Roles and Responsibilities

• Own and maintain long-term client partnerships by serving as a primary point of contact.
• Drive customer satisfaction through proactive engagement, service planning, and timely follow-up.
• Manage the full client lifecycle, including onboarding support, adoption checkpoints, renewals coordination, and retention initiatives.
• Coordinate cross-functional teams to ensure client needs are understood, documented, and addressed effectively.
• Monitor client health signals and implement plans to reduce churn risk and improve outcomes.
• Build strong relationships through consistent communication, responsiveness, and clear expectations.
• Support problem resolution by investigating issues, escalating when necessary, and communicating next steps.
• Represent client feedback to internal stakeholders to improve service quality and customer experience.
• Track and report on client engagement activities, outcomes, and progress toward goals.
• Maintain accurate records of client interactions, action items, and commitments to ensure continuity.

Required Qualifications

• Experience managing client accounts and maintaining effective ongoing relationships.
• Proven ability to drive customer outcomes through structured success planning and follow-through.
• Strong communication skills with the ability to tailor messaging to different audiences.
• Demonstrated problem-solving skills, including managing priorities and resolving issues efficiently.
• Ability to collaborate with internal teams to coordinate deliverables and align on timelines.
• Comfort working in a remote environment with excellent organization and ownership of tasks.
• Experience using CRM and customer success tools to track accounts, activities, and results.
• Strong professionalism and attention to detail when documenting decisions and commitments.

Key Responsibilities

• Conduct regular check-ins with clients to assess satisfaction, goals, and adoption progress.
• Develop and maintain account plans that outline priorities, milestones, and success metrics.
• Identify risks early and execute mitigation plans in partnership with internal teams.
• Facilitate onboarding activities to ensure clients achieve early value and smooth adoption.
• Support renewals by reviewing performance, addressing gaps, and aligning on next steps.
• Gather and synthesize client feedback, then translate insights into actionable improvements.
• Ensure clear communication of timelines, deliverables, and expectations to stakeholders.
• Coordinate escalations for urgent issues, ensuring transparency and timely resolution.
• Maintain accurate reporting on engagement, deliverables, and client outcomes.
• Continuously improve customer engagement practices to enhance retention and advocacy.

Business Development Manager – Recruitment Specialist

Location: Remote, India

Experience: 5–7 Years

Employment Type: Full-Time

About the Role

We are looking for an experienced Business Development Manager with strong experience in the staffing and recruitment industry.

The ideal candidate should have a proven track record of bringing new clients for FTE/IT and non-IT hiring requirements, managing staffing vendors, and building long-term client relationships.

This role is best suited for someone who already understands the recruitment/staffing market and has an established network of HRs, Talent Acquisition teams, hiring managers, and companies.

Key Requirements

• 5–7 years of overall experience in Business Development / Sales.
• Minimum 3 years of experience in Staffing, Recruitment, or Recruitment Vendor Management.
• Proven experience in onboarding new clients for FTE hiring requirements.
• Strong understanding of the staffing and recruitment industry.
• Existing and active client base/network is highly preferred.
• Experience working with corporate clients, HR teams, TA teams, and hiring managers.
• Proven ability to generate new business through existing relationships as well as new client acquisition.
• Experience handling the complete business development cycle — lead generation, client meetings, requirement understanding, negotiation, onboarding, and relationship management.
• Strong communication, negotiation, and relationship-building skills.
• Ability to work independently in a remote environment.

Key Responsibilities

• Identify and acquire companies with active FTE hiring requirements.
• Generate new recruitment/staffing business through existing network and new outreach.
• Build and maintain relationships with HR, Talent Acquisition, and business stakeholders.
• Understand client hiring requirements and convert them into business opportunities.
• Onboard new clients and establish long-term recruitment partnerships.
• Develop and maintain a healthy sales pipeline.
• Drive revenue through new client acquisition and repeat business.
• Maintain regular communication with clients and identify additional hiring opportunities.

Ideal Candidate

You will be a strong fit if you:

• Have spent significant time in staffing/recruitment sales.
• Have personally onboarded recruitment clients.
• Already have a strong network of companies and HR/Talent Acquisition professionals.
• Have experience generating consistent business from your client relationships.
• Understand how recruitment agencies, staffing companies, and hiring vendors operate.
• Can independently take ownership of client acquisition and revenue generation.

Important

An existing client network and proven ability to bring FTE hiring clients will be a major advantage for this role.

We are seeking a dynamic Corporate Sales professional responsible for driving revenue through enterprise-level software sales. The role involves extensive corporate visits, identifying business opportunities, and delivering customized solutions to clients. The candidate will manage large deal cycles and build long-term client relationships while achieving sales targets.

Key Responsibilities:

• Acquire and manage mid-market enterprise accounts.

• Conduct consultative discussions to understand operational challenges.

• Present customized software solutions aligned with client requirements.

• Manage complex sales cycles involving multiple stakeholders.

• Negotiate commercials and close medium-to-large ticket-size deals.

• Drive quarterly and annual revenue targets.

Requirements:

• 5–8 years of experience in Enterprise or B2B Software Sales.

• Strong experience in Field Sales and Consultative Selling.

• Experience handling medium to large ticket-size deals.

• Experience managing multiple stakeholders and business units.

• End-to-end sales cycle management experience.

• Bachelor's degree in Business, Marketing, IT, or related field (MBA preferred).

• Strong business communication and presentation skills.

• Solution-selling capability.

• Negotiation and account management skills.

• Experience with CRM tools and sales pipelines is preferred.

• Experience in SaaS or Enterprise Software Sales is preferred.

• Willingness to travel regionally.

A growing California, USA based CPA firm looking to fill a Tax Senior Accountant/Accounting Manager role for remote work based out of India. This will be a work from home full-time role.

Key requirements:

• 4+ years experience in both US accounting and tax preparation as this role will require working on both US taxes and accounting. 
• Master’s degree or CA required.
• Software used includes Lacerte (for taxes) and QuickBooks (for accounting) so the candidate needs to have hands-on experience working on both software.
• Attention to detail and focus on accuracy
• Ability to multi-task and handle multiple priorities
• Excellent written and verbal communication skills
• High level of integrity

Remuneration based on experience and can be hourly or fixed amount per month.