Job Title: MIS Executive

Location: Gurugram

Experience: 2–3 Years

Key Responsibilities:

• Prepare weekly and monthly MIS reports.
• Coordinate with PAN India branches to collect and consolidate data.
• Generate and maintain accurate management reports using Google Sheets.
• Provide support and maintenance for existing MIS systems.
• Develop and maintain MIS documentation for smooth operations.
• Recommend improvements to enhance reporting efficiency and consistency.
• Perform data analysis and prepare periodic reports for management.
• Develop MIS systems for customer management and internal communication.
• Provide analytical and reporting support to the management team.

Requirements:

• 2–3 years of experience in MIS reporting.
• Proven ability to independently prepare and manage MIS reports.
• Advanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, INDEX-MATCH, Power Query preferred).
• Hands-on experience with Google Sheets.
• Ability to write and run basic Google Apps Script and filter-based automation.
• Strong analytical, reporting, and problem-solving skills.

We are seeking an experienced MIS Executive to manage the organization's Management Information Systems (MIS), analyze business data, and generate actionable insights that support informed decision-making. This role is responsible for developing and maintaining MIS reports, ensuring data accuracy, automating reporting processes, and delivering meaningful business insights through data analysis and visualization.

As an MIS Executive, you will work with large datasets, collaborate with cross-functional teams to understand reporting requirements, create dashboards using Power BI or Tableau, and provide operational reports that improve business performance. The ideal candidate will have strong expertise in Advanced Microsoft Excel, Data Analysis, MIS Reporting, and Data Visualization, with a passion for process improvement and data-driven decision-making.

Key Responsibilities

• Develop and maintain MIS reports to track key business metrics and KPIs.
• Extract, clean, and analyze data from multiple sources to identify trends and generate actionable insights.
• Automate reporting processes to improve efficiency and reporting accuracy.
• Collaborate with cross-functional teams to understand business requirements and deliver customized reports.
• Develop and maintain daily, weekly, and monthly operational reports.
• Create and manage dashboards using Power BI, Tableau, or similar data visualization tools.
• Ensure data integrity, consistency, and accuracy across all reports.
• Identify opportunities for process improvement and recommend data-driven solutions.
• Prepare management presentations with meaningful business insights.
• Support ad-hoc reporting and analytical requests for various teams and stakeholders.

Experience Required

Must Have

• Minimum 3 years of experience as an MIS Executive.
• Proven experience in MIS Management, Data Analysis, and Reporting.
• Strong hands-on experience with Microsoft Excel.
• Strong analytical and problem-solving skills.

Preferred

• Experience working with large datasets.
• Exposure to Python or R for data manipulation.
• Hands-on experience with SQL, Power BI, or Tableau.

Skills Required

Must Have

• Proficiency in Advanced Microsoft Excel (MS Office 2024, Macros).
• Ability to present data clearly using data visualization techniques.
• Excellent attention to detail and ability to work under tight deadlines.

Preferred

• Understanding of Database Management Systems.
• Familiarity with Automation Tools for streamlining reporting processes.

Education & Qualification

• Graduate – Any Graduate

Experience Required: Minimum 8 Years

About the Role:

Key Responsibilities

• Design and manage organization-wide MIS reports, dashboards, and executive reports.
• Develop automated reporting solutions using Python, VBA Macros, Power Query, and Advanced Excel.
• Analyze large datasets and provide business insights to leadership.

Eligibility Criteria

• 5+ years of experience in Business Intelligence, MIS, Business Analytics, or Data Analytics.
• Strong analytical and logical thinking with the ability to understand business requirements and convert data into meaningful business insights.
• Experience in developing dashboards and management reports using any Business Intelligence tool (Power BI, Tableau, Zoho Analytics, etc.).

Apply Now:

https://zfrmz.com/pAKb2ynfomIsuNwRfRbV?utm_source=prolegion

Roles and Responsibilities

• Handle customer interactions with professionalism, patience, and empathy in a fast-paced onsite environment.
• Record, track, and update customer cases using CRM tools to ensure timely follow-ups.
• Collect and document feedback from customers to support continuous improvement of station experience.
• Coordinate with station staff and support functions to resolve operational gaps affecting customer satisfaction.
• Maintain compliance with company policies, data handling practices, and confidentiality requirements.

Key Responsibilities

• Answer customer queries and guide them to the right services, platforms, and available options.
• Log every interaction in the CRM, including issue type, customer details, timestamps, and next steps.
• Follow up on pending cases and ensure resolution milestones are documented and communicated.
• Identify recurring concerns and report patterns to relevant teams to improve service delivery.
• Support day-to-day station coordination by sharing accurate updates with internal stakeholders.
• Ensure customer interactions meet quality expectations, including clarity, accuracy, and respectful handling.
• Adhere to escalation procedures and provide timely status updates for high-impact customer issues.
• Maintain organized records and ensure customer data is handled responsibly according to policy.

Minimum 6 month of Experience required

✨ Role Overview:

Provide outbound sales support services for customers looking to book holiday packages with good communication skills.

🔹 Key Responsibilities:

Itinerary Planning: Creating day-by-day travel plans including sightseeing, meals & activities.

Booking & Reservations: Flights, hotels, transfers, and attraction/event tickets

Destination Expertise: Sharing local info, best times to visit, weather updates, and travel tips.

Handle client queries & design customized packages.

Payment handling as per policies & setting correct expectations.

👤 Candidate Profile:

Mix of Graduates/Undergraduates

Job Title: Hardware & Desktop Support Engineer

Department: Information Technology

Location: Surat, Gujarat

Employment Type: Full-Time

Experience: 1–3 Years

Job Summary

We are looking for a proactive Hardware & Desktop Support Engineer to provide technical support for desktops, laptops, printers, IP phones, and other end-user devices.

The ideal candidate should have strong troubleshooting skills and the ability to provide efficient L1/L2 technical support in a fast-paced enterprise environment.

Key Responsibilities

• Install, configure, and troubleshoot Windows 10/11 desktops and laptops.
• Provide L1/L2 technical support to end users.
• Diagnose and resolve hardware-related issues.
• Install and configure printers, scanners, and peripheral devices.
• Install and configure operating systems, drivers, and software applications.
• Configure and troubleshoot Microsoft Outlook and Microsoft Office.
• Perform basic Active Directory user management.
• Troubleshoot network connectivity, LAN, and Wi-Fi issues.
• Support IP phones and video conferencing systems.
• Perform hardware upgrades, preventive maintenance, and system health checks.
• Maintain IT asset inventory and technical documentation.
• Coordinate with vendors for warranty claims, repairs, and hardware replacements.
• Support antivirus, endpoint security, and patch management.
• Manage and resolve user tickets within defined SLA timelines.
• Provide remote technical support when required.

Required Skills

• Strong knowledge of Windows 10/11 installation and troubleshooting.
• Good knowledge of Microsoft Office and Outlook support.
• Basic understanding of Active Directory.
• Basic networking knowledge, including IP, DNS, and DHCP.
• Experience with printer and peripheral troubleshooting.
• Hardware assembly, diagnostics, and troubleshooting skills.
• Familiarity with remote support tools.
• Good communication and interpersonal skills.
• Strong customer service and problem-solving abilities.

Preferred Qualifications

• Diploma/Bachelor's Degree in IT, Computer Science, or a related field.
• CompTIA A+ certification is preferred.
• Microsoft certification will be an advantage.

Key Competencies

• Hardware & Desktop Troubleshooting
• Windows Administration
• L1/L2 Technical Support
• Active Directory
• Microsoft Office & Outlook
• Basic Networking
• Printer & Peripheral Support
• IT Asset Management
• Endpoint Security
• Vendor Coordination
• Ticket & SLA Management

Ideal Candidate

The ideal candidate should be technically strong, proactive, service-oriented, and capable of handling multiple user issues efficiently while maintaining a high level of professionalism in an enterprise environment.

Standards & Compliance Engineer – BESS / PCS / C&I Systems

Location: Bangalore

Experience: 4+ Years

Qualification: B.E./B.Tech in Electrical, Electronics, or Power Engineering

Key Responsibilities:

• Ensure compliance of BESS, PCS, and C&I products with IEC, UL, IEEE, BIS, and other international standards.
• Prepare compliance matrices, perform gap analysis, and ensure product design meets regulatory requirements.
• Coordinate with certification bodies and testing laboratories for product certifications.
• Plan, execute, and monitor product testing and validation activities.
• Review test reports, resolve non-conformities, and maintain compliance documentation.
• Collaborate with design, quality, vendors, and project teams to achieve timely approvals.
• Support customer compliance queries and technical discussions.

Required Technical Skills:

• Strong knowledge of electrical systems and battery technologies.
• Hands-on experience with certification processes and testing methodologies.
• Understanding of compliance documentation and regulatory approvals.

Standards Exposure:

• IEC 62619, IEC 63056, UL 1973, UL 9540/9540A
• IEC 62477, IEC 62109, IEEE 1547
• IEC 61439, IEC 60204, UN38.3, BIS

Desired Skills:

• Excellent communication and coordination skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a quality-focused approach.
• Ability to manage multiple projects and work independently.

This profile is ideal for candidates with experience in Battery Energy Storage Systems (BESS), Power Conversion Systems (PCS), renewable energy, electrical testing, certification, compliance, or power electronics.

Tax Support Expert is one who understand the Tax Filing of Direct and Indirect taxes and assist KDK Customers in their queries pertaining to Tax filing or software technical problem. Under this, customer’s issues could be related to the KDK applications used by him like Income tax, TDS, GST, or any other Tax compliance application.

Job Description

·        To support to the customers via remote access or over

·        To Listen and understand the queries and provide support and resolution to such

·        To be available and upgrade the knowledge of the KDK products to assist the

·        To update the information on Support application in rightful

To be flexible with 50+ customer calls during the day.

Email: recruit@kdksoftware.com