<p><strong>Job Description : Warehouse operations Executive</strong></p><p><strong>Industry:</strong> Furniture &amp; Appliance Rental / E-commerce</p><p><strong>Experience:</strong> 2-4 Years</p><p><strong>Salary:</strong> As per company standards</p><h2>Job Summary</h2><p>We are looking for a proactive and customer-focused Warehouse Operations Executive to manage warehouse operations, customer coordination, deliveries, pickups, and recovery-related activities. The ideal candidate should possess good communication skills, basic Excel knowledge, and the ability to coordinate effectively with internal teams while ensuring smooth day-to-day operations.</p><p><br /></p><h2>Key Responsibilities</h2><ul><li>Handle customer queries through inbound and outbound calls, emails, and follow-ups.</li><li>Coordinate delivery, pickup, recovery, and default-related operational activities.</li><li>Maintain operational MIS, records, and reports using MS Excel.</li><li>Coordinate with Operations, Finance, and other internal teams to ensure seamless execution.</li><li>Draft and manage operational email communications and templates.</li><li>Ensure timely follow-up with customers and internal stakeholders.</li><li>Support warehouse operations and maintain accurate documentation.</li><li>Update data, track operational activities, and ensure process compliance.</li><li><br /></li></ul><h2>Requirements</h2><ul><li>Graduate in any discipline.</li><li>2-4 years of experience in Operations, Customer Support, Warehouse Coordination, Backend Operations, or a similar role.</li><li>Good verbal and written communication skills.</li><li>Basic knowledge of MS Excel and data entry.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work in a fast-paced environment.</li><li>Comfortable working from warehouse locations.</li><li>Flexible to work rotational shifts and weekends.</li></ul><p><br /></p><h2>Working Schedule</h2><ul><li>9-hour shift</li><li>Saturday and Sunday working (weekly off on weekdays)</li></ul>