We are seeking a dynamic and technically driven Sales And Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities , deliver technical presentations , and provide hands - on post-sales support . Your primary goal is to drive sales growth while ensuring maximum equipment uptime and customer satisfaction .

Key Responsibilities

Sales & Business Development

• Lead Generation :- Identify and develop new business opportunities across target industries
• Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
• Proposal Management :- Prepare techno - commercial proposals , cost estimates , and tender documents
• Account Management :- Maintain strong relationships with existing clients to generate repeat business and upsell opportunities

Service & Technical Support

• Installation & Commissioning :- Perform on-site installation , configuration , and calibration of equipment
• Maintenance & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
• Customer Training :- Educate client staff on proper equipment usage , safety procedures , and basic maintenance
• Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Qualifications & Requirements

• Education :- Bachelor's Degree or Diploma in Engineering ( Mechanical )
• Experience :- 1-2 years of proven experience in technical sales and field service
• Technical Skills :- Deep understanding of relevant product lines , ability to read schematics / technical drawings , and proficiency with digital tools like CRM software
• Soft Skills :- Excellent communication , negotiation , and problem - solving abilities
• Requirements :- Willingness to travel frequently to client sites within the assigned territory
• Immediate joiners would be preferred

Position: Yardi Functional Consultant

Location: Mumbai, India

Experience: 3–5 Years

Employment Type: Full-Time

Shift: Flexible to work in Global Shifts (US/EMEA/APAC)

About us

techsofya is a trusted partner in real estate technology solutions, helping organizations optimize operations through effective use of Yardi software and modern IT solutions. As a Great Place to Work Certified organization, we foster a collaborative, growth-oriented environment where innovation, ownership, and continuous learning thrive.

We are looking for passionate Yardi professionals who enjoy solving client challenges, delivering exceptional support, and working in a dynamic global environment.

Role Overview

As a Yardi Functional Consultant, you will serve as a trusted advisor to clients, providing functional support, troubleshooting, business process guidance, and solution recommendations across various Yardi modules. You will work closely with global clients, understand their business requirements, resolve issues, and help maximize the value of their Yardi investment.

Key Responsibilities

Client Support & Advisory

• Provide functional support to Yardi clients across Residential, Commercial, and Retail property management operations.
• Analyze client issues, troubleshoot problems, and provide timely resolutions.
• Act as the primary point of contact for assigned clients and maintain strong client relationships.
• Understand client business processes and recommend best practices within Yardi.

Helpdesk & Ticket Management

• Manage support tickets through helpdesk systems and ensure SLA compliance.
• Prioritize incidents, service requests, enhancements, and change requests.
• Perform root cause analysis and document resolutions.
• Escalate complex issues appropriately while maintaining ownership until closure.

Functional Consulting

• Gather and analyze business requirements from clients.
• Configure and support Yardi modules based on business needs.
• Conduct gap analysis and recommend process improvements.
• Assist clients with system optimization and adoption initiatives.

User Training & Documentation

• Conduct user training sessions and knowledge-sharing workshops.
• Prepare user guides, SOPs, process documents, and solution documentation.
• Support User Acceptance Testing (UAT) and deployment activities.

Collaboration

• Work closely with technical consultants, project managers, and client stakeholders.
• Coordinate with global teams to ensure seamless service delivery.
• Participate in continuous improvement and process automation initiatives.

Required Skills & Experience

Functional Expertise

• 3–5 years of experience working with Yardi applications.
• Strong understanding of:
• Residential Property Management
• Commercial Property Management
• Retail Property Management
• Experience supporting property management operations, leasing, tenant management, maintenance, and financial processes.

Support Experience

• Experience in client-facing support roles.
• Strong helpdesk/ticketing support experience.
• Ability to troubleshoot and resolve functional issues independently.
• Experience working within defined SLAs and support frameworks.

Communication Skills

• Excellent verbal and written English communication.
• Ability to interact confidently with international clients and senior stakeholders.
• Strong presentation and documentation skills.

Technical Awareness

• Understanding of Yardi Voyager workflows and configurations.
• Familiarity with SQL, reporting tools, Power BI, or Yardi Reporting is an advantage.
• Exposure to Yardi ancillary products is desirable.

Preferred Qualifications

• Experience with Yardi Voyager modules.
• Exposure to Yardi Elevate, VendorCafe, CommercialCafe, ResidentialCafe, Maintenance IQ, or related products.
• Understanding of real estate accounting and property management processes.
• Experience supporting clients in North America, EMEA, or APAC regions.

What We Are Looking For

✔ Client-first mindset

✔ Strong problem-solving skills

✔ Ownership and accountability

✔ Ability to work independently and collaboratively

✔ Adaptability to a fast-paced consulting environment

✔ Willingness to work in rotational/global shifts

Why Join Us?

• Work with leading global real estate organizations.
• Exposure to cutting-edge PropTech, AI, and Business Intelligence solutions.
• Accelerated learning and career growth opportunities.
• Collaborative and innovation-driven culture.
• Opportunity to become a trusted Yardi domain expert.

If you are passionate about Yardi, client success, and solving real-world business challenges, we'd love to hear from you.

Test Materialisation & Execution Engineer

Location: Bangalore (On-site/Hybrid)

Experience: 5–10 Years

About the Role

We are looking for a skilled Test Materialisation & Execution Engineer to design, build, and enhance testing infrastructure that enables reliable and efficient software validation. The role involves working on test frameworks, execution environments, automation systems, and developer tooling to improve software quality at scale.

The ideal candidate is a strong problem solver with hands-on experience in testing ecosystems, build systems, and scalable execution environments. You should be comfortable working with complex codebases and building solutions that help engineering teams ship reliable software faster.

Key Responsibilities

• Design and develop test execution frameworks and automation solutions.
• Build and maintain systems for test discovery, execution, reporting, and validation.
• Work with test runners, build systems, and development ecosystems to improve testing workflows.
• Develop scalable and reliable execution environments using sandboxed or containerized technologies.
• Integrate testing solutions with CI/CD pipelines and engineering workflows.
• Analyze test performance, reliability, and effectiveness to improve developer productivity.
• Work with engineering teams to identify and resolve flaky tests and improve test coverage.
• Build tools that enable safe execution of generated or untrusted code at scale.

Must Have Skills

• Hands-on experience with test frameworks and runners in at least one major programming ecosystem (Java, .NET, or similar).
• Strong understanding of build systems and software execution environments.
• Experience with sandboxed or containerized execution approaches.
• Strong programming skills in Python and/or TypeScript.
• Experience designing and implementing automation solutions.
• Ability to understand complex software systems and deliver production-ready solutions.

Good to Have

• Experience with CI/CD pipeline internals.
• Knowledge of code coverage tools and test analytics.
• Experience with flaky test detection and mitigation strategies.
• Exposure to test-impact analysis techniques.
• Experience safely executing untrusted, generated, or dynamically created code.
• Experience building developer tools or engineering productivity platforms.

What We Look For

• Strong ownership mindset and ability to deliver end-to-end solutions.
• Fast learner who can quickly understand unfamiliar codebases and technologies.
• Passion for improving developer productivity and software quality.
• Ability to solve complex technical challenges with minimal supervision.

Work Location

Bangalore – On-site / Hybrid

1. Assign translation tasks to the right translators based on language skills and project requirements.
2. Coordinate between clients and translators, resolve issues, and ensure smooth communication.
3. Track project timelines, follow up on deadlines, and ensure timely delivery.
4. Collaborate with internal teams to maintain workflow efficiency.
5. Review deliverables to ensure quality standards and accurate documentation.
6. Arrange document dispatch, source new translators, and maintain ISO compliance.
7. Ensure compliance with MEA, HRD, Embassy, and State authentication guidelines for attestation and apostille cases.
8. Provide timely case updates, maintain records, and prepare daily, weekly, and monthly reports.