Crm Jobs in Noida

Roles and Responsibilities

• Own the full sales cycle from lead identification to contract close, ensuring consistent progress toward targets.
• Engage prospects through remote outreach, discovery conversations, demonstrations, and follow-ups.
• Build and maintain accurate sales activity records and pipeline details to support forecasting and performance tracking.
• Identify decision-makers, understand business needs, and align product value to customer requirements.
• Collaborate with internal teams to ensure smooth handoffs, timely responses, and an excellent customer experience.
• Negotiate commercial terms and overcome objections to drive agreement to next steps.
• Maintain a structured approach to prospecting, qualification, and closing activities while operating independently.
• Monitor key metrics such as conversion rates, deal cycle time, and pipeline coverage to improve results.

Required Qualifications

• Proven experience in selling products or services in a remote or distributed environment.
• Strong verbal and written communication skills, including the ability to tailor messaging to different stakeholders.
• Demonstrated ability to negotiate effectively and drive deals to a successful close.
• Experience using a CRM platform to manage leads, opportunities, activities, and reporting.
• Track record of meeting or exceeding sales targets, quotas, or performance objectives.
• Comfort working with sales processes, structured outreach, and disciplined follow-up schedules.
• Ability to learn product/service details quickly and communicate value clearly and credibly.
• Self-motivated and organized with the ability to manage time and priorities while working remotely.

Key Responsibilities

• Qualify inbound and outbound leads, determine fit, and progress opportunities through defined stages.
• Conduct sales calls and virtual meetings to uncover needs, present solutions, and confirm buying criteria.
• Develop and execute closing strategies, including proposal discussions, objection handling, and commitment confirmation.
• Maintain a clean, up-to-date pipeline in the CRM, including notes, next steps, and accurate forecasting fields.
• Coordinate with marketing and support teams to ensure messaging consistency and readiness for deal progression.
• Track performance against KPIs and provide regular updates on pipeline health, risks, and next actions.
• Drive continuous improvement by analyzing outcomes, refining outreach, and leveraging successful deal patterns.

Job Title: CUSTOMER CARE EXECUTIVE

Experience : 1-2 Years

Location: Noida

WHO WE’RE LOOKING FOR

Great products bring customers in. Great service brings them back. We're looking for someone who

understands that, and shows it in every conversation — patient, proactive, and genuinely invested

in getting it right. You listen closely, stay calm under pressure, and treat every customer interaction

as a chance to build trust. If you take pride in turning a frustrated customer into a loyal one, we'd

love to hear from you.

REQUIREMENTS

1–2 years of experience in customer service, retail, or e-commerce;

Fluent in Hindi and English — both spoken and written communication matter

Bachelor's degree (BSc / BA / BCom) or equivalent

Comfortable working on (email, spreadsheets, CRM/helpdesk software)

Strong listening skills and the ability to stay patient and composed

Calm, patient, and solution-focused, when conversations get tense

Quickly thinking on your feet and find practical solutions when needed

KEY RESPONSIBILITIES

• Handle customer queries across calls, chat, or email and resolve them fast

• Guide customers on products, orders, payments, and returns

• Coordinate with internal teams — ops, tech, logistics — to close issues end to end

• Keep the customer’s experience smooth, warm, and on-brand at every touchpoint

• Track recurring issues and flag patterns to the team, so problems get fixed at the root

GOOD TO HAVE

• Prior experience in beauty, skincare, or personal care retail

• Familiarity with e-commerce platforms or CRM tools

• Comfortable working with cross-functional teams in a fast-paced environment

JOIN US

• Move Fast — High-growth company, high-speed career growth.

• Not just a job — a global career in AI

• AI-led e-commerce company where innovation, creativity, and experimentation are encouraged.

Job Title: Senior business operation executive(Upwork lead) ​

Location: Sector 62, Noida​

Employment Type: Full-Time  ​

Experience Required: 4+ Years 

Job Summary 

Cloudzzure Technologies is looking for an experienced Upwork Business Development 

Executive who has a proven track record of generating leads, submitting winning proposals, 

securing client meetings, and converting opportunities into projects. The ideal candidate 

should have hands-on experience working on Upwork and a strong understanding of how to 

identify quality opportunities, write customized proposals and build long-term client 

relationships. 

Roles & Responsibilities  

●Identify and bid on relevant projects through Upwork. 

●Analyze job requirements and prepare customized, client-focused proposals. 

●Generate qualified leads and secure client meetings. 

●Communicate with prospective clients and manage the complete sales cycle. 

●Understand client requirements and coordinate with technical teams for solution 

discussions. 

●Build and maintain strong relationships with clients. 

●Negotiate project terms and assist in closing deals. 

●Follow up consistently with prospects and maintain a healthy sales pipeline. 

●Track bidding performance, response rates and conversion metrics. 

●Stay updated with Upwork trends, best practices and platform changes. 

Required Skills & Experience 

●4+ years of experience in Upwork bidding and business development. 

●Proven experience in generating responses and acquiring clients through Upwork. 

●Strong understanding of Upwork proposal strategies and client engagement. 

●Experience handling IT services projects, preferably Salesforce, CRM projects. 

●Ability to identify genuine opportunities and avoid low-quality leads. 

●Excellent written and verbal communication skills. 

●Strong negotiation and relationship management abilities. 

●Experience in achieving monthly lead generation and revenue targets. 

Key Evaluation Criteria 

Candidates should be able to demonstrate: 

●Number of proposals submitted per month. 

●Average response rate achieved. 

●Number of client meetings generated. 

●Number and value of projects won through Upwork.    

●Experience handling end-to-end client communication and deal closure. 

●Strategies used to improve proposal success rates and win high-quality clients. 

Salary Offered 

As per experience and industry standards.