Crm Tools Jobs in Chennai

Job Title : Assistant Manager – Inside Sales

Location: Chennai

Work Mode: Full-time

Experience: 3–5Years

About the Role

We are looking for a results-driven Assistant Manager – Inside Sales to lead and manage our inside sales team. The role will be responsible for achieving sales targets, improving lead conversion, coaching team members, monitoring performance, and ensuring a consistent and effective sales process.

Key Responsibilities

• Lead, mentor, and motivate the Inside Sales team to achieve individual and team targets.
• Monitor daily sales performance, productivity, conversions, and revenue.
• Allocate leads and ensure timely and effective follow-ups.
• Coach team members on pitching, objection handling, negotiation, and closing.
• Conduct regular team meetings and performance reviews.
• Support team members with challenging customer conversations and escalations.
• Ensure adherence to sales processes, scripts, CRM practices, and quality standards.
• Track key sales KPIs and prepare performance reports for management.
• Identify gaps in the sales funnel and implement strategies to improve conversions.
• Work with management on sales forecasting, target planning, and process improvements.
• Build a high-performance, motivated, and accountable sales culture.

Requirements

• 3–5 years of experience in Inside Sales, Telesales, B2B Sales, or a similar role.
• Prior experience managing or supervising an inside sales team.
• Proven track record of achieving sales targets.
• Strong communication, negotiation, and customer-handling skills.
• Good understanding of sales funnels, lead management, and conversion techniques.
• Experience with CRM software and MS Excel/Google Sheets.
• Strong leadership, coaching, analytical, and problem-solving skills.
• Ability to work in a fast-paced, target-driven startup environment.
• Bachelor's degree in Business, Marketing, or a related field preferred.