Customer Service. Jobs in Thane

Job Title: Assistant Direct Sales Manager (FOS)

Function: Direct Sales

Location: Thane

Experience: 1–5 Years (Field Sales/Insurance/BFSI preferred)

Qualification: Minimum Graduate

Age Criteria: Up to 30 Years

Job Summary:

We are looking for a dynamic Assistant Direct Sales Manager to generate new business through self-sourcing, references, and company-provided leads. The candidate will be responsible for selling insurance policies, achieving sales targets, building strong customer relationships, and ensuring a smooth sales process through field visits.

Key Responsibilities:

• Generate leads through self-sourcing, referrals, and field activities.
• Convert leads into successful policy sales to achieve monthly targets.
• Conduct customer meetings to understand requirements and recommend suitable insurance products.
• Maintain and update lead trackers, sales trackers, and customer records.
• Use digital sales tools and applications for policy sales and customer servicing.
• Build strong relationships with customers through regular follow-ups.
• Create awareness about insurance products and provide need-based solutions.
• Ensure compliance with company policies and regulatory guidelines.

Eligibility:

• Minimum Graduation is mandatory.
• Age should be 30 years or below.
• Local candidate with a strong social network.
• Willingness to work in field sales and travel extensively.
• Good communication and interpersonal skills.

Preferred Skills:

• Field Sales experience.
• Lead Generation & Customer Acquisition.
• Relationship Management.
• Sales Negotiation & Closing.
• Customer Service.
• Basic knowledge of insurance products (preferred).

Job Tittle: Warehouse Operation Executive

Industry: Furniture & Appliance Rental / E-commerce

Experience: 2-4 Years

Salary: As per company standards

Job Summary

We are looking for a proactive and customer-focused Warehouse Operations Executive to manage warehouse operations, customer coordination, deliveries, pickups, and recovery-related activities. The ideal candidate should possess good communication skills, basic Excel knowledge, and the ability to coordinate effectively with internal teams while ensuring smooth day-to-day operations.

Key Responsibilities

• Handle customer queries through inbound and outbound calls, emails, and follow-ups.
• Coordinate delivery, pickup, recovery, and default-related operational activities.
• Maintain operational MIS, records, and reports using MS Excel.
• Coordinate with Operations, Finance, and other internal teams to ensure seamless execution.
• Draft and manage operational email communications and templates.
• Ensure timely follow-up with customers and internal stakeholders.
• Support warehouse operations and maintain accurate documentation.
• Update data, track operational activities, and ensure process compliance.

Requirements

• Graduate in any discipline.
• 2-4 years of experience in Operations, Customer Support, Warehouse Coordination, Backend Operations, or a similar role.
• Good verbal and written communication skills.
• Basic knowledge of MS Excel and data entry.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment.
• Comfortable working from warehouse locations.
• Flexible to work rotational shifts and weekends.

Working Schedule

• 9-hour shift
• Saturday and Sunday working (weekly off on weekdays)