CSR Executive
BTW Financial Services & IMF PVT LTD
- Handle all incoming and outgoing calls in a prompt, polite, and professional manner.
- Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.
- Ensure all landline numbers are functional and report any issues to the Admin Department without delay.
- Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.
- Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.
- Keep the reception area clean, organized, and presentable at all times.
- Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.
- Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.
Posted: 3 weeks ago
Visa Executive
BTW Financial Services & IMF PVT LTD
- Consult with clients over the phone regarding visa-related services and requirements.
- Resolve client queries and concerns through phone calls and email communication.
- Provide end-to-end assistance to clients throughout the visa application process.
- Attend to all client calls, emails, and inquiries in a timely and professional manner.
- Follow up with clients to ensure all required documents are submitted accurately and on time.
- Update clients on the status of their visa applications and provide necessary guidance.
- Maintain accurate records of client interactions and application progress.
- Deliver excellent customer service and ensure client satisfaction.
Requirements
- Good communication skills in English, Hindi, and/or Marathi.
- Strong customer service and client-handling skills.
- Basic computer knowledge and proficiency in MS Office.
- Ability to manage emails, documentation, and appointments efficiently.
- Strong attention to detail and organizational skills.
- Prior experience in visa processing, customer support, or a similar role is preferred but not mandatory.
Posted: 3 weeks ago
Business Development Executive
BTW Financial Services & IMF PVT LTD
- Identify and acquire new corporate clients.
- Generate new business opportunities through cold calling, emails, and other digital platforms.
- Build and maintain strong relationships with prospective clients.
- Present company products/services and explain their benefits to potential customers.
- Follow up on leads and convert prospects into clients.
- Achieve assigned sales and business development targets.
- Maintain accurate records of client interactions and sales activities.
Requirements
- Good communication and negotiation skills.
- Basic knowledge of MS Office and email communication.
- Prior experience in Sales or Business Development is preferred.
- Freshers are welcome to apply.
Posted: 3 weeks ago
Operation Executive ( Pune)
Rentickles
Job Description : Warehouse operations Executive
Industry: Furniture & Appliance Rental / E-commerce
Experience: 2-4 Years
Salary: As per company standards
Job Summary
We are looking for a proactive and customer-focused Warehouse Operations Executive to manage warehouse operations, customer coordination, deliveries, pickups, and recovery-related activities. The ideal candidate should possess good communication skills, basic Excel knowledge, and the ability to coordinate effectively with internal teams while ensuring smooth day-to-day operations.
Key Responsibilities
- Handle customer queries through inbound and outbound calls, emails, and follow-ups.
- Coordinate delivery, pickup, recovery, and default-related operational activities.
- Maintain operational MIS, records, and reports using MS Excel.
- Coordinate with Operations, Finance, and other internal teams to ensure seamless execution.
- Draft and manage operational email communications and templates.
- Ensure timely follow-up with customers and internal stakeholders.
- Support warehouse operations and maintain accurate documentation.
- Update data, track operational activities, and ensure process compliance.
Requirements
- Graduate in any discipline.
- 2-4 years of experience in Operations, Customer Support, Warehouse Coordination, Backend Operations, or a similar role.
- Good verbal and written communication skills.
- Basic knowledge of MS Excel and data entry.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment.
- Comfortable working from warehouse locations.
- Flexible to work rotational shifts and weekends.
Working Schedule
- 9-hour shift
- Saturday and Sunday working (weekly off on weekdays)
Posted: 1 month ago