Executive Consultation Pec Jobs in Thane

1. Communicate effectively with clients via phone and email to understand their requirements.
2. Provide expert consultation on attestation, apostille, and translation services, including process guidance and documentation support.
3. Offer step-by-step assistance throughout the service lifecycle to ensure clarity and transparency.
4. Follow up proactively on inquiries and work to convert leads into confirmed business.
5. Coordinate the pickup and secure handling of client documents to ensure timely delivery.
6. Maintain service quality, accuracy, and consistency in all client interactions.
7. Address client queries promptly and collaborate with internal teams for smooth service execution.
8. Achieve monthly revenue targets.

1. Handle the complete lifecycle of attestation and apostille cases, including document verification, scrutiny, and submission.
2. Ensure compliance with MEA, HRD, Embassy, and state authentication guidelines, while following SOPs and turnaround timelines.
3. Coordinate smoothly with clients, vendors, and external authorities, including MEA, State HRD/Home Departments, and notary offices.
4. Provide timely case updates to clients and handle escalations related to delays or documentation issues.
5. Maintain accurate records of all processed cases and ensure zero-error documentation and data confidentiality.
6. Prepare daily, weekly, and monthly case tracking reports, monitor TAT, identify delay patterns, and suggest process improvements.
7. Lead and manage the team effectively, ensuring productivity, timely task completion, and achievement of business targets.

1. Handle all incoming and outgoing calls in a prompt, polite, and professional manner.
2. Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.
3. Ensure all landline numbers are functional and report any issues to the Admin Department without delay.
4. Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.
5. Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.
6. Keep the reception area clean, organized, and presentable at all times.
7. Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.
8. Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.

1. Consult with clients over the phone regarding visa-related services and requirements.
2. Resolve client queries and concerns through phone calls and email communication.
3. Provide end-to-end assistance to clients throughout the visa application process.
4. Attend to all client calls, emails, and inquiries in a timely and professional manner.
5. Follow up with clients to ensure all required documents are submitted accurately and on time.
6. Update clients on the status of their visa applications and provide necessary guidance.
7. Maintain accurate records of client interactions and application progress.
8. Deliver excellent customer service and ensure client satisfaction.

Requirements

1. Good communication skills in English, Hindi, and/or Marathi.
2. Strong customer service and client-handling skills.
3. Basic computer knowledge and proficiency in MS Office.
4. Ability to manage emails, documentation, and appointments efficiently.
5. Strong attention to detail and organizational skills.
6. Prior experience in visa processing, customer support, or a similar role is preferred but not mandatory.

1. Generate new clients and develop business opportunities for insurance products.
2. Promote and sell various insurance policies, including Motor Insurance, Health Insurance, and Travel Insurance.
3. Understand customer requirements and recommend suitable insurance solutions.
4. Build and maintain strong relationships with clients to ensure long-term business growth.
5. Learn and stay updated on insurance products, policy features, and industry regulations.
6. Handle the complete sales process, from lead generation to policy issuance.
7. Provide excellent customer service and assist clients with insurance-related queries.
8. Achieve assigned sales targets and contribute to business development efforts

Requirements

1. Good communication and interpersonal skills.
2. Willingness to learn about insurance products and sales processes.
3. Basic computer and email communication skills.
4. Prior sales or insurance experience is an advantage, but freshers can also apply.

1. Review and validate visa applications and supporting documents as per country-specific checklists and embassy guidelines.
2. Ensure completeness, accuracy, and compliance of documents prior to submission.
3. Coordinate with consulting and operations teams to resolve discrepancies, obtain missing documents, and clarify requirements.
4. Prepare and organize visa files for submission to embassies, consulates, or visa application centers.
5. Liaise with embassies, consulates, and visa service providers for submissions, queries, and follow-ups.
6. Track visa applications post-submission and provide timely status updates to internal teams.
7. Ensure passports and documents are received and returned to clients safely and within defined timelines along with acknowledgement.
8. Maintain accurate records, trackers, and MIS reports related to visa submissions.
9. Ensure adherence to company processes, service quality standards, and confidentiality policies.
10. Pick up and drop of documents, passports.
11. Any other work assigned by the organization on a day to day basis.

1. Identify and acquire new corporate clients.
2. Generate new business opportunities through cold calling, emails, and other digital platforms.
3. Build and maintain strong relationships with prospective clients.
4. Present company products/services and explain their benefits to potential customers.
5. Follow up on leads and convert prospects into clients.
6. Achieve assigned sales and business development targets.
7. Maintain accurate records of client interactions and sales activities.

Requirements

1. Good communication and negotiation skills.
2. Basic knowledge of MS Office and email communication.
3. Prior experience in Sales or Business Development is preferred.
4. Freshers are welcome to apply.

1. Identify and generate potential corporate leads through various online and offline channels.
2. Research target companies and key decision-makers to create qualified prospect lists.
3. Reach out to prospective clients through calls, emails, LinkedIn, and other communication channels.
4. Schedule meetings and appointments for the sales team with potential clients.
5. Follow up with prospects to nurture relationships and convert leads into business opportunities.
6. Work closely with the sales and marketing teams to achieve lead generation targets.
7. Track and report lead generation activities, conversions, and performance metrics.
8. Build and maintain a strong pipeline of prospective corporate clients.
9. Ensure timely and professional communication with all prospects and clients.

Requirements

1. Excellent communication and interpersonal skills.
2. Strong negotiation and relationship-building abilities.
3. Ability to work in a target-driven environment.
4. Strong research and lead qualification skills.
5. Prior experience in lead generation, telecalling, or business development is preferred.

1. Contact existing clients and customers to promote airline ticketing services and travel solutions.
2. Conduct regular follow-up calls and email communications to generate bookings and maintain customer engagement.
3. Understand customers' travel requirements, preferences, budgets, and schedules to provide suitable travel options.
4. Prepare and present accurate airfare quotations, flight itineraries, and travel recommendations.
5. Explain fare rules, baggage policies, visa requirements, and other travel-related information to customers.
6. Achieve assigned sales targets and contribute to overall revenue growth.
7. Build and maintain strong client relationships to encourage repeat business and customer loyalty.
8. Resolve customer queries and booking-related issues promptly and professionally.
9. Stay updated on airline promotions, special fares, and industry trends to provide competitive travel solutions.
10. Coordinate with airlines and internal teams to ensure smooth booking and ticketing operations.