and commissioning

Skill/Knowledge required:

• Experience in Proposals, Project bidding, Tendering and Cost Estimation Wastewater Treatment & Tertiary Treatment Plants(UF & RO Systems) for Municipal and industrial Projects
• Experience in Engineering execution and Handling of Wastewater Treatment & Tertiary Treatment Plants(UF & RO Systems) for Municipal and industrial Projects

If interested, please share your cv with details of total experience, current salary, expected salary and notice period.

Position Overview:

Are you a friendly, motivated individual looking for a flexible, rewarding opportunity to work from home? We’re seeking dedicated Customer Service Representative / Receptionist to join our team. Whether you’re just starting out or have years of experience, this remote role offers the perfect chance to develop your communication skills, provide exceptional support, and enjoy the benefits of a virtual workspace.

In this position, you’ll be the first point of contact for our clients and visitors, handling inquiries, scheduling appointments, and ensuring a seamless experience. We provide comprehensive training and ongoing support to help you succeed, no matter your background. This isn’t just a job, it’s an opportunity to grow professionally while enjoying the freedom and flexibility of remote work.

Responsibilities: (All Levels)

Respond promptly and professionally to customer inquiries via phone, email, or chat

Troubleshoot and resolve technical issues, guiding customers through solutions

Maintain accurate records of customer interactions and issue resolutions

Assist customers with account management, billing, and product questions

Support team members with remote administrative tasks as needed

Follow confidentiality and security protocols to protect sensitive information

Qualifications: (No Experience)  

High school diploma or equivalent

Excellent communication and interpersonal skills

Strong problem-solving abilities

Tech-savvy with a willingness to learn new software

Reliable, self-motivated, and capable of managing time effectively

For Expert Candidates:  

Develop and optimize customer support workflows for efficiency

Analyze customer feedback to identify trends and improve service quality

Mentor and train new team members remotely

Coordinate with other departments to resolve complex issues

Assist in implementing remote work tools and best practices

Entry-Level: (2+ Years of Relevant Experience)  

2+ years of experience in remote customer support or receptionist roles

Proficiency in CRM systems, ticketing software, and communication tools (e.g., Zendesk, Freshdesk)

Strong organizational skills and ability to multitask

Ability to work independently and handle challenging customer situations

Adaptable and quick learner

Benefits and Perks:

Health Insurance

Paid Time Off (PTO) and Paid Holidays

Retirement Plans

Flexible Work Arrangements

Paid Parental Leave

Professional Development & Certification Opportunities

Life and Disability Insurance

Employee Assistance Programs (EAPs)

Wellness Programs

Performance Bonuses & Incentives

Employee Discounts & Perks

An Inclusive, Safe, and Supportive Work Environment

Work Environment:

A fully remote position with flexible hours, designed for self-motivated individuals who excel in virtual settings. Comprehensive training and ongoing support are provided to ensure your success.

About the Role

We’re seeking motivated and dedicated individuals to join us as remote customer service representatives. Whether you’re a student, recent graduate, undergraduate, professional, or industry expert, this is an excellent opportunity to develop your skills and contribute to a dynamic, global team.

As a Customer Service Representative, you will utilize your communication, problem-solving, and research skills to provide exceptional support to our clients. You’ll help resolve inquiries, assist with account management, and ensure customer satisfaction all from the comfort of your home.

What You’ll Do:

Engage with customers via phone, email, or chat to address their questions and concerns.

Use your research skills to find solutions quickly and accurately.

Collaborate with team members and supervisors to improve service quality.

Stay informed about our products and services to provide up-to-date assistance.

Participate in team meetings and training sessions to enhance your skills.

What We Value:

Strong communication skills with a customer-first mindset.

A proactive, organized approach to handling multiple inquiries.

Willingness to learn and adapt in a fast-paced environment.

Ability to work independently while contributing to a collaborative team.

Enthusiasm for personal growth and professional development.

Onboarding and Growth Path:

Within 1 month, you will:

Complete our onboarding program to understand our company, values, and customer service protocols.

Learn our tools, systems, and best practices for delivering excellent support.

Begin handling customer inquiries with guidance from your team.

Within 3 months, you will:

Handle customer interactions independently with confidence.

Contribute to process improvements and team goals.

Receive ongoing coaching and feedback to refine your skills.

Within 6 months, you will:

Progress to a more advanced Customer Service Representative role.

Mentor new team members and share best practices.

Participate in or lead training sessions for peers.

Who We Are:

We are a dynamic and innovative company dedicated to delivering high-quality solutions and exceptional service to our clients. With a passionate team of professionals, we strive to create value, foster growth, and make a positive impact in our industry. Committed to integrity, collaboration, and continuous improvement, we aim to build lasting relationships and drive success for our customers and community.

Why Join Us?

Flexible remote work environment.

Opportunities for advancement and skill development.

Supportive team that values diversity and inclusion.

The chance to make an impact while building your career.

Work Environment:

This fully remote position offers flexible hours, perfect for self-motivated individuals who excel in virtual settings. We provide comprehensive training and ongoing support to help you thrive. Join us and enjoy the freedom, flexibility, and growth opportunities of a remote career designed to fit your lifestyle.

Non-Discrimination and Equal Opportunity Statement

We are an Equal Opportunity Employer and are dedicated to fostering an inclusive environment for all individuals. We celebrate diversity and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, marital status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to these factors.

1. Identify and generate potential corporate leads through various online and offline channels.
2. Research target companies and key decision-makers to create qualified prospect lists.
3. Reach out to prospective clients through calls, emails, LinkedIn, and other communication channels.
4. Schedule meetings and appointments for the sales team with potential clients.
5. Follow up with prospects to nurture relationships and convert leads into business opportunities.
6. Work closely with the sales and marketing teams to achieve lead generation targets.
7. Track and report lead generation activities, conversions, and performance metrics.
8. Build and maintain a strong pipeline of prospective corporate clients.
9. Ensure timely and professional communication with all prospects and clients.

Requirements

1. Excellent communication and interpersonal skills.
2. Strong negotiation and relationship-building abilities.
3. Ability to work in a target-driven environment.
4. Strong research and lead qualification skills.
5. Prior experience in lead generation, telecalling, or business development is preferred.

Key Responsibilities

Warehouse Operations

• Supervise daily warehouse operations, including receiving, storage, dispatch, billing coordination, documentation, and logistics activities.
• Ensure timely and accurate movement of goods within the warehouse.
• Monitor loading and unloading activities and ensure proper handling of materials.
• Maintain efficient space utilization and proper product storage practices.
• Ensure adherence to standard operating procedures and company policies.

Team Management

• Lead and guide warehouse staff to achieve operational targets.
• Allocate duties and monitor employee performance.
• Conduct daily toolbox meetings and communicate operational priorities.
• Ensure employees maintain workplace discipline, grooming, and hygiene standards.
• Motivate team members and promote a collaborative work environment.

Inventory Management

• Ensure stock accuracy through daily, monthly, and annual stock verification.
• Monitor inventory movements and support stock reconciliation activities.
• Investigate and report inventory discrepancies.
• Ensure proper storage and handling to prevent product damage.

Safety & Compliance

• Ensure compliance with safety standards and company guidelines.
• Support safety audits and implement corrective actions when required.
• Promote a safe and secure working environment.
• Maintain warehouse cleanliness and housekeeping standards.

Reporting & Documentation

• Prepare and submit daily operational reports.
• Maintain accurate warehouse records and documentation.
• Track billing status and coordinate with relevant departments.
• Escalate operational issues and provide timely updates to management.

Customer & Process Management

• Address operational issues promptly to ensure uninterrupted service.
• Coordinate with internal teams to ensure smooth warehouse functioning.
• Support continuous improvement initiatives and cost-control measures.

Required Skills & Competencies

• Team Leadership and People Management
• Warehouse Operations Management
• Inventory Control and Stock Management
• Time Management and Planning Skills
• Problem-Solving and Decision-Making
• Good Communication and Interpersonal Skills
• Computer Proficiency (MS Office/ERP Systems)
• Ability to Handle Operational Challenges

Qualification & Experience

• Any Graduate.
• 2–5 years of experience in Warehouse, Logistics, Supply Chain, or Inventory Operations.
• Prior experience in a supervisory or team lead role will be preferred.

Key Attributes

• Strong ownership and accountability.
• Ability to work under pressure and meet deadlines.
• Result-oriented and proactive approach.
• Good organizational and coordination skills.

Position Name – Software Architect (.NET, Blazor & MS SQL)

Experience – 12- 15+ yrs

Location – Pune (onsite)

Number of Position –1

Working Hours – 12pm -9pm

Working Days – 5 days (WFO)

Contract Duration – 3 months +extendable

Job Summary:

We are looking for an experienced and innovative Software Architect with strong expertise in .NET, Blazor, and MS SQL  to lead the design and development of scalable, secure, and high-performance enterprise applications. The ideal candidate will have extensive experience in architecting modern web applications, defining technical roadmaps, mentoring development teams, and ensuring adherence to industry best practices.

Key Responsibilities

• Design and implement scalable, secure, and maintainable software architectures using the Microsoft technology stack.
• Lead the architecture, design, and development of enterprise applications using .NET Core/.NET 8, Blazor, and MS SQL.
• Define application architecture, coding standards, design patterns, and best practices.
• Collaborate with product owners, business stakeholders, and technical teams to translate business requirements into technical solutions.
• Architect RESTful APIs and microservices-based applications.
• Optimize application performance, scalability, reliability, and security.
• Experience in Architectural design of an application from the scratch.
• Understanding the Functional requirement from the business user and provide the transitioning to technology team in form of technology requirement.
• Guide development teams through architecture reviews, code reviews, and technical mentoring.
• Ensure adherence to DevOps practices, CI/CD pipelines, and automated deployments.
• Evaluate emerging technologies and recommend improvements to existing systems.
• Work closely with QA, DevOps, and infrastructure teams to ensure successful application delivery.
• Create architecture documents, technical specifications, and solution diagrams.
• Identify technical risks and propose mitigation strategies.

Required Skills & Experience

• Strong expertise in C#, ASP.NET Core, and .NET
• Experience in Architectural design of an application from the scratch.
• Understanding the Functional requirement from the business user and provide the transitioning to technology team in form of technology requirement.
• Hands-on experience with Blazor Server and Blazor Web Assembly.
• Extensive experience with MS SQL, including schema design, indexing, aggregation pipelines, and performance optimization.
• Strong knowledge of REST APIs, Microservices Architecture, and Web APIs.
• Experience with Entity Framework Core, LINQ, and ORM concepts.
• Strong understanding of Dependency Injection, SOLID principles, Clean Architecture, and Domain-Driven Design (DDD).
• Experience with Docker, Kubernetes, and containerized application deployment.
• Hands-on experience with Azure or AWS cloud platforms.
• Experience with Azure DevOps, GitHub Actions, or Jenkins for CI/CD.
• Strong knowledge of authentication and authorization mechanisms such as OAuth 2.0, OpenID Connect, and JWT.
• Familiarity with message brokers such as RabbitMQ, Azure Service Bus, or Kafka.
• Experience in application performance tuning and monitoring.
• Strong analytical, troubleshooting, and problem-solving skills.

Technical Skills

• Programming Languages: C#, .NET Core, ASP.NET Core
• Frontend: Blazor Server, Blazor Web Assembly, HTML5, CSS3, JavaScript
• Database: MS SQL Server
• Architecture: Microservices, Clean Architecture, DDD, SOLID Principles
• Cloud: Microsoft Azure / AWS
• DevOps: Azure DevOps, GitHub Actions, Docker, Kubernetes
• Version Control: Git
• API Technologies: REST APIs, Swagger/Open API
• Security: OAuth 2.0, JWT, OpenID Connect

Experience

• Total Experience: 12–15+ years
• Relevant Experience:
• .NET: 8+ years
• Blazor: 3+ years
• MS SQL: 3+ years
• Solution/Software Architecture: 4+ years

Roles and Responsibilities

• Analyze business needs and translate them into actionable AI and automation opportunities across teams.
• Develop and document AI and automation strategies aligned with organizational goals, measurable outcomes, and operating constraints.
• Work with stakeholders to map end-to-end processes, identify bottlenecks, and define improvement targets.
• Support the evaluation of AI/ML use cases by assessing feasibility, expected value, data readiness, and integration impacts.
• Create clear requirements and success criteria for automation initiatives, including scope, dependencies, and delivery milestones.
• Partner with engineering, data, and operations teams to ensure solutions meet business workflows and compliance expectations.
• Contribute to solution design by documenting how models, automation logic, and business rules interact within current systems.
• Maintain and communicate project artifacts such as process maps, requirement documents, and stakeholder updates.
• Monitor progress and participate in iterative delivery by incorporating feedback and adjusting requirements as needed.
• Facilitate workshops and working sessions to gather inputs, resolve ambiguities, and drive consensus.

Required Qualifications

• Proven experience in business analysis within technology-driven environments, including automation or analytics initiatives.
• Strong understanding of AI and automation concepts, including how AI/ML systems function in real-world contexts.
• Demonstrated ability to map and document business processes (e.g., current state/future state) to support solution planning.
• Experience gathering requirements from multiple stakeholders and translating them into clear, testable deliverables.
• Ability to assess data and system readiness at a conceptual level (availability, quality considerations, integration points).
• Excellent communication skills with the ability to present complex ideas to both technical and non-technical audiences.
• Strong stakeholder management skills, including facilitation, negotiation, and expectation-setting.
• Comfort working in a remote environment with well-organized planning, documentation, and follow-through.
• Experience with project tracking, documentation, and structured problem-solving approaches.

Key Responsibilities

• Lead discovery and analysis activities for AI and automation initiatives, including process documentation and requirement definition.
• Define use case business requirements: objectives, user impact, operational workflow changes, and success metrics.
• Produce process maps and business workflow documentation to guide implementation and change management.
• Collaborate with technical teams to ensure requirements align with system capabilities, data constraints, and rollout plans.
• Support prioritization of initiatives by estimating value, effort, risk, and dependencies across stakeholders.
• Ensure that automation solutions are designed to fit into operational processes, including handoffs, exceptions, and governance.
• Document assumptions, open questions, and decision logs to maintain clarity throughout the delivery lifecycle.
• Validate outcomes by defining acceptance criteria, performance expectations, and measurement approaches.
• Continuously refine requirements based on stakeholder feedback, pilot results, and implementation learnings.

We're hiring an AI Prompt & Agent Developer to own behavioral slice(s) of our voice agents. That behavior splits into two categories: behavior shared across every deployment, and behavior specific to a subset of deployments. You're someone who actually enjoys looking at the data, because the data informs everything else. You'll write prompts, design subagent architectures, build evals, and push automation rates up one small, measurable win at a time.

Responsibilities

• Write and maintain the prompts that run in production. Intent classification, information extraction, availability negotiation, closing phrases, insurance verification flows, objection handling, edge-case recovery. You own behavior that touches every customer call.
• Ship iteratively against real call data. Every morning, you'll listen to failed calls from yesterday. Every afternoon, you'll deploy a fix. You’ll be using and helping to develop dashboards, call review tooling, and automated agents to accelerate the work.
• Build evaluation harnesses. You'll develop offline eval sets, run automated prompt optimization (we use GEPA-style approaches), and establish the test suites that let us ship changes without breaking live deployments.
• Human-in-the-loop onboarding. New customers come online constantly. You'll work with and iterate on our internal AI agents that translate a practice's intake form, their scheduling rules, and their quirks into an agent configuration. Every week, you'll be designing new evaluation metrics for these customers and helping to improve existing ones.
• QA and continuous improvement. You'll simulate real-world customer scenarios, measure outcomes, and monitor production agent performance so you can catch drift early and fix it fast.

What we're looking for

• You've shipped prompts that broke production. Doesn't matter if it was at OpenAI, a chatbot startup, a research lab, or your own project. What matters is that you've felt the specific pain of a prompt that worked beautifully in dev and broke the second it hit real users.
• You're meticulous and careful. Looking at data for long stretches energizes you, as long as there's a signal. You stay organized when five things are in flight. We deploy multiple times a day, and we also run healthcare workflows where a bad change costs real money for real practices. You know the difference between moving fast and breaking things.
• Writing sensibility. The best prompt engineers are good writers. You notice register, rhythm, and word choice. You can tell why "Hello, cornerside dental? This is Ava, how can I help you out today? sounds warmer than "Hello, Cornerside Dental, this is Ava. How can I help you out today" out of a TTS.
• Analytical and empirical. You are relentlessly data-driven. Before you make changes, you proactively run experiments and measure. You don't ship because "I think this is better." You justify a change with "this moved booking rate from 78.2% to 81.4% on n=412 calls."
• Comfort with code. You don't need to be a senior engineer, but you should read Python fluently and TypeScript comfortably, and you can get almost any coding task done by pairing with modern AI coding tools.

Roles and Responsibilities

• Translate product requirements into detailed mechanical designs that meet performance, manufacturability, and reliability targets.
• Create, review, and maintain complete engineering design documentation for mechanical components and assemblies.
• Develop and interpret geometric dimensioning and tolerancing standards to ensure accurate, consistent fit and function.
• Produce and update 3D models and engineering drawings for use by internal teams, suppliers, and manufacturing.
• Partner with cross-functional stakeholders to clarify requirements, resolve design issues, and support design decisions.
• Validate designs through analysis, iteration, and design reviews, ensuring compliance with applicable standards and specifications.
• Support the transition from prototype to production by incorporating feedback from manufacturing, QA, and field teams.
• Coordinate remotely with engineering and production groups to meet timelines, milestones, and revision control needs.
• Maintain organized documentation and ensure that all design outputs are version-controlled and traceable.

Required Qualifications

• Experience performing mechanical design work for components, mechanisms, or electromechanical systems.
• Proficiency in producing detailed 3D models and engineering drawings using industry-standard CAD workflows.
• Strong working knowledge of GD&T principles and the ability to apply tolerances correctly on engineering drawings.
• Demonstrated understanding of mechanical principles, including assemblies, materials considerations, and design for manufacturability.
• Ability to interpret technical requirements and convert them into measurable design constraints and documentation.
• Experience participating in design reviews, addressing issues, and implementing effective corrective actions.
• Strong technical communication skills, with the ability to clearly explain design intent to diverse audiences.
• Comfort working in a remote environment with structured collaboration, schedules, and organized deliverables.
• Relevant education or equivalent experience in Mechanical Engineering, Mechanical Design, or a related discipline.

Key Responsibilities

• Design mechanical parts and assemblies from concept through detailed documentation, including revision management.
• Create engineering drawings with clear annotations, specifications, and tolerance callouts to guide fabrication and inspection.
• Define interfaces, fit requirements, and assembly constraints to ensure correct alignment, function, and integration.
• Perform iterative design updates based on feedback from manufacturing, quality, and system engineering partners.
• Ensure drawings and models adhere to internal drafting standards and industry best practices.
• Support supplier and internal manufacturing partners by providing clarifications, drawing updates, and technical guidance.
• Contribute to risk reduction by identifying potential design/manufacturing issues early and proposing mitigations.
• Maintain complete design records, including documentation sets, change logs, and traceability for requirements.
• Participate in project reviews, communicate status and blockers, and help achieve deliverables on schedule.

Graphic Designer- Team Lead

Experience: 4+ years, with at least 2 years in a leadership role

Industry Preference: Creative Agency / Digital Marketing

Key Responsibilities

• Lead the ideation, design, and execution of high-quality creatives for digital campaigns, social media, branding, and print.
• Maintain design quality, consistency, and adherence to brand guidelines across all deliverables.
• Explore and implement AI-powered design tools to improve creativity, ideation, productivity, and storytelling.
• Guide, mentor, and provide feedback to junior designers while building a collaborative and creative team.
• Collaborate with marketing, content, and business teams to understand briefs and develop effective design concepts.
• Present creative concepts to clients and ensure designs are aligned with their objectives.
• Manage design workflows, allocate resources, and ensure projects are delivered on time without compromising quality.
• Monitor design trends, market developments, competitor activities, and emerging technologies to bring innovative ideas to the team.

Requirements

• 4+ years of professional graphic design experience, including at least 2 years in a leadership/team-handling role.
• Experience in a creative agency or digital marketing environment is preferred.
• Strong proficiency in Adobe Creative Suite, including Photoshop, Illustrator, InDesign, and After Effects.
• Familiarity with AI-powered creative tools such as Midjourney, Adobe Firefly, DALL·E, Runway, or similar platforms.
• Strong portfolio demonstrating experience in digital campaigns, branding, social media, and motion design.
• Strong understanding of typography, layout, composition, and color theory.
• Ability to manage multiple projects simultaneously while meeting deadlines and maintaining quality.
• Excellent communication, presentation, and client-handling skills.

Preferred Qualities

• Creative and innovative mindset with an interest in combining design and technology.
• Strong leadership and mentoring abilities.
• Comfortable working in a fast-paced environment with changing client requirements.
• Willingness to experiment with AI and emerging design technologies.
• Strong interpersonal and collaboration skills.

Ideal Candidate

A creative design professional who can lead a team, independently handle design projects, interact with clients, and use modern AI tools to create high-quality and innovative visual content.

We are looking for a Quality Engineer / Mechanical Draftsman with strong technical expertise in Mechanical Engineering or Production Technology . The ideal candidate should have hands - on experience in AutoCAD , SolidWorks , and the use of various measuring instruments . The role involves inspections , machine trials , and preparation of essential qualification documents .

Key Responsibilities :-

• Inspection of incoming parts to ensure quality standards
• Create 2D / 3D drawings as per project requirements
• Prepare qualification documents for machines
• Conduct inspection & trials of machines
• Maintain accurate inspection reports for machines

Skills & Software Knowledge :-

• Proficient in AutoCAD and SolidWorks
• Strong knowledge of Microsoft Office ( Excel , Word , Outlook )
• Good working knowledge of measuring instruments ( Vernier Caliper , Micrometer , Bore Gauge , etc )
• Understanding of mechanical systems and manufacturing processes
• Handling Client problems
• Handling Client demo & trials

Job Tittle- Community Head

Experience: 6+ Years

Employment Type: Full-Time

Department: Community & Partnerships

Role Type: Leadership / Individual Contributor + Team Management

Job Summary

We are looking for an experienced and dynamic Community Head to lead and scale program-based communities, drive member engagement, manage events, build corporate partnerships, and create revenue opportunities.

The ideal candidate should have strong experience in Community Management, Event Management, Corporate Partnerships, Sponsorships, Content Strategy, Revenue Generation, CRM, and Team Leadership. The candidate will be responsible for building vibrant communities and converting community engagement into business growth and social impact.

Key Responsibilities

• Lead and manage multiple program-based communities and drive active member engagement.
• Develop and execute community engagement strategies, campaigns, contests, challenges, and interactive activities.
• Plan and manage virtual and offline events, workshops, sessions, and community programs.
• Create innovative event formats and experiences for corporate clients and partners.
• Identify and develop revenue opportunities through paid events, premium content, partnerships, and community initiatives.
• Build and manage corporate sponsorships, CSR partnerships, and philanthropic collaborations.
• Develop event proposals and manage end-to-end execution for corporate clients.
• Build and maintain strong relationships with community members, corporate partners, sponsors, volunteers, and other stakeholders.
• Recruit, manage, train, and motivate volunteers for community initiatives and events.
• Oversee blogs, newsletters, social media content, and in-app community communication.
• Work closely with technology teams to manage content delivery across apps, websites, CRM systems, and community platforms.
• Use CRM tools, community platforms, dashboards, and analytics to monitor engagement and community performance.
• Analyze community data and engagement metrics to identify trends and improve retention, participation, and growth.
• Define and track community KPIs, engagement metrics, revenue targets, and event performance.
• Lead and mentor a team of 4–5 members, including Community Managers, Event Coordinators, and Content Creators.
• Manage multiple projects, timelines, stakeholders, and community initiatives simultaneously.

Required Skills & Experience

• 6+ years of experience in Community Management, Event Management, Partnerships, Program Management, or a related field.
• Proven experience in building, managing, and scaling communities.
• Strong experience in event planning and execution.
• Experience in corporate partnerships, sponsorship generation, CSR, or business development.
• Demonstrated ability to identify and drive revenue opportunities.
• Strong knowledge of community engagement and content strategies.
• Experience working with CRM tools, community platforms, dashboards, and analytics.
• Excellent written and verbal communication skills.
• Strong stakeholder management and relationship-building abilities.
• Strong leadership, creative thinking, and problem-solving skills.
• Experience managing and mentoring a team.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• High energy, self-motivated, and passionate about building impactful communities.

Job Title: Finance Head — Airlines

Experience 10+ years (6+ years in finance leadership)

Role Overview

The Finance Head for Airlines is a critical strategic finance leadership role responsible for managing the

complete financial operations of the airline business vertical within Etrav Tech Ltd. This position

oversees all aspects of airline ticketing financial management including payables to airlines and Global

Distribution System (GDS) partners, receivables from travel agents, full account reconciliation across

multiple revenue streams, GST and TDS compliance, and comprehensive monthly Profit & Loss

reporting. You will manage and mentor a finance team responsible for delivering accurate, timely

financial reporting and strategic insights that drive profitability and agent satisfaction across the airline

distribution network.

Key Responsibilities

• Develop and implement comprehensive financial strategies for the airline business vertical aligned

with company growth targets and profitability objectives.

• Negotiate payment terms with airline partners and GDS providers to optimize working capital and

improve margins while maintaining strong relationships.

• Work with the Managing Director to set financial targets, forecast airline business performance,

and identify strategic growth opportunities within the airline ticketing segment.

• Build and mentor a high-performing finance team capable of managing increasing transaction

volumes, implementing automation, and maintaining accuracy at scale.

Operational

• Manage complete payables processes including invoice receipt, verification, approval workflows,

and timely payment to airlines and GDS partners while maintaining compliance.

• Oversee receivables management — ensuring accurate invoicing to travel agents, follow-up on

outstanding payments, and minimizing Days Sales Outstanding while maintaining agent

relationships.

• Execute full account reconciliation including GST reconciliation, TDS reconciliation, agent

settlement statements, and airline commission verification on a monthly basis.

• Maintain internally audited monthly Profit & Loss statements for the airline business reflecting

accurate revenue, cost of goods sold, commissions, and operating expenses.

• Implement and monitor monthly financial close procedures ensuring accuracy and timeliness

across all transaction types and agent segments.

• Coordinate with travel agents and airline partners to resolve billing

growth trajectory and significant impact on company performance.

Minimum Experience

• 10+ years of experience in finance roles, with a minimum of 6 years in a leadership or supervisory

capacity managing finance teams.

• Minimum 5 years of experience in B2B travel industry finance, airline industry finance, or similar

high-volume transaction-based financial environments.

• Demonstrated experience managing full-cycle accounting including payables, receivables,

reconciliation, and financial reporting in the travel or airline sector.

Job Title: Head of DMC Operations – B2B Holidays

Department: Operations – DMC

Location: Mumbai

Reporting To: Director

About Eagle Crest Holidays

Eagle Crest Holidays is a leading B2B destination management specialist delivering

curated FIT and group travel solutions to travel partners. With a strong focus on service

reliability, supplier excellence, and seamless on-ground execution, we enable our

partners to scale their holiday business with confidence.

Role Overview

The Head of DMC Operations will lead and own the entire operations function across

destinations, ensuring scalable, efficient, and high-quality delivery of all B2B holiday

services. This role goes beyond execution — it requires strategic leadership in process

excellence, supplier ecosystem development, team building, and service innovation.

The incumbent will be responsible for driving operational efficiency, improving partner

experience, optimizing costs, and building a future-ready operations framework to

support business growth.

Key Responsibilities

1. Strategic Leadership & Operations Ownership

• Own end-to-end DMC operations across FIT, GIT, and series departures globally.

• Define and execute the operations strategy aligned with business growth targets.

• Build scalable systems and processes to support multi-destination expansion.

• Act as the central decision-maker for all operational escalations and risk

management.

2. Team Leadership & Capability Building

• Lead, structure, and scale the operations team across geographies and

destinations.

• Hire, mentor, and develop second-line leadership (team leads, assistant

managers).

• Drive a high-performance, accountability-driven culture with clear KPIs.

• Ensure continuous training on destinations, systems, and service excellence.

3. Service Excellence & Customer Experience

• Define service standards and ensure consistent delivery across all bookings.

• Own key B2B partner experience and satisfaction metrics (CSAT, repeat

business).

• Oversee handling of high-impact escalations and critical live tour issues.

• Build proactive service recovery frameworks to enhance partner trust.

4. Supplier Strategy & Ecosystem Management

• Develop and strengthen strategic relationships with global DMC partners, hotels,

transporters, and ground handlers.

• Collaborate with contracting/product teams to optimize rates, allocations, and

availability.

• Establish supplier performance frameworks, SLAs, and quality benchmarks.

• Drive cost optimization without compromising service quality.

5. Process Excellence, Automation & SOP Governance

• Design, implement, and continuously improve SOPs across the operations

lifecycle.

• Drive automation and digitization through CRM, B2B platforms, and workflow

tools.

• Reduce manual errors, improve turnaround times, and enhance operational

efficiency.

• Standardize operations across destinations for consistency and scalability.

6. Commercial & Financial Oversight

• Partner with finance and product teams on margins, cost controls, and

profitability.

• Oversee dispute resolution related to cancellations, refunds, and supplier

claims.

• Monitor operational costs, leakages, and inefficiencies.

• Contribute to pricing strategy through operational insights.

7. Cross-Functional Collaboration

• Work closely with B2B sales to improve conversion through operational

confidence.

• Align with product and contracting teams on destination readiness and supply

gaps.

• Support business expansion into new destinations with operational feasibility

inputs.

8. MIS, Analytics & Governance

• Drive data-led decision-making through detailed MIS and dashboards.

• Monitor KPIs such as TAT, booking accuracy, issue rates, cost per booking, and

partner satisfaction.

• Identify trends, risks, and improvement opportunities proactively.

• Present periodic reviews to leadership with actionable insights.

Skills & Competencies

• Strong leadership with strategic and execution balance

• Deep understanding of global DMC operations and supplier ecosystems

• Excellent problem-solving and crisis management ability

• Commercial acumen with cost and margin awareness

• High process orientation with a focus on scalability and automation

• Strong stakeholder management across internal and external teams

Qualifications & Experience

• Graduate in Tourism, Hospitality, or related field (MBA preferred)

• 8–15 years of experience in DMC / tour operations

• Minimum 3–5 years in a leadership role managing large operations teams

• Strong experience in B2B outbound/inbound operations with Indian travel agents

• Proven track record of scaling operations and improving service metrics

What Eagle Crest Holidays Offers

• Leadership ownership of a growing DMC business

• Opportunity to build and scale multi-destination operations

• High visibility role working closely with senior leadership

• Fast-track growth into regional or business leadership roles

We are looking for a GenAI Engineer (LLM Engineer) to build and scale LLM-powered SaaS applications with a secure, scalable, and high-performance architecture. In this role, you will be responsible for integrating Large Language Models (LLMs) into production applications, developing intelligent AI workflows, and building solutions that leverage Retrieval-Augmented Generation (RAG), Prompt Engineering, and Vector Databases.

As an AI Integration Engineer, you will work on integrating LLM APIs, designing and optimizing RAG pipelines, managing Vector Databases, and collaborating with product and engineering teams to deliver scalable AI-powered features. You will also ensure application security, monitor performance, optimize latency and cost, and build reliable AI solutions that enhance the overall SaaS platform.

Key Responsibilities

• Integrate LLM APIs to build intelligent automation, parsing, and conversational AI solutions.
• Design and develop Retrieval-Augmented Generation (RAG) Pipelines.
• Create and optimize Prompt Engineering workflows for AI applications.
• Build, manage, and optimize Vector Databases for efficient knowledge retrieval.
• Ensure data security, compliance, and high-performance AI architecture.
• Monitor and optimize AI model quality, latency, and operational cost.
• Collaborate with Product and Engineering teams to deliver scalable AI-powered SaaS features.

Experience Required

• 3+ years of backend development experience using Python, Go, or Node.js.
• Experience building LLM Applications using OpenAI, Claude, or Hugging Face.
• Hands-on experience with LangChain or LlamaIndex.
• Strong understanding of Retrieval-Augmented Generation (RAG).
• Experience with Vector Databases such as Pinecone, Weaviate, or pgvector.
• Experience working with Cloud Platforms (AWS, GCP, or Azure).
• Knowledge of APIs, Microservices, and Prompt Engineering.

Preferred

• Experience in FinTech or SaaS domain.
• Exposure to LLMOps and Model Fine-tuning.

Skills Required

Must Have

• Model Integration.
• Retrieval-Augmented Generation (RAG) Pipelines.
• Vector Database implementation and management.
• Security and Compliance best practices.
• AI Performance Monitoring and Optimization.

Preferred

• CI/CD for AI Applications.
• Observability for AI systems.

Education & Qualification

• B.Tech / BCA or Technical Certification.

Job Position - DGM / Head – Corporate Communications

Location: Bangalore – Head Office

Reporting To: Director

Experience: 15+ Years

Employment Type: Full-Time

Position Overview

We are looking for an experienced DGM / Head – Corporate Communications to lead the organization’s corporate communication, brand positioning, media relations, internal communications, digital presence, and reputation management strategy.

The role will be responsible for strengthening the company’s corporate identity and positioning it as a credible, innovative, and growth-oriented organization across the Telecom, Renewable Energy, BESS, Power, and Technology sectors.

The incumbent will work closely with the Board, senior leadership, business heads, HR, media, industry bodies, and external stakeholders to develop communication strategies that support business objectives and strengthen corporate reputation.

Key Responsibilities

1. Corporate Communication Strategy

• Develop and implement the overall corporate communications strategy aligned with business goals.
• Establish clear corporate messaging, communication guidelines, and positioning across businesses and subsidiaries.
• Lead communication for major business developments, strategic initiatives, projects, partnerships, achievements, and milestones.
• Advise senior leadership on communication strategy, messaging, and stakeholder perception.

2. Media & Public Relations

• Develop and execute proactive media engagement strategies.
• Lead press releases, media briefings, interviews, feature stories, leadership articles, and industry commentary.
• Act as an authorized spokesperson at relevant industry forums and media interactions.
• Identify opportunities for awards, industry recognition, speaking engagements, and thought leadership.

3. Brand & Corporate Reputation Management

• Own and strengthen the organization’s corporate brand identity and market positioning.
• Ensure consistency in corporate messaging, visual identity, tone, and communication standards.
• Develop brand-building campaigns highlighting innovation, technology, sustainability, and business achievements.
• Monitor corporate reputation and stakeholder perception and recommend corrective actions when required.

4. Internal Communications

• Develop a structured internal communication framework to improve employee awareness, engagement, and alignment.
• Partner with HR and senior leadership on organizational initiatives, policies, culture, leadership messages, and key announcements.

5. Digital & Social Media Strategy

• Develop and manage content calendars covering corporate news, projects, achievements, technology, people, ESG, leadership, and industry insights.
• Monitor digital engagement, brand sentiment, and audience response.
• Strengthen the organization’s digital presence as a credible industry brand.

6. Crisis & Reputation Communication

• Develop and maintain a comprehensive crisis communication framework.
• Provide strategic communication counsel during reputational, operational, regulatory, environmental, or stakeholder-related situations.
• Prepare holding statements, FAQs, media responses, and stakeholder communication.
• Ensure timely, consistent, and controlled communication during sensitive situations.

7. Leadership & Stakeholder Communications

• Develop communication materials for the Board and senior leadership, including speeches, presentations, articles, interviews, and executive communications.
• Support major corporate events, conferences, customer meets, leadership forums, and strategic announcements.

8. Corporate Events & Industry Engagement

• Lead communication strategy for corporate events, conferences, exhibitions, product/project launches, and stakeholder forums.
• Coordinate with external agencies, event partners, media organizations, and industry associations.
• Drive participation in relevant awards, rankings, certifications, and industry recognition programs.

9. Content & Communication Governance

• Oversee press releases, corporate presentations, newsletters, brochures, website content, leadership articles, speeches, videos, and other communication assets.
• Ensure all external communication is factually accurate, legally appropriate, brand-aligned, and consistent with organizational positioning.

10. Team & Agency Management

• Build and lead a high-performing corporate communications team.
• Develop capabilities across media relations, content, digital communication, internal communication, and brand management.
• Manage external PR, creative, digital, media, event, and communication agencies.
• Establish clear deliverables, governance, performance metrics, and cost controls for external partners.

Ideal Candidate Profile

• 15+ years of experience in Corporate Communications, Public Relations, Brand Management, Media Relations, Crisis Communication, or Strategic Communications.
• Bachelor’s/Master’s degree in Mass Communication, Journalism, Public Relations, Marketing, Communications, or a relevant discipline.
• Proven experience engaging with CXOs, senior leadership, media, government/regulatory stakeholders, industry bodies, and external stakeholders.
• Strong understanding of corporate branding and digital/social media platforms.
• Excellent written and verbal communication skills.
• Ability to simplify complex technical and business subjects into clear and compelling communication.
• Strong leadership, stakeholder management, strategic thinking, and crisis communication skills.
• Experience managing internal teams as well as external PR, creative, digital, media, and event agencies.
• Experience in Telecom, Renewable Energy, BESS, Power, Technology, Infrastructure, or related industries will be an advantage.

Job Tittle:- Plant Head - Li-ion Battery Pack Assembly 

Location: Bidadi, Bangalore, Karnataka

Experience: 15+ Years

Industry: Li-ion Battery / BESS / EV / Battery Manufacturing

About the Role

We are looking for an experienced Plant Head to lead the setup and operations of a 10 GWh Li-ion Battery Pack Assembly facility. The role will have end-to-end responsibility for plant setup, commissioning, production, quality, safety, supply chain, and people management.

Key Responsibilities

• Lead greenfield plant setup, commissioning, and production ramp-up.
• Manage large-scale Li-ion battery pack/BESS manufacturing operations.
• Drive productivity, yield, OEE, quality, cost, and delivery KPIs.
• Lead plant layout, equipment selection, automation, and manufacturing processes.
• Implement MES, automation, digital manufacturing, and traceability systems.
• Manage senior engineers, supervisors, technicians, and plant workforce.
• Ensure Li-ion battery safety, EHS, quality, and regulatory compliance.
• Coordinate with Engineering, SCM, Quality, EHS, Technology, and vendors.
• Manage critical components including cells, modules, BMS, enclosures, and raw materials.
• Build a culture of safety, operational excellence, continuous improvement, and accountability.

Candidate Profile

• 15+ years of experience in plant/manufacturing/operations leadership.
• Strong experience in Li-ion battery pack assembly, BESS, EV batteries, or related manufacturing.
• Proven experience in greenfield plant setup and commissioning.
• Experience handling large-scale manufacturing operations and teams.
• Strong knowledge of quality, EHS, automation, production planning, and supply chain.
• Excellent leadership, problem-solving, and stakeholder-management skills.