<h3>Roles and Responsibilities</h3><ul><li>Analyze business needs and translate them into actionable AI and automation opportunities across teams.</li><li>Develop and document AI and automation strategies aligned with organizational goals, measurable outcomes, and operating constraints.</li><li>Work with stakeholders to map end-to-end processes, identify bottlenecks, and define improvement targets.</li><li>Support the evaluation of AI/ML use cases by assessing feasibility, expected value, data readiness, and integration impacts.</li><li>Create clear requirements and success criteria for automation initiatives, including scope, dependencies, and delivery milestones.</li><li>Partner with engineering, data, and operations teams to ensure solutions meet business workflows and compliance expectations.</li><li>Contribute to solution design by documenting how models, automation logic, and business rules interact within current systems.</li><li>Maintain and communicate project artifacts such as process maps, requirement documents, and stakeholder updates.</li><li>Monitor progress and participate in iterative delivery by incorporating feedback and adjusting requirements as needed.</li><li>Facilitate workshops and working sessions to gather inputs, resolve ambiguities, and drive consensus.</li></ul><h3>Required Qualifications</h3><ul><li>Proven experience in business analysis within technology-driven environments, including automation or analytics initiatives.</li><li>Strong understanding of AI and automation concepts, including how AI/ML systems function in real-world contexts.</li><li>Demonstrated ability to map and document business processes (e.g., current state/future state) to support solution planning.</li><li>Experience gathering requirements from multiple stakeholders and translating them into clear, testable deliverables.</li><li>Ability to assess data and system readiness at a conceptual level (availability, quality considerations, integration points).</li><li>Excellent communication skills with the ability to present complex ideas to both technical and non-technical audiences.</li><li>Strong stakeholder management skills, including facilitation, negotiation, and expectation-setting.</li><li>Comfort working in a remote environment with well-organized planning, documentation, and follow-through.</li><li>Experience with project tracking, documentation, and structured problem-solving approaches.</li></ul><h3>Key Responsibilities</h3><ul><li>Lead discovery and analysis activities for AI and automation initiatives, including process documentation and requirement definition.</li><li>Define use case business requirements: objectives, user impact, operational workflow changes, and success metrics.</li><li>Produce process maps and business workflow documentation to guide implementation and change management.</li><li>Collaborate with technical teams to ensure requirements align with system capabilities, data constraints, and rollout plans.</li><li>Support prioritization of initiatives by estimating value, effort, risk, and dependencies across stakeholders.</li><li>Ensure that automation solutions are designed to fit into operational processes, including handoffs, exceptions, and governance.</li><li>Document assumptions, open questions, and decision logs to maintain clarity throughout the delivery lifecycle.</li><li>Validate outcomes by defining acceptance criteria, performance expectations, and measurement approaches.</li><li>Continuously refine requirements based on stakeholder feedback, pilot results, and implementation learnings.</li></ul>