Problem Solving Jobs in Aurangabad

Job Title: Technical Support Executive

Location: Aurangabad

Experience Required: 6months-2 Years

Employment Type: Full-Time

Job Overview:

We are a fast-growing organization specializing in IoT-based solutions for securing goods in transit. The company focuses on delivering innovative and technology-driven solutions across industries such as logistics, FMCG, and government sectors. With a strong emphasis on innovation, AI-driven platforms, and a performance-driven work culture, this role offers hands-on learning and growth opportunities.

Key Responsibilities:

·      Handle inbound and outbound calls via IVR in a timely and professional manner

·      Communicate with customers through calls, email, and WhatsApp

·      Identify customer needs, address complaints, and provide appropriate solutions

·      Escalate unresolved issues to relevant teams or management

·      Conduct follow-ups to ensure customer issues are resolved

·      Maintain accurate customer records in CRM systems

·      Prepare call logs and generate reports for management

Qualifications:

·      Engineering degree in a relevant field

Required Skills:

·      Excellent verbal, written, and phone communication skills

·      Basic computer proficiency and knowledge of reporting tools

·      Strong documentation and reporting skills

·      Understanding of electronics and technical troubleshooting

Additional Requirements:

·      Willingness to work in flexible shifts, including night shifts

Job Title: MIS Executive

Location: Aurangabad, Maharashtra, India

Job Type: Full-Time (6 Days Working)

Experience: 3–5 Years

Job Overview

We are looking for a detail-oriented MIS Executive to manage and maintain Management Information System (MIS) reports. The candidate will be responsible for ensuring data accuracy, preparing reports, creating dashboards, and providing insights that support business operations and decision-making.

Key Responsibilities

• Prepare and maintain daily, weekly, monthly, and ad-hoc MIS reports.
• Ensure data accuracy by validating and cross-checking information before report generation.
• Analyze data and highlight trends, discrepancies, and areas requiring improvement.
• Create and maintain interactive dashboards using Power BI and Tableau.
• Generate reports to support business operations and management decision-making.
• Coordinate with internal teams to collect and organize data.
• Maintain proper documentation and ensure timely report delivery.
• Support management with data analysis and operational insights.

Required Skills & Qualifications

• Bachelor's or Master's degree in a relevant field.
• 3–5 years of experience in MIS reporting or data analysis.
• Strong knowledge of MS Excel, Word, Outlook, and Google Sheets.
• Hands-on experience with Power BI and Tableau.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Good communication and organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Willingness to work after hours occasionally if required for urgent business needs.