Manager — Banking Relationships & Payment Commercials

Job Title Manager — Banking Relationships & Payment Commercials

Department Finance & Accounts (Treasury)

Job Location Mumbai (Head Office)

Experience 8+ years, mandatory banking / payments background

Key Responsibilities:

Banking Relationship Management

• Act as the group's single point of contact and owner of all banking partner relationships across Etrav Tech and Eagle Crest.

• Build and maintain strong, healthy, long-term relationships with relationship managers, product heads, and senior banking stakeholders.

• Conduct regular business reviews with each bank, manage escalations, and ensure consistent service quality and responsiveness.

• Map the banking ecosystem, maintain a diversified panel of partners, and identify and onboard new banking partners where they deliver better terms or capability.

Corporate Credit Cards

• Own and manage all corporate credit card programs across the group, including issuance, limits, controls, and lifecycle management.

• Negotiate best-in-market card commercials: cashback and reward rates, credit limits, interest-free / float periods, fee waivers, and airline / category-specific benefits.

• Optimize card spend routing across issuers to maximize cashback yield and free-credit float on airline and supplier payments.

• Coordinate with the Finance team on accurate reconciliation of card spends, cashback, and reward realization.

Payment Gateway & POS Commercials

• Own commercial relationships with payment gateways, aggregators, and POS / terminal providers used for agent and customer collections.

• Negotiate the lowest achievable MDR, transaction fees, setup, and maintenance charges, and renegotiate as volumes grow.

• Benchmark payment gateway and POS commercials continuously against the market across cards, UPI, net banking, and wallets.

• Manage settlement cycles (e.g. T+1), chargeback terms, success-rate optimization, and reconciliation support, and evaluate / onboard new providers where beneficial.

Overall Banking & Forex Commercials

• Negotiate all banking commercials: current account terms, transaction banking and cash-management charges, NEFT / RTGS / IMPS fees, and BG / LC pricing.

• Negotiate competitive forex spreads, remittance charges, and cross-border payment commercials supporting Eagle Crest's overseas DMC operations.

• Negotiate and manage credit lines, working-capital, and overdraft facilities on the best available rates, limits, and terms.

• Optimize float, idle balances, and liquidity arrangements (sweeps / auto sweeps) to improve working-capital efficiency.

Market Intelligence & Benchmarking

• Maintain a live, documented benchmark of the best commercials available in the market across banks, gateways, and card issuers.

• Track new banking and payment products, schemes, network changes, and RBI / regulatory developments that affect commercials.

• Proactively bring cost-saving and revenue-enhancing proposals to the Managing Director with clear commercial business cases.

Compliance & Governance

• Ensure all banking and payment arrangements remain compliant with RBI guidelines, FEMA (for forex / cross-border), KYC norms, and PCI-DSS where applicable.

• Maintain complete and current documentation of every agreement, commercial term, amendment, and renewal.

• Coordinate with Finance and internal audit to ensure all negotiated commercials are correctly applied, billed, and reconciled.

Key Performance Indicators

• Blended Payment Cost: Reduce blended MDR plus gateway / POS processing cost as a percentage of payment throughput against a defined baseline, reviewed monthly.

• Corporate Card Yield: Maximize total card value realized — cashback, rewards, and free-credit float — as a percentage of corporate card spend.

• Commercial Benchmarking: Maintain 100% of banking, card, and payment commercials at or better than the prevailing market benchmark, validated through quarterly benchmarking reviews.

• Relationship Health: Maintain active, healthy relationships with all partner banks and resolve service escalations within agreed SLAs, with no unresolved relationship breakdowns.

• Forex & Remittance Cost: Reduce the average forex spread and remittance cost on Eagle Crest cross-border DMC payments against baseline.

• Working-Capital & Facility Terms: Secure best-available interest rates, limits, and terms on credit lines and working-capital facilities, and improve float days.

• New / Renegotiated Deals: Deliver a target number of new partner onboardings and volume-based renegotiations each year that improve commercials.

• Compliance & Documentation: Maintain 100% compliant and fully documented banking arrangements with zero regulatory or documentation lapses.

Required Qualifications:

Education

• Bachelor's degree in Commerce, Finance, or Business Administration.

• MBA in Finance or equivalent post-graduate qualification preferred.

Mandatory Banking Background

• 8+ years of experience in banking, payments, or cards, with a strong, demonstrable track record in

commercial negotiation and relationship management.

• Direct experience within a bank, payment gateway, card network, or fintech — for example in

corporate / transaction banking, merchant acquiring, cards, or relationship management — is

mandatory.

• Proven experience negotiating MDR, corporate card programs, payment gateway / POS

commercials, forex spreads, and credit facilities.

Domain Knowledge

• Deep understanding of how banks and payment providers price cards, MDR / interchange,

transaction banking, forex, and credit — i.e. knowing where the real negotiating room sits.

• Strong working knowledge of the payments ecosystem: issuers, acquirers, networks (Visa /

Mastercard / RuPay / UPI), aggregators, and settlement mechanics.

• Familiarity with RBI guidelines, FEMA (cross-border / forex), and PCI-DSS principles relevant to

payments.

Technical Skills:

• Advanced Microsoft Excel and commercial modeling — able to build clear cost-benefit and like-for-

like commercial comparisons.

• Comfort with corporate / net-banking portals, card-management platforms, and payment-gateway

/ POS dashboards.

Preferred Qualifications

• Exposure to the travel, e-commerce, or other high-volume transaction industries.

• An existing network of relationships with major banks and payment providers in India.

• Experience with cross-border / multi-currency payments, directly relevant to DMC operations.

• Experience with corporate card and expense / spend-management platforms.

• Prior experience working with internal audit and implementing commercial controls and documentation frameworks.

Job Title: Assistant Manager – Corporate Finance & Banking 

Experience: 6 months -1 Year

Location: Mumbai

Employment Type: Full-Time

Role Overview

We are looking for a detail-oriented and proactive Assistant Manager – Corporate Finance & Banking to support banking transactions, financial analysis, MIS reporting, loan documentation, compliance, and client coordination.

The candidate will coordinate with banks, clients, CA firms, legal teams, and other stakeholders to ensure timely completion of banking and finance-related activities, including working capital management, loan processing, financial reporting, and regulatory compliance.

Key Responsibilities

1. Banking & Finance Coordination

• Coordinate with banks regarding working capital facilities, term loans, Bank Guarantees (BG), Letters of Credit (LC), Cash Credit (CC), and Overdraft (OD).
• Maintain bank-wise records of sanctioned limits, outstanding balances, utilization, and available limits.
• Follow up with banks for sanction letters, disbursements, renewals, and pending documentation.
• Assist in preparing funding requirements and coordinating with banks.

2. Financial Analysis & CMA

• Assist in preparing CMA data, financial projections, and project reports.
• Analyse financial statements, including Profit & Loss accounts, Balance Sheets, and Cash Flow statements.
• Prepare financial ratios and supporting information for banks.
• Respond to routine bank queries in coordination with the senior team.

3. MIS & Financial Reporting

• Prepare daily funding summaries based on financial data received from clients.
• Maintain bank-wise funding, utilization, outstanding, and Rate of Interest (ROI) statements.
• Track renewal dates, stock audit dates, and other important banking deadlines.
• Ensure accuracy and timely submission of MIS reports.

4. Documentation & Banking Compliance

• Coordinate with banks and clients for loan documentation, security documentation, and execution formalities.
• Collect, verify, and submit required financial and supporting documents to banks.
• Track pending documentation, Paripassu requirements, valuations, TSR, ROC charges, and other security-related requirements.
• Maintain trackers for sanction conditions and compliance requirements.
• Prepare basic documentation and drafts when required, under senior guidance.
• Coordinate with clients, CAs, legal teams, and banks to close pending requirements.

5. RBI Compliance & Banking Requirements

• Coordinate the collection and submission of routine RBI and bank compliance-related information.
• Maintain a basic working knowledge of Annexure I, Annexure III, UFCE (Unhedged Foreign Currency Exposure), stock statements, and related banking compliance requirements.
• Guide clients regarding the documents and information required for routine compliance.
• Track compliance deadlines and ensure timely submission of required information.

6. Client & Stakeholder Coordination

• Collect financial and operational information from clients.
• Coordinate with client accounts and finance teams for financial statements, bank statements, stock statements, and other documents.
• Handle routine client queries and follow-ups related to banking and finance.
• Provide basic guidance on documentation requirements and escalate complex credit, legal, or technical matters to senior management.
• Maintain professional communication with clients, banks, and other stakeholders.

7. Data Management & Reconciliation

• Maintain accurate and updated Excel trackers for banking and financial information.
• Reconcile bank-wise sanctioned limits, outstanding balances, and utilization figures.
• Maintain organized client records and financial documentation.
• Ensure data accuracy, confidentiality, and timely updates.

Required Skills & Competencies

• Good knowledge of MS Excel and MS Word.
• Understanding of accounting principles, financial statements, banking, and treasury operations.
• Knowledge of banking products and working capital facilities, including CC, OD, BG, and LC.
• Basic knowledge of CMA preparation, financial projections, and financial analysis.
• Familiarity with banking documentation and RBI compliance requirements.
• Strong numerical, analytical, and problem-solving skills.
• Excellent communication, coordination, and follow-up skills.
• Attention to detail and the ability to manage multiple tasks within deadlines.

Preferred Qualifications & Experience

• B.Com / M.Com / MBA in Finance / CA Inter / CMA Inter or an equivalent finance qualification.
• Minimum 6 months of relevant experience in banking, corporate finance, accounting, NBFCs, CA firms, or financial consultancy.
• Candidates with experience in bank coordination, working capital facilities, loan processing, CMA data, and financial MIS will be preferred.

Key Performance Indicators (KPIs)

• Timely and accurate preparation of banking and finance MIS.
• Accuracy of financial data, utilization statements, and reconciliation.
• Timely submission of documents and compliance-related information to banks.
• Effective follow-up and closure of pending banking requirements.
• Accuracy of sanctioned limit and utilization tracking.
• Timely completion of CMA data and financial analysis.
• Effective coordination with clients, banks, and internal stakeholders.

Reporting Structure: The selected candidate will report to the Manager / Senior Manager – Corporate Finance & Banking.