<h3>Key Roles &amp; Responsibilities</h3>(Other duties may be assigned as required)The Program Architect will be responsible for providing architectural leadership across the program, either directly or through coordination with other teams. Key responsibilities include:<ul><li>Subject Matter Expertise: Act as the Subject Matter Expert for Amazon CCaaS Connect, providing architectural, solution, and design leadership across the entire program. Represent and defend architecture, solution, and design decisions at the program level.</li><li>Architecture Alignment: Coordinate architectural activities across related projects to ensure consistency and alignment with enterprise and domain architecture standards and guidance.</li><li>Translate Strategy into Execution: Translate enterprise and domain architecture guidance into coordinated execution, ensuring solution design, delivery, and governance are aligned across all workstreams.</li><li>Design Consistency: Ensure consistency of High-Level Design (HLD) and Low-Level Design (LLD) across workstreams, proactively identifying and mitigating cross-project design conflicts.</li><li>Technical Risk &amp; Design Debt Management: Track technical risks and design debt at the program level, identifying, managing, and escalating risks that may impact the broader transformation initiative.</li><li>Architecture Governance &amp; Forums: Lead program-wide architecture forums to reconcile differences in design patterns, platforms, and constraints across teams.</li><li>Program Architecture Planning: Maintain a comprehensive Program Architecture Plan that maps solution blueprints to established enterprise architecture principles.</li><li>ARB Escalations: Serve as the primary point of contact for Architecture Review Board (ARB) escalations coming from multiple Solution Architects.</li><li>Architecture Repository Management: Ensure architecture repositories are updated to reflect cumulative program learning and architectural decisions.</li><li>Cross-Functional Collaboration: Collaborate closely with Solution Architects, Technical Leads, and technical teams to ensure system designs, solutions, and processes align with and support Enterprise Architecture.</li><li>Architecture Roadmap Development: Shape and evolve the solution architecture roadmap by applying technology expertise, domain/program knowledge, industry best practices, and organizational capabilities.</li><li>Enterprise Program Delivery: Drive the implementation of large-scale enterprise programs, ensuring strong alignment between architectural direction and overall program objectives.</li></ul>