Operations Executive – Travel & Tours
Red Carpet Tours Pvt Ltd
Job Title: Operations Executive – Travel & Tours
Experience: 1-3 Years
Department: Operations
Industry: Travel & Tourism
Employment Type: Full-Time
Location: Delhi
Job Summary-
We are looking for an organised and responsible Operations Executive to manage day-to-day travel operations, bookings, vendor coordination, documentation, and on-ground arrangements for individual travellers, groups, corporate clients, and international trade fair delegations.
The candidate should be capable of coordinating multiple bookings simultaneously and ensuring that every service is confirmed accurately and delivered on time.
Key Responsibilities
Handle complete tour and travel operations from booking confirmation to trip completion.
Coordinate hotel bookings, transportation, sightseeing, meals, guides, and other travel services.
Coordinate with airlines, hotels, DMCs, transporters, restaurants, guides, and other vendors.
Prepare and maintain passenger lists, rooming lists, arrival/departure details, and operational sheets.
Coordinate with the Ticketing, Visa, Sales, Accounts, and Tour Manager teams.
Prepare final itineraries, vouchers, travel documents, and service confirmations.
Manage group departures, corporate tours, MICE movements, and international exhibition/trade fair delegations.
Ensure all bookings are reconfirmed before departure.
Monitor payment status and coordinate with Accounts for vendor payments.
Negotiate and follow up with vendors for rates, confirmations, and service requirements.
Handle last-minute changes, cancellations, amendments, and operational issues.
Maintain complete records of bookings, confirmations, invoices, and vendor communication.
Share timely updates with clients and internal teams.
Coordinate airport transfers, hotel check-ins, group movements, and other on-ground arrangements.
Provide operational support to Tour Managers during group departures.
Ensure services are delivered according to the committed itinerary and package inclusions.
Resolve traveller or vendor issues quickly during ongoing tours.
Prepare post-tour reports and maintain proper operational documentation.
Required Skills
Strong coordination and follow-up skills.
Good knowledge of domestic and international travel operations.
Excellent attention to detail.
Ability to handle multiple bookings and departures simultaneously.
Good communication and vendor-management skills.
Ability to work under pressure and meet strict deadlines.
Good knowledge of MS Excel, Word, email, and travel-related systems.
Strong problem-solving and decision-making ability.
Preferred Experience
1–3+ years of experience in Travel Operations / Tour Operations.
Experience with a travel agency, tour operator, DMC, or MICE company will be preferred.
Experience handling international group tours, corporate travel, MICE, or exhibition delegations will be an added advantage.
Posted: 2 weeks ago
Domestic Tour Operations Executive
Red Carpet Tours Pvt Ltd
Job Title – Domestic Tour Operations Executive
Department: Domestic Tour Operations
Experience: Minimum 1 Year
Industry: Travel & Tourism
Location : New Delhi
Job Description
We are looking for an enthusiastic and detail-oriented Domestic Tour Operations Executive with experience in Community Tours, Fixed Departure Group Tours, and Domestic Group Travel Operations.
The ideal candidate should have hands-on experience in coordinating group departures, managing vendors, handling travellers, and ensuring smooth execution of community-based travel experiences.
Key Responsibilities
Manage end-to-end operations of domestic community tours and group departures.
Plan and coordinate fixed departure tours, weekend getaways, and adventure trips.
Handle hotel bookings, transportation, sightseeing, and local activities.
Coordinate with trip captains, tour leaders, hotels, and local vendors.
Manage group logistics, room allocations, and traveller requirements.
Prepare itineraries, booking vouchers, and operational checklists.
Handle last-minute changes, on-trip emergencies, and customer concerns.
Ensure smooth coordination between sales, operations, and on-ground teams.
Negotiate vendor rates and maintain strong supplier relationships.
Monitor tour execution and collect post-trip feedback.
Requirements
Minimum 1 year of experience in domestic travel operations, preferably in community tours.
Experience handling fixed departures, group tours, backpacking trips, or adventure travel.
Good knowledge of domestic destinations such as Himachal Pradesh, Uttarakhand, Rajasthan, Kashmir, Ladakh, and other popular travel circuits.
Strong vendor coordination and group management skills.
Excellent communication, organizational, and problem-solving abilities.
Ability to handle multiple departures simultaneously.
Proficiency in MS Excel and basic travel documentation.
Preferred Candidates
Candidates with previous experience in community travel companies, backpacking tour operators, or fixed departure travel brands.
Experience coordinating trip captains and managing on-ground group operations.
Passionate travellers with strong destination knowledge and operational skills.
Posted: 1 day ago
Domestic Travel Sales Executive
Red Carpet Tours Pvt Ltd
Job Title – Domestic Travel Sales Executive
Department: Domestic Holiday Sales
Experience: Minimum 1 Year
Industry: Travel & Tourism
Location: New Delhi
Job Description
We are looking for an enthusiastic and target-driven Domestic Travel Sales Executive to join our team. The ideal candidate should have experience selling domestic holiday packages, excellent communication skills, and a strong customer-focused approach.
Key Responsibilities
Handle customer enquiries for domestic holiday packages.
Understand client requirements and recommend suitable travel packages.
Prepare itineraries, quotations, and customized holiday packages.
Convert leads into confirmed bookings through effective follow-ups.
Maintain strong customer relationships and achieve monthly sales targets.
Coordinate with the operations team for smooth booking execution.
Upsell holiday packages and additional travel services.
Requirements
Minimum 1 year of experience in domestic travel sales.
Good knowledge of popular Indian holiday destinations.
Strong communication, negotiation, and sales skills.
Experience in lead conversion and customer handling.
Basic knowledge of travel itineraries, hotel bookings, and quotations.
Preferred Candidates
Recent college graduates with at least 1 year of relevant sales experience will have an added advantage.
Energetic, ambitious candidates with a strong willingness to learn and grow.
Candidates with previous experience in a travel agency or tour company preferred
Posted: 1 day ago