CSR Executive
BTW Financial Services & IMF PVT LTD
Pune
•
Maharashtra
0-2 Years
15k-18k /mth
Immediate
Customer Service
Customer Relationship Management (CRM)
Communication Skills
- Handle all incoming and outgoing calls in a prompt, polite, and professional manner.
- Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.
- Ensure all landline numbers are functional and report any issues to the Admin Department without delay.
- Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.
- Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.
- Keep the reception area clean, organized, and presentable at all times.
- Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.
- Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.
Posted: 2 months ago
field Sales Executive
Bajaj Finserv
Pune
•
Maharashtra
0-1 Years
17k-20k /mth
0-15 days
good communication
Lead Generation
field sales
Job Title: Field Sales Executive
Location: Pune
Experience:0-1 year
Employment Type: Full-Time
Key Responsibilities
- Identify potential customers through cold calling, market mapping, and local networking.
- Meet clients in person to explain personal loan features, interest rates, tenure, and repayment options.
- Collect and verify financial documents to facilitate the loan application process.
- Coordinate with credit and operations teams to ensure smooth loan processing and disbursement.
- Build relationships with local shopkeepers, builders, and chartered accountants to generate referrals.
- Achieve monthly loan disbursement targets and maintain a healthy sales pipeline.
- Maintain daily reports of field activities and lead status in the company CRM.
Skills & Requirements
- Good communication and customer-handling skills.
- Ability to communicate in Marathi, Hindi, and English.
- Valid driving licence is mandatory for field visits.
- Comfortable with outdoor sales, fieldwork, and customer meetings.
- Proactive, self-motivated, and target-oriented.
- Basic knowledge of MS Excel and mobile-based CRM applications.
What We Offer
- Opportunity to work with Bajaj Finserv.
- Fixed monthly salary with additional PF benefits.
- Uncapped performance-based incentives.
- Exposure to sales, customer relationship management, and financial services.
- Career growth opportunities in the banking and financial services sector.
Posted: 3 weeks ago