Job Title: AI/ML Engineer

Location: Surat, Gujarat

Employment Type: Full-Time

Experience: 1–3 Years

About the Role

We are looking for a skilled AI/ML Engineer to design, develop, and deploy scalable, production-ready AI and Machine Learning solutions. The ideal candidate should have hands-on experience in Machine Learning, Deep Learning, Predictive Analytics, and modern AI technologies.

Key Responsibilities

• Develop, train, evaluate, and deploy Machine Learning and Deep Learning models.
• Build solutions for prediction, forecasting, classification, clustering, recommendation systems, and anomaly detection.
• Develop AI applications using LLMs, RAG, embeddings, LangChain, and vector databases.
• Perform data preprocessing, feature engineering, model evaluation, and performance optimization.
• Build and maintain AI/ML pipelines and integrate models with applications through APIs.
• Collaborate with product and engineering teams to develop AI-driven features.
• Monitor and improve deployed models and maintain relevant technical documentation.

Required Skills

• 1–3 years of experience in AI, Machine Learning, or Deep Learning.
• Strong knowledge of Python and AI/ML frameworks.
• Experience with data preprocessing, model training, evaluation, and deployment.
• Understanding of predictive analytics and modern AI application development.
• Familiarity with APIs and integrating ML models into applications.

Preferred Skills

• Experience with LLMs, RAG, LangChain, embeddings, and vector databases such as Pinecone, Milvus, Weaviate, Chroma, or FAISS.
• Knowledge of MLOps, Docker, Kubernetes, CI/CD, and cloud platforms such as AWS, Azure, or GCP.
• Experience or knowledge of Trading, FinTech, Wealth Management, Banking, or Financial Services is an advantage.
• Experience with time-series forecasting, financial datasets, market data, or predictive analytics is preferred.

Job Title: Network Engineer

Experience : 1-4 Years

Location: Surat, Gujrat

Employment Type: Full-Time

Job Summary

We are looking for a technically strong and proactive Network Engineer to manage and maintain enterprise network infrastructure across office, data center, and trading environments.

The ideal candidate should have strong hands-on experience with routers, switches, firewalls, BGP, OSPF, VLANs, VPNs, network security, and multi-ISP connectivity. Experience with financial/trading infrastructure and exchange connectivity will be an added advantage.

Roles & Responsibilities

• Design, implement, and maintain enterprise network infrastructure across office, data center, and trading environments.
• Manage and monitor network connectivity for trading exchanges, including NSE, BSE, and MCX.
• Configure and maintain routers, switches, firewalls, and load balancers.
• Manage multi-ISP connectivity, BGP routing, and traffic engineering for optimized performance and redundancy.
• Monitor and maintain low-latency network performance required for trading applications.
• Configure and maintain VLANs, routing protocols, NAT, and network segmentation.
• Implement and manage firewall policies, IPS/IDS, VPNs, and network security controls.
• Monitor network health using tools such as Zabbix, SolarWinds, PRTG, or similar monitoring platforms.
• Troubleshoot network outages, latency issues, packet loss, and connectivity problems.
• Manage NSE colocation and exchange connectivity infrastructure.
• Coordinate with ISPs, exchanges, and vendors for circuit provisioning, maintenance, and troubleshooting.
• Ensure high availability and redundancy of critical network infrastructure.
• Perform network capacity planning, upgrades, and performance tuning.
• Maintain accurate network documentation, diagrams, and configuration backups.
• Support cybersecurity audits and compliance requirements related to network infrastructure.

Skills & Qualifications

• Strong expertise in network infrastructure management and troubleshooting.
• Hands-on experience with routers, switches, and firewalls such as Cisco, MikroTik, Fortinet, etc.
• Strong understanding of BGP, OSPF, TCP/IP, VLANs, NAT, and routing protocols.
• Experience with multi-ISP network architecture and redundancy design.
• Good knowledge of network security concepts, including VPNs, firewall policies, and IDS/IPS.
• Experience with network monitoring tools such as Zabbix, SolarWinds, or PRTG.
• Familiarity with low-latency network environments used in trading infrastructure.
• Understanding of NSE/BSE/MCX exchange connectivity and colocation environments is an added advantage.
• Strong troubleshooting and problem-solving skills, especially in critical environments.
• Excellent communication and vendor coordination skills.

Preferred Certifications

• CCNA / CCNP
• Fortinet NSE
• MikroTik MTCNA (Optional but preferred)

Key Requirements

• Ability to work in a high-pressure trading environment with minimal downtime tolerance.
• Strong technical and analytical skills.
• Ability to handle critical network incidents and urgent troubleshooting.
• Strong communication and vendor management skills.
• Willingness to work in a fast-paced and technology-driven environment.

Key Qualities

• Smart
• Proactive
• Technically Strong
• Client-Focused
• Leadership-Oriented

Job Title: Hardware & Desktop Support Engineer

Department: Information Technology

Location: Surat, Gujarat

Employment Type: Full-Time

Experience: 1–3 Years

Job Summary

We are looking for a proactive Hardware & Desktop Support Engineer to provide technical support for desktops, laptops, printers, IP phones, and other end-user devices.

The ideal candidate should have strong troubleshooting skills and the ability to provide efficient L1/L2 technical support in a fast-paced enterprise environment.

Key Responsibilities

• Install, configure, and troubleshoot Windows 10/11 desktops and laptops.
• Provide L1/L2 technical support to end users.
• Diagnose and resolve hardware-related issues.
• Install and configure printers, scanners, and peripheral devices.
• Install and configure operating systems, drivers, and software applications.
• Configure and troubleshoot Microsoft Outlook and Microsoft Office.
• Perform basic Active Directory user management.
• Troubleshoot network connectivity, LAN, and Wi-Fi issues.
• Support IP phones and video conferencing systems.
• Perform hardware upgrades, preventive maintenance, and system health checks.
• Maintain IT asset inventory and technical documentation.
• Coordinate with vendors for warranty claims, repairs, and hardware replacements.
• Support antivirus, endpoint security, and patch management.
• Manage and resolve user tickets within defined SLA timelines.
• Provide remote technical support when required.

Required Skills

• Strong knowledge of Windows 10/11 installation and troubleshooting.
• Good knowledge of Microsoft Office and Outlook support.
• Basic understanding of Active Directory.
• Basic networking knowledge, including IP, DNS, and DHCP.
• Experience with printer and peripheral troubleshooting.
• Hardware assembly, diagnostics, and troubleshooting skills.
• Familiarity with remote support tools.
• Good communication and interpersonal skills.
• Strong customer service and problem-solving abilities.

Preferred Qualifications

• Diploma/Bachelor's Degree in IT, Computer Science, or a related field.
• CompTIA A+ certification is preferred.
• Microsoft certification will be an advantage.

Key Competencies

• Hardware & Desktop Troubleshooting
• Windows Administration
• L1/L2 Technical Support
• Active Directory
• Microsoft Office & Outlook
• Basic Networking
• Printer & Peripheral Support
• IT Asset Management
• Endpoint Security
• Vendor Coordination
• Ticket & SLA Management

Ideal Candidate

The ideal candidate should be technically strong, proactive, service-oriented, and capable of handling multiple user issues efficiently while maintaining a high level of professionalism in an enterprise environment.