Job Title: AI/ML Engineer

Location: Surat, Gujarat

Employment Type: Full-Time

Experience: 1–3 Years

About the Role

We are looking for a skilled AI/ML Engineer to design, develop, and deploy scalable, production-ready AI and Machine Learning solutions. The ideal candidate should have hands-on experience in Machine Learning, Deep Learning, Predictive Analytics, and modern AI technologies.

Key Responsibilities

• Develop, train, evaluate, and deploy Machine Learning and Deep Learning models.
• Build solutions for prediction, forecasting, classification, clustering, recommendation systems, and anomaly detection.
• Develop AI applications using LLMs, RAG, embeddings, LangChain, and vector databases.
• Perform data preprocessing, feature engineering, model evaluation, and performance optimization.
• Build and maintain AI/ML pipelines and integrate models with applications through APIs.
• Collaborate with product and engineering teams to develop AI-driven features.
• Monitor and improve deployed models and maintain relevant technical documentation.

Required Skills

• 1–3 years of experience in AI, Machine Learning, or Deep Learning.
• Strong knowledge of Python and AI/ML frameworks.
• Experience with data preprocessing, model training, evaluation, and deployment.
• Understanding of predictive analytics and modern AI application development.
• Familiarity with APIs and integrating ML models into applications.

Preferred Skills

• Experience with LLMs, RAG, LangChain, embeddings, and vector databases such as Pinecone, Milvus, Weaviate, Chroma, or FAISS.
• Knowledge of MLOps, Docker, Kubernetes, CI/CD, and cloud platforms such as AWS, Azure, or GCP.
• Experience or knowledge of Trading, FinTech, Wealth Management, Banking, or Financial Services is an advantage.
• Experience with time-series forecasting, financial datasets, market data, or predictive analytics is preferred.

Job Title: Hardware & Desktop Support Engineer

Department: Information Technology

Location: Surat, Gujarat

Employment Type: Full-Time

Experience: 1–3 Years

Job Summary

We are looking for a proactive Hardware & Desktop Support Engineer to provide technical support for desktops, laptops, printers, IP phones, and other end-user devices.

The ideal candidate should have strong troubleshooting skills and the ability to provide efficient L1/L2 technical support in a fast-paced enterprise environment.

Key Responsibilities

• Install, configure, and troubleshoot Windows 10/11 desktops and laptops.
• Provide L1/L2 technical support to end users.
• Diagnose and resolve hardware-related issues.
• Install and configure printers, scanners, and peripheral devices.
• Install and configure operating systems, drivers, and software applications.
• Configure and troubleshoot Microsoft Outlook and Microsoft Office.
• Perform basic Active Directory user management.
• Troubleshoot network connectivity, LAN, and Wi-Fi issues.
• Support IP phones and video conferencing systems.
• Perform hardware upgrades, preventive maintenance, and system health checks.
• Maintain IT asset inventory and technical documentation.
• Coordinate with vendors for warranty claims, repairs, and hardware replacements.
• Support antivirus, endpoint security, and patch management.
• Manage and resolve user tickets within defined SLA timelines.
• Provide remote technical support when required.

Required Skills

• Strong knowledge of Windows 10/11 installation and troubleshooting.
• Good knowledge of Microsoft Office and Outlook support.
• Basic understanding of Active Directory.
• Basic networking knowledge, including IP, DNS, and DHCP.
• Experience with printer and peripheral troubleshooting.
• Hardware assembly, diagnostics, and troubleshooting skills.
• Familiarity with remote support tools.
• Good communication and interpersonal skills.
• Strong customer service and problem-solving abilities.

Preferred Qualifications

• Diploma/Bachelor's Degree in IT, Computer Science, or a related field.
• CompTIA A+ certification is preferred.
• Microsoft certification will be an advantage.

Key Competencies

• Hardware & Desktop Troubleshooting
• Windows Administration
• L1/L2 Technical Support
• Active Directory
• Microsoft Office & Outlook
• Basic Networking
• Printer & Peripheral Support
• IT Asset Management
• Endpoint Security
• Vendor Coordination
• Ticket & SLA Management

Ideal Candidate

The ideal candidate should be technically strong, proactive, service-oriented, and capable of handling multiple user issues efficiently while maintaining a high level of professionalism in an enterprise environment.