<ol><li>Communicate effectively with clients via phone and email to understand their requirements.</li><li>Provide expert consultation on attestation, apostille, and translation services, including process guidance and documentation support.</li><li>Offer step-by-step assistance throughout the service lifecycle to ensure clarity and transparency.</li><li>Follow up proactively on inquiries and work to convert leads into confirmed business.</li><li>Coordinate the pickup and secure handling of client documents to ensure timely delivery.</li><li>Maintain service quality, accuracy, and consistency in all client interactions.</li><li>Address client queries promptly and collaborate with internal teams for smooth service execution.</li><li>Achieve monthly revenue targets.</li></ol>