We are seeking a dynamic and technically driven Sales And Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities , deliver technical presentations , and provide hands - on post-sales support . Your primary goal is to drive sales growth while ensuring maximum equipment uptime and customer satisfaction .

Key Responsibilities

Sales & Business Development

• Lead Generation :- Identify and develop new business opportunities across target industries
• Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
• Proposal Management :- Prepare techno - commercial proposals , cost estimates , and tender documents
• Account Management :- Maintain strong relationships with existing clients to generate repeat business and upsell opportunities

Service & Technical Support

• Installation & Commissioning :- Perform on-site installation , configuration , and calibration of equipment
• Maintenance & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
• Customer Training :- Educate client staff on proper equipment usage , safety procedures , and basic maintenance
• Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Qualifications & Requirements

• Education :- Bachelor's Degree or Diploma in Engineering ( Mechanical )
• Experience :- 1-2 years of proven experience in technical sales and field service
• Technical Skills :- Deep understanding of relevant product lines , ability to read schematics / technical drawings , and proficiency with digital tools like CRM software
• Soft Skills :- Excellent communication , negotiation , and problem - solving abilities
• Requirements :- Willingness to travel frequently to client sites within the assigned territory
• Immediate joiners would be preferred

Job Title: CUSTOMER CARE EXECUTIVE

Experience : 1-2 Years

Location: Noida

WHO WE’RE LOOKING FOR

Great products bring customers in. Great service brings them back. We're looking for someone who

understands that, and shows it in every conversation — patient, proactive, and genuinely invested

in getting it right. You listen closely, stay calm under pressure, and treat every customer interaction

as a chance to build trust. If you take pride in turning a frustrated customer into a loyal one, we'd

love to hear from you.

REQUIREMENTS

1–2 years of experience in customer service, retail, or e-commerce;

Fluent in Hindi and English — both spoken and written communication matter

Bachelor's degree (BSc / BA / BCom) or equivalent

Comfortable working on (email, spreadsheets, CRM/helpdesk software)

Strong listening skills and the ability to stay patient and composed

Calm, patient, and solution-focused, when conversations get tense

Quickly thinking on your feet and find practical solutions when needed

KEY RESPONSIBILITIES

• Handle customer queries across calls, chat, or email and resolve them fast

• Guide customers on products, orders, payments, and returns

• Coordinate with internal teams — ops, tech, logistics — to close issues end to end

• Keep the customer’s experience smooth, warm, and on-brand at every touchpoint

• Track recurring issues and flag patterns to the team, so problems get fixed at the root

GOOD TO HAVE

• Prior experience in beauty, skincare, or personal care retail

• Familiarity with e-commerce platforms or CRM tools

• Comfortable working with cross-functional teams in a fast-paced environment

JOIN US

• Move Fast — High-growth company, high-speed career growth.

• Not just a job — a global career in AI

• AI-led e-commerce company where innovation, creativity, and experimentation are encouraged.

Test Materialisation & Execution Engineer

Location: Bangalore (On-site/Hybrid)

Experience: 5–10 Years

About the Role

We are looking for a skilled Test Materialisation & Execution Engineer to design, build, and enhance testing infrastructure that enables reliable and efficient software validation. The role involves working on test frameworks, execution environments, automation systems, and developer tooling to improve software quality at scale.

The ideal candidate is a strong problem solver with hands-on experience in testing ecosystems, build systems, and scalable execution environments. You should be comfortable working with complex codebases and building solutions that help engineering teams ship reliable software faster.

Key Responsibilities

• Design and develop test execution frameworks and automation solutions.
• Build and maintain systems for test discovery, execution, reporting, and validation.
• Work with test runners, build systems, and development ecosystems to improve testing workflows.
• Develop scalable and reliable execution environments using sandboxed or containerized technologies.
• Integrate testing solutions with CI/CD pipelines and engineering workflows.
• Analyze test performance, reliability, and effectiveness to improve developer productivity.
• Work with engineering teams to identify and resolve flaky tests and improve test coverage.
• Build tools that enable safe execution of generated or untrusted code at scale.

Must Have Skills

• Hands-on experience with test frameworks and runners in at least one major programming ecosystem (Java, .NET, or similar).
• Strong understanding of build systems and software execution environments.
• Experience with sandboxed or containerized execution approaches.
• Strong programming skills in Python and/or TypeScript.
• Experience designing and implementing automation solutions.
• Ability to understand complex software systems and deliver production-ready solutions.

Good to Have

• Experience with CI/CD pipeline internals.
• Knowledge of code coverage tools and test analytics.
• Experience with flaky test detection and mitigation strategies.
• Exposure to test-impact analysis techniques.
• Experience safely executing untrusted, generated, or dynamically created code.
• Experience building developer tools or engineering productivity platforms.

What We Look For

• Strong ownership mindset and ability to deliver end-to-end solutions.
• Fast learner who can quickly understand unfamiliar codebases and technologies.
• Passion for improving developer productivity and software quality.
• Ability to solve complex technical challenges with minimal supervision.

Work Location

Bangalore – On-site / Hybrid

Job title : Paid Search Specialist

Location: Chennai (Work From Office)

Experience : 3-5 years

Work Shift: 2:00 PM – 12:00 AM IST

Work Mode: Work From Office only (Hybrid and Remote work arrangements are not available.)

About the Role

This role is ideal for candidates with strong expertise in Google Ads, supported by hands-on experience in Meta Ads. While Google Ads will be the primary area of evaluation, experience managing Meta Ads campaigns is a mandatory requirement. Candidates with proven success across both platforms will be preferred.

You will work directly with US and UK clients, managing performance campaigns, optimizing results, and delivering measurable business growth.

Key Responsibilities

• Plan, launch, manage, and optimize Google Ads campaigns across Search, Performance Max, Shopping, and other campaign types.
• Create and optimize Meta Ads campaigns focused on customer acquisition and revenue growth.
• Monitor campaign performance and optimize key metrics including ROAS, CPA, CTR, and conversion rate.
• Analyze campaign data and provide actionable recommendations to improve performance.
• Implement and monitor conversion tracking using Google Analytics 4 (GA4) and Google Tag Manager (GTM).
• Prepare performance reports and present campaign insights to clients.
• Independently manage multiple client accounts while maintaining excellent client communication.
• Stay updated with platform changes and identify opportunities to improve campaign performance.

What We're Looking For

• 3–5 years of Performance Marketing experience in a Digital Marketing Agency.
• Strong hands-on expertise in Google Ads.
• Hands-on experience managing Meta Ads campaigns.
• Experience managing B2C Paid Search campaigns.
• Experience working with US and/or UK clients is highly preferred.
• Strong understanding of campaign optimization, attribution, reporting, and performance metrics.
• Hands-on experience with Google Analytics 4 (GA4), Google Tag Manager (GTM), and conversion tracking.
• Excellent analytical, problem-solving, and communication skills.
• Experience independently managing multiple client accounts.

Preferred Skills

• Performance Max Campaigns
• Google Shopping Campaigns
• Enhanced Conversion Tracking
• Shopify
• Looker Studio
• Microsoft Ads (Bing)

Please Do Not Apply If

• Your experience is primarily in SEO, Organic Marketing, or Content Marketing.
• Your experience is predominantly in B2B marketing.
• You have worked primarily in an in-house marketing team.
• You have limited hands-on experience with Google Ads or Meta Ads.
• You do not have experience working in a digital marketing agency.

Experience Required: Minimum 8 Years

About the Role:

Key Responsibilities

• Design and manage organization-wide MIS reports, dashboards, and executive reports.
• Develop automated reporting solutions using Python, VBA Macros, Power Query, and Advanced Excel.
• Analyze large datasets and provide business insights to leadership.

Eligibility Criteria

• 5+ years of experience in Business Intelligence, MIS, Business Analytics, or Data Analytics.
• Strong analytical and logical thinking with the ability to understand business requirements and convert data into meaningful business insights.
• Experience in developing dashboards and management reports using any Business Intelligence tool (Power BI, Tableau, Zoho Analytics, etc.).

Apply Now:

https://zfrmz.com/pAKb2ynfomIsuNwRfRbV?utm_source=prolegion

Roles and Responsibilities

• Analyze business needs and translate them into actionable AI and automation opportunities across teams.
• Develop and document AI and automation strategies aligned with organizational goals, measurable outcomes, and operating constraints.
• Work with stakeholders to map end-to-end processes, identify bottlenecks, and define improvement targets.
• Support the evaluation of AI/ML use cases by assessing feasibility, expected value, data readiness, and integration impacts.
• Create clear requirements and success criteria for automation initiatives, including scope, dependencies, and delivery milestones.
• Partner with engineering, data, and operations teams to ensure solutions meet business workflows and compliance expectations.
• Contribute to solution design by documenting how models, automation logic, and business rules interact within current systems.
• Maintain and communicate project artifacts such as process maps, requirement documents, and stakeholder updates.
• Monitor progress and participate in iterative delivery by incorporating feedback and adjusting requirements as needed.
• Facilitate workshops and working sessions to gather inputs, resolve ambiguities, and drive consensus.

Required Qualifications

• Proven experience in business analysis within technology-driven environments, including automation or analytics initiatives.
• Strong understanding of AI and automation concepts, including how AI/ML systems function in real-world contexts.
• Demonstrated ability to map and document business processes (e.g., current state/future state) to support solution planning.
• Experience gathering requirements from multiple stakeholders and translating them into clear, testable deliverables.
• Ability to assess data and system readiness at a conceptual level (availability, quality considerations, integration points).
• Excellent communication skills with the ability to present complex ideas to both technical and non-technical audiences.
• Strong stakeholder management skills, including facilitation, negotiation, and expectation-setting.
• Comfort working in a remote environment with well-organized planning, documentation, and follow-through.
• Experience with project tracking, documentation, and structured problem-solving approaches.

Key Responsibilities

• Lead discovery and analysis activities for AI and automation initiatives, including process documentation and requirement definition.
• Define use case business requirements: objectives, user impact, operational workflow changes, and success metrics.
• Produce process maps and business workflow documentation to guide implementation and change management.
• Collaborate with technical teams to ensure requirements align with system capabilities, data constraints, and rollout plans.
• Support prioritization of initiatives by estimating value, effort, risk, and dependencies across stakeholders.
• Ensure that automation solutions are designed to fit into operational processes, including handoffs, exceptions, and governance.
• Document assumptions, open questions, and decision logs to maintain clarity throughout the delivery lifecycle.
• Validate outcomes by defining acceptance criteria, performance expectations, and measurement approaches.
• Continuously refine requirements based on stakeholder feedback, pilot results, and implementation learnings.

We are seeking an experienced MIS Executive to manage the organization's Management Information Systems (MIS), analyze business data, and generate actionable insights that support informed decision-making. This role is responsible for developing and maintaining MIS reports, ensuring data accuracy, automating reporting processes, and delivering meaningful business insights through data analysis and visualization.

As an MIS Executive, you will work with large datasets, collaborate with cross-functional teams to understand reporting requirements, create dashboards using Power BI or Tableau, and provide operational reports that improve business performance. The ideal candidate will have strong expertise in Advanced Microsoft Excel, Data Analysis, MIS Reporting, and Data Visualization, with a passion for process improvement and data-driven decision-making.

Key Responsibilities

• Develop and maintain MIS reports to track key business metrics and KPIs.
• Extract, clean, and analyze data from multiple sources to identify trends and generate actionable insights.
• Automate reporting processes to improve efficiency and reporting accuracy.
• Collaborate with cross-functional teams to understand business requirements and deliver customized reports.
• Develop and maintain daily, weekly, and monthly operational reports.
• Create and manage dashboards using Power BI, Tableau, or similar data visualization tools.
• Ensure data integrity, consistency, and accuracy across all reports.
• Identify opportunities for process improvement and recommend data-driven solutions.
• Prepare management presentations with meaningful business insights.
• Support ad-hoc reporting and analytical requests for various teams and stakeholders.

Experience Required

Must Have

• Minimum 3 years of experience as an MIS Executive.
• Proven experience in MIS Management, Data Analysis, and Reporting.
• Strong hands-on experience with Microsoft Excel.
• Strong analytical and problem-solving skills.

Preferred

• Experience working with large datasets.
• Exposure to Python or R for data manipulation.
• Hands-on experience with SQL, Power BI, or Tableau.

Skills Required

Must Have

• Proficiency in Advanced Microsoft Excel (MS Office 2024, Macros).
• Ability to present data clearly using data visualization techniques.
• Excellent attention to detail and ability to work under tight deadlines.

Preferred

• Understanding of Database Management Systems.
• Familiarity with Automation Tools for streamlining reporting processes.

Education & Qualification

• Graduate – Any Graduate