Customer Relationship Management Crm Jobs in Ahmedabad

Job Title: Telecalling Executive – Travel Sales

Location: Ahmedabad, Gujarat

Experience Required: 1–3 Years

Job Summary

We are seeking a dynamic and customer-focused Telecalling Executive to join our travel sales team in Ahmedabad. The ideal candidate will be responsible for engaging with prospective and existing customers, promoting travel packages, generating sales, and maintaining strong customer relationships. The role requires excellent communication skills, a sales-oriented mindset, and a passion for the travel industry.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote travel products and services.
• Sell holiday packages, trade fair tours, group tours, and customized travel solutions.
• Understand customer travel requirements and recommend suitable packages based on their needs and budget.
• Follow up on leads generated through digital marketing campaigns, website inquiries, social media, and referrals.
• Achieve monthly sales and conversion targets set by the organization.
• Handle customer inquiries and provide accurate information regarding destinations, itineraries, pricing, and travel services.
• Coordinate with the Operations Team for booking confirmations, documentation, and customer support.
• Maintain accurate records of customer interactions, follow-ups, and sales activities in Excel and company databases.
• Build long-term relationships with customers to generate repeat business and referrals.
• Prepare daily call reports, sales updates, and activity trackers for management review.
• Stay updated on travel trends, destinations, and promotional offers.

Required Skills & Qualifications

• Graduate in any discipline.
• 1–3 years of experience in telecalling, telesales, inside sales, or travel sales.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion, negotiation, and customer handling abilities.
• Basic knowledge of domestic and international travel products is preferred.
• Proficiency in MS Excel and basic computer applications.
• Ability to work in a target-driven environment.
• Strong follow-up and relationship management skills.

Preferred Candidate Profile

• Experience in travel agencies, tour operators, or travel-related sales.
• Fluency in Hindi and English; knowledge of Gujarati will be an added advantage.
• Positive attitude, self-motivated, and customer-centric approach.

Job Title: Field Sales Executive

Location: Ahmedabad, Gujarat (Extensive Travel Across Gujarat & Rajasthan)

Head Office: Hubli, Karnataka

Experience: 2+ Years

Employment Type: Full-Time

Joining Preference: Immediate Joiners Preferred

About the Role

We are looking for dynamic and result-oriented Field Sales Executives to join our growing team. The role involves extensive travel across Gujarat and Rajasthan to generate business opportunities, build strong client relationships, demonstrate software solutions, and support on-ground implementation activities.

The ideal candidate should have strong communication and sales skills, be comfortable with field travel, and possess the ability to engage with clients, understand their requirements, and drive business growth.

Key Responsibilities

• Generate leads and identify new business opportunities.
• Visit prospective and existing clients across assigned territories.
• Conduct product demonstrations and presentations.
• Explain software applications and solutions to clients and end users.
• Build and maintain strong client relationships.
• Coordinate with clients regarding implementation and support requirements.
• Follow up on inquiries, proposals, and sales opportunities.
• Maintain daily visit reports and sales activity records.
• Support the implementation team during client onboarding.
• Achieve monthly and quarterly sales targets.

Required Skills & Qualifications

• Minimum 2 years of experience in Field Sales, B2B Sales, Territory Sales, Business Development, or Client Acquisition.
• Strong communication, negotiation, and presentation skills.
• Willingness to travel extensively across Gujarat and Rajasthan.
• Ability to build and maintain client relationships.
• Good problem-solving and coordination skills.
• Basic computer proficiency and reporting skills.

Preferred Qualifications

• Experience in software sales, SaaS sales, IT product sales, ERP sales, or technology solutions.
• Prior experience in client demonstrations and product presentations.
• Familiarity with CRM tools and sales reporting.
• Experience handling corporate or institutional clients.

Candidate Profile

• Self-motivated and target-driven.
• Excellent interpersonal skills.
• Comfortable with frequent field visits.
• Strong customer-focused approach.
• Immediate joiners preferred.
• Must be willing to travel regularly as per business requirements.

E-Commerce Executive – Flipkart & Firstcry

Location: Kathwada, Ahmedabad (On-Site)

Experience: 2+ Years

Salary: ₹20,000 – ₹30,000 per month

Job Summary

We are looking for a proactive and results-driven E-Commerce Executive – Flipkart & Firstcry with hands-on experience in managing marketplace operations. The ideal candidate should have expertise in Flipkart Seller Hub and preferably Firstcry Seller Panel, with the ability to independently manage product listings, inventory, advertising campaigns, order fulfilment, and platform performance.

Key Responsibilities

• Manage product listings, catalogues, and inventory on Flipkart Seller Hub and Firstcry Seller Panel.
• Create, update, and optimize product catalogues, including images, descriptions, specifications, and attributes.
• Handle returns, cancellations, seller support tickets, disputes, and customer escalations.
• Create, monitor, and optimize Flipkart Ads and Firstcry promotional campaigns.
• Track seller scorecards, ratings, compliance metrics, and account performance daily.
• Coordinate with the warehouse team for order processing, dispatch, and return management.
• Plan and execute promotional campaigns such as Big Billion Days (BBD), Big Shopping Days, and Firstcry sale events.
• Analyze weekly sales performance, marketplace trends, and provide actionable insights to improve sales.
• Manage Flipkart Smart Fulfilment (FSF) inventory and ensure stock availability where applicable.

Required Skills & Qualifications

• Minimum 2 years of hands-on experience with Flipkart Seller Hub.
• Experience managing listings, advertising campaigns, and seller accounts on Flipkart.
• Knowledge of Firstcry Seller Panel is a strong advantage.
• Strong understanding of catalogue management, category guidelines, and marketplace operations.
• Ability to independently resolve returns, tickets, disputes, and seller support issues.
• Good analytical skills with proficiency in Microsoft Excel or Google Sheets.
• Self-motivated, detail-oriented, and capable of managing multiple tasks with minimal supervision.

Preferred Skills

• Experience managing both Flipkart and Firstcry marketplaces simultaneously.
• Knowledge of Myntra, Ajio, or Blinkit Seller Panels.
• Experience working with Flipkart Assured or Flipkart Smart Fulfilment (FSF) programs.