Role Overview

We are looking for a highly driven and detail-oriented Accounts & Finance professional with

5+ years of experience in bookkeeping, financial reporting, and business finance. The role

requires strong ownership of accounting processes along with analytical capabilities to support

profitability analysis, forecasting, and financial decision-making in a dynamic start-up

environment.

Key Responsibilities

1. Financial Reporting & MIS

● Prepare and present monthly MIS reports with key financial indicators (revenue, costs,

margins, variance analysis).

● Analyze financial performance and provide actionable insights to management.

● Track budget vs actuals and highlight deviations.

2. Forecasting & Business Analysis

● Prepare revenue and cost forecasts based on ongoing and upcoming projects.

● Conduct project profitability and business segment profitability analysis.

● Support management in financial planning and decision-making.

3. Accounting & Bookkeeping

● Manage end-to-end bookkeeping activities including journal entries, ledgers, and

reconciliations.

● Ensure strong control over Accounts Receivable (AR) and Accounts Payable (AP)

processes.

● Perform periodic reconciliations (bank, vendor, customer) and resolve discrepancies.

4. Billing & Working Capital Management

● Oversee client billing cycles and ensure accuracy in invoicing.

● Monitor receivables and drive timely collections.

● Manage vendor payments and optimize working capital.

5. Compliance & Taxation

● Ensure timely and accurate GST and TDS compliances including returns and

reconciliations.

● Maintain proper documentation for statutory requirements.

6. Process Improvement & Cost Control

● Identify gaps in existing financial processes and implement efficient business controls.

● Drive initiatives for cost optimization and revenue leakage prevention.

● Strengthen internal controls and standard operating procedures (SOPs).

7. Audit & Stakeholder Management

● Assist in statutory audits and tax audits, ensuring timely closure.

● Liaise with internal teams (sales, operations) and external stakeholders (auditors,

consultants, vendors).

● Provide financial data and insights as required by management.

Required Qualifications

● Bachelor’s degree in Commerce / Finance (B.Com); CA Inter / CMA Inter preferred.

● 3–4 years of relevant Agency experience in accounting, MIS, and financial reporting.

● Strong knowledge of Indian taxation (GST & TDS).

● Proficiency in MS Excel (advanced level preferred).

● Experience with accounting tools like Tally / Zoho Books (preferred)

Key Skills & Competencies

● Strong analytical and problem-solving skills.

● High attention to detail and ownership mindset.

● Ability to work in a fast-paced, evolving start-up environment.

● Good communication and stakeholder management skills.

● Process-driven with a focus on efficiency and control.

Job Title: Operations & Customer Experience Manager

Location: Gurugram

Job Type: Full-time

Role Overview

We are looking for a highly organized and data-driven Operations & Customer Experience Manager to oversee last-mile logistics and customer support operations. The ideal candidate will ensure seamless delivery and pickup processes, resolve customer escalations, improve operational efficiency, and collaborate with cross-functional teams to deliver an exceptional customer experience.

Key Responsibilities

• Monitor daily operations, including dispatch, deliveries, and pickups.
• Manage customer complaints (FIRs) and ensure timely resolution.
• Track operational metrics and analyze reports to identify process improvements.
• Handle high-priority customer escalations and consumer complaints.
• Lead and coach the customer support team, ensuring productivity and service quality.
• Coordinate with Warehouse, Tech, Finance, and Marketing teams to resolve operational issues.
• Maintain operational discipline by monitoring attendance, reporting, and performance.
• Drive process improvements to reduce recurring issues and enhance customer satisfaction.

Required Skills & Qualifications

• 4–8 years of experience in Operations, Customer Experience, or Logistics.
• Strong analytical and reporting skills.
• Experience handling customer escalations and service recovery.
• Excellent cross-functional coordination and leadership abilities.
• Strong problem-solving and decision-making skills.
• Proficiency in Excel and CRM/Operations management tools.
• Excellent communication and stakeholder management skills.

We are seeking a dynamic and technically driven Sales And Service Engineer to manage the complete customer lifecycle . You will identify new business opportunities , deliver technical presentations , and provide hands - on post-sales support . Your primary goal is to drive sales growth while ensuring maximum equipment uptime and customer satisfaction .

Key Responsibilities

Sales & Business Development

• Lead Generation :- Identify and develop new business opportunities across target industries
• Technical Presentations :- Deliver product demonstrations and explain complex technical concepts to prospective clients
• Proposal Management :- Prepare techno - commercial proposals , cost estimates , and tender documents
• Account Management :- Maintain strong relationships with existing clients to generate repeat business and upsell opportunities

Service & Technical Support

• Installation & Commissioning :- Perform on-site installation , configuration , and calibration of equipment
• Maintenance & Troubleshooting :- Conduct scheduled preventive maintenance and diagnose / resolve equipment faults or breakdowns
• Customer Training :- Educate client staff on proper equipment usage , safety procedures , and basic maintenance
• Feedback Loop :- Relay technical issues and customer feedback to the product development or engineering teams

Qualifications & Requirements

• Education :- Bachelor's Degree or Diploma in Engineering ( Mechanical )
• Experience :- 1-2 years of proven experience in technical sales and field service
• Technical Skills :- Deep understanding of relevant product lines , ability to read schematics / technical drawings , and proficiency with digital tools like CRM software
• Soft Skills :- Excellent communication , negotiation , and problem - solving abilities
• Requirements :- Willingness to travel frequently to client sites within the assigned territory
• Immediate joiners would be preferred

Test Materialisation & Execution Engineer

Location: Bangalore (On-site/Hybrid)

Experience: 5–10 Years

About the Role

We are looking for a skilled Test Materialisation & Execution Engineer to design, build, and enhance testing infrastructure that enables reliable and efficient software validation. The role involves working on test frameworks, execution environments, automation systems, and developer tooling to improve software quality at scale.

The ideal candidate is a strong problem solver with hands-on experience in testing ecosystems, build systems, and scalable execution environments. You should be comfortable working with complex codebases and building solutions that help engineering teams ship reliable software faster.

Key Responsibilities

• Design and develop test execution frameworks and automation solutions.
• Build and maintain systems for test discovery, execution, reporting, and validation.
• Work with test runners, build systems, and development ecosystems to improve testing workflows.
• Develop scalable and reliable execution environments using sandboxed or containerized technologies.
• Integrate testing solutions with CI/CD pipelines and engineering workflows.
• Analyze test performance, reliability, and effectiveness to improve developer productivity.
• Work with engineering teams to identify and resolve flaky tests and improve test coverage.
• Build tools that enable safe execution of generated or untrusted code at scale.

Must Have Skills

• Hands-on experience with test frameworks and runners in at least one major programming ecosystem (Java, .NET, or similar).
• Strong understanding of build systems and software execution environments.
• Experience with sandboxed or containerized execution approaches.
• Strong programming skills in Python and/or TypeScript.
• Experience designing and implementing automation solutions.
• Ability to understand complex software systems and deliver production-ready solutions.

Good to Have

• Experience with CI/CD pipeline internals.
• Knowledge of code coverage tools and test analytics.
• Experience with flaky test detection and mitigation strategies.
• Exposure to test-impact analysis techniques.
• Experience safely executing untrusted, generated, or dynamically created code.
• Experience building developer tools or engineering productivity platforms.

What We Look For

• Strong ownership mindset and ability to deliver end-to-end solutions.
• Fast learner who can quickly understand unfamiliar codebases and technologies.
• Passion for improving developer productivity and software quality.
• Ability to solve complex technical challenges with minimal supervision.

Work Location

Bangalore – On-site / Hybrid