<ol><li>Consult with clients over the phone regarding visa-related services and requirements.</li><li>Resolve client queries and concerns through phone calls and email communication.</li><li>Provide end-to-end assistance to clients throughout the visa application process.</li><li>Attend to all client calls, emails, and inquiries in a timely and professional manner.</li><li>Follow up with clients to ensure all required documents are submitted accurately and on time.</li><li>Update clients on the status of their visa applications and provide necessary guidance.</li><li>Maintain accurate records of client interactions and application progress.</li><li>Deliver excellent customer service and ensure client satisfaction.</li></ol><p>Requirements</p><ol><li>Good communication skills in English, Hindi, and/or Marathi.</li><li>Strong customer service and client-handling skills.</li><li>Basic computer knowledge and proficiency in MS Office.</li><li>Ability to manage emails, documentation, and appointments efficiently.</li><li>Strong attention to detail and organizational skills.</li><li>Prior experience in visa processing, customer support, or a similar role is preferred but not mandatory.</li></ol>