Information Systems Support Jobs in Vasant Kunj

Job Title: MIS Executive

Location: Aurangabad, Maharashtra, India

Job Type: Full-Time (6 Days Working)

Experience: 3–5 Years

Job Overview

We are looking for a detail-oriented MIS Executive to manage and maintain Management Information System (MIS) reports. The candidate will be responsible for ensuring data accuracy, preparing reports, creating dashboards, and providing insights that support business operations and decision-making.

Key Responsibilities

• Prepare and maintain daily, weekly, monthly, and ad-hoc MIS reports.
• Ensure data accuracy by validating and cross-checking information before report generation.
• Analyze data and highlight trends, discrepancies, and areas requiring improvement.
• Create and maintain interactive dashboards using Power BI and Tableau.
• Generate reports to support business operations and management decision-making.
• Coordinate with internal teams to collect and organize data.
• Maintain proper documentation and ensure timely report delivery.
• Support management with data analysis and operational insights.

Required Skills & Qualifications

• Bachelor's or Master's degree in a relevant field.
• 3–5 years of experience in MIS reporting or data analysis.
• Strong knowledge of MS Excel, Word, Outlook, and Google Sheets.
• Hands-on experience with Power BI and Tableau.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Good communication and organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Willingness to work after hours occasionally if required for urgent business needs.

We are seeking an experienced MIS Executive to manage the organization's Management Information Systems (MIS), analyze business data, and generate actionable insights that support informed decision-making. This role is responsible for developing and maintaining MIS reports, ensuring data accuracy, automating reporting processes, and delivering meaningful business insights through data analysis and visualization.

As an MIS Executive, you will work with large datasets, collaborate with cross-functional teams to understand reporting requirements, create dashboards using Power BI or Tableau, and provide operational reports that improve business performance. The ideal candidate will have strong expertise in Advanced Microsoft Excel, Data Analysis, MIS Reporting, and Data Visualization, with a passion for process improvement and data-driven decision-making.

Key Responsibilities

• Develop and maintain MIS reports to track key business metrics and KPIs.
• Extract, clean, and analyze data from multiple sources to identify trends and generate actionable insights.
• Automate reporting processes to improve efficiency and reporting accuracy.
• Collaborate with cross-functional teams to understand business requirements and deliver customized reports.
• Develop and maintain daily, weekly, and monthly operational reports.
• Create and manage dashboards using Power BI, Tableau, or similar data visualization tools.
• Ensure data integrity, consistency, and accuracy across all reports.
• Identify opportunities for process improvement and recommend data-driven solutions.
• Prepare management presentations with meaningful business insights.
• Support ad-hoc reporting and analytical requests for various teams and stakeholders.

Experience Required

Must Have

• Minimum 3 years of experience as an MIS Executive.
• Proven experience in MIS Management, Data Analysis, and Reporting.
• Strong hands-on experience with Microsoft Excel.
• Strong analytical and problem-solving skills.

Preferred

• Experience working with large datasets.
• Exposure to Python or R for data manipulation.
• Hands-on experience with SQL, Power BI, or Tableau.

Skills Required

Must Have

• Proficiency in Advanced Microsoft Excel (MS Office 2024, Macros).
• Ability to present data clearly using data visualization techniques.
• Excellent attention to detail and ability to work under tight deadlines.

Preferred

• Understanding of Database Management Systems.
• Familiarity with Automation Tools for streamlining reporting processes.

Education & Qualification

• Graduate – Any Graduate

Roles and Responsibilities

• Handle customer interactions with professionalism, patience, and empathy in a fast-paced onsite environment.
• Record, track, and update customer cases using CRM tools to ensure timely follow-ups.
• Collect and document feedback from customers to support continuous improvement of station experience.
• Coordinate with station staff and support functions to resolve operational gaps affecting customer satisfaction.
• Maintain compliance with company policies, data handling practices, and confidentiality requirements.

Key Responsibilities

• Answer customer queries and guide them to the right services, platforms, and available options.
• Log every interaction in the CRM, including issue type, customer details, timestamps, and next steps.
• Follow up on pending cases and ensure resolution milestones are documented and communicated.
• Identify recurring concerns and report patterns to relevant teams to improve service delivery.
• Support day-to-day station coordination by sharing accurate updates with internal stakeholders.
• Ensure customer interactions meet quality expectations, including clarity, accuracy, and respectful handling.
• Adhere to escalation procedures and provide timely status updates for high-impact customer issues.
• Maintain organized records and ensure customer data is handled responsibly according to policy.

Job Title: Technical Support Executive

Location: Aurangabad

Experience Required: 6months-2 Years

Employment Type: Full-Time

Job Overview:

We are a fast-growing organization specializing in IoT-based solutions for securing goods in transit. The company focuses on delivering innovative and technology-driven solutions across industries such as logistics, FMCG, and government sectors. With a strong emphasis on innovation, AI-driven platforms, and a performance-driven work culture, this role offers hands-on learning and growth opportunities.

Key Responsibilities:

·      Handle inbound and outbound calls via IVR in a timely and professional manner

·      Communicate with customers through calls, email, and WhatsApp

·      Identify customer needs, address complaints, and provide appropriate solutions

·      Escalate unresolved issues to relevant teams or management

·      Conduct follow-ups to ensure customer issues are resolved

·      Maintain accurate customer records in CRM systems

·      Prepare call logs and generate reports for management

Qualifications:

·      Engineering degree in a relevant field

Required Skills:

·      Excellent verbal, written, and phone communication skills

·      Basic computer proficiency and knowledge of reporting tools

·      Strong documentation and reporting skills

·      Understanding of electronics and technical troubleshooting

Additional Requirements:

·      Willingness to work in flexible shifts, including night shifts

Job Title: Customer Support Executive

Location: Gurgaon

Experience: 0–2 Years

Working Days: 5.5 day (Rotational Week-Off)

Job Summary:

We are looking for a Customer Support Executive to handle customer queries, resolve complaints, process requests, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, a customer-focused approach, and the ability to handle multiple customer interactions across different channels.

Key Responsibilities:

• Handle customer queries and provide timely resolutions.
• Respond to customer inquiries through calls, emails, chat, or other communication channels.
• Maintain a positive and professional attitude while interacting with customers.
• Understand customer requirements and provide accurate information.
• Resolve customer complaints and ensure customer satisfaction.
• Process customer requests, orders, forms, and applications.
• Maintain records of customer interactions, feedback, and complaints.
• Coordinate with internal teams for issue resolution.
• Follow customer service guidelines and company policies.
• Provide a high-quality customer experience.

Required Skills & Qualifications:

• Bachelor’s degree or equivalent qualification.
• 0–2 years of experience in customer support/customer service.
• Excellent verbal and written communication skills.
• Strong problem-solving and active listening skills.
• Ability to handle customer complaints calmly and professionally.
• Customer-focused attitude with good interpersonal skills.
• Basic knowledge of CRM tools and customer support processes.
• Ability to manage multiple tasks and prioritize work effectively.

We are looking for a Sales Support Specialist in a pharma company who supports the sales force by processing orders , managing field force documentation , preparing MIS sales reports , and tracking inventory . They act as a liaison between sales , manufacturing / supply chain , and customers to ensure smooth order execution .

Key Responsibilities :-

• Providing support to the sales team for proposal building
• Cold calling prospective clients to initiate sales opportunitier
• Handling the quotations proposal , and payments
• Handling customer queries as per the product information required , submitting quotations & follow ups
• Co-ordination with field engineers and customers

Skills & Software knowledge :-

• Freshers or Experienced both are welcome
• Good written and verbal communication skills
• Strong organizational skills with the ability to multi - task
• Good time management skills and the ability to prioritize work

Job Title :- Sales Support Specialist

Job Location :- Goregaon East

Job Type :- Full Time

Salary :- 15000 - 22000 Pm

Experience :- 1-2 years

Education :- B.Com , B.Pharm , B.Sc

Standards & Compliance Engineer – BESS / PCS / C&I Systems

Location: Bangalore

Experience: 4+ Years

Qualification: B.E./B.Tech in Electrical, Electronics, or Power Engineering

Key Responsibilities:

• Ensure compliance of BESS, PCS, and C&I products with IEC, UL, IEEE, BIS, and other international standards.
• Prepare compliance matrices, perform gap analysis, and ensure product design meets regulatory requirements.
• Coordinate with certification bodies and testing laboratories for product certifications.
• Plan, execute, and monitor product testing and validation activities.
• Review test reports, resolve non-conformities, and maintain compliance documentation.
• Collaborate with design, quality, vendors, and project teams to achieve timely approvals.
• Support customer compliance queries and technical discussions.

Required Technical Skills:

• Strong knowledge of electrical systems and battery technologies.
• Hands-on experience with certification processes and testing methodologies.
• Understanding of compliance documentation and regulatory approvals.

Standards Exposure:

• IEC 62619, IEC 63056, UL 1973, UL 9540/9540A
• IEC 62477, IEC 62109, IEEE 1547
• IEC 61439, IEC 60204, UN38.3, BIS

Desired Skills:

• Excellent communication and coordination skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a quality-focused approach.
• Ability to manage multiple projects and work independently.

This profile is ideal for candidates with experience in Battery Energy Storage Systems (BESS), Power Conversion Systems (PCS), renewable energy, electrical testing, certification, compliance, or power electronics.

We are looking for a Sales Support Co-Ordinator in a pharma company who supports the sales force by processing orders , managing field force documentation , preparing MIS sales reports , and tracking inventory . They act as a liaison between sales , manufacturing / supply chain , and customers to ensure smooth order execution .

Key Responsibilities :-

• Providing support to the sales team for proposal building
• Cold calling prospective clients to initiate sales opportunities
• Handling the quotations proposals , and payments
• Handling customer queries as per the product information required , submitting quotations & follow ups
• Co-ordination with field engineers and customers

Skills & Software knowledge :-

• Freshers or Experienced both are welcome
• Good written and verbal communication skills
• Strong organizational skills with the ability to prioritize work
• Sound knowledge of ERP software & excel

Job Title :- Sales Support Co-Ordinator

Location :- Goregaon

Job Type :- Full Time

Salary :- 15000 - 22000

Experience :- 1-2 years

Education :- B.Com , B.Pharm , B.Sc

Tax Support Expert is one who understand the Tax Filing of Direct and Indirect taxes and assist KDK Customers in their queries pertaining to Tax filing or software technical problem. Under this, customer’s issues could be related to the KDK applications used by him like Income tax, TDS, GST, or any other Tax compliance application.

Job Description

·        To support to the customers via remote access or over

·        To Listen and understand the queries and provide support and resolution to such

·        To be available and upgrade the knowledge of the KDK products to assist the

·        To update the information on Support application in rightful

To be flexible with 50+ customer calls during the day.

Call / Whatsapp: 7412077111

Email: recruit@kdksoftware.com