Job Title : Assistant Manager – Inside SalesLocation: ChennaiWork Mode: Full-timeExperience: 3–5Years About the RoleWe are looking for a results-driven Assistant Manager – Inside Sales to lead and manage our inside sales team. The role will be responsible for achieving sales targets, improving lead conversion, coaching team members, monitoring performance, and ensuring a consistent and effective sales process. Key Responsibilities<ul><li>Lead, mentor, and motivate the Inside Sales team to achieve individual and team targets.</li><li>Monitor daily sales performance, productivity, conversions, and revenue.</li><li>Allocate leads and ensure timely and effective follow-ups.</li><li>Coach team members on pitching, objection handling, negotiation, and closing.</li><li>Conduct regular team meetings and performance reviews.</li><li>Support team members with challenging customer conversations and escalations.</li><li>Ensure adherence to sales processes, scripts, CRM practices, and quality standards.</li><li>Track key sales KPIs and prepare performance reports for management.</li><li>Identify gaps in the sales funnel and implement strategies to improve conversions.</li><li>Work with management on sales forecasting, target planning, and process improvements.</li><li>Build a high-performance, motivated, and accountable sales culture.</li></ul> Requirements<ul><li>3–5 years of experience in Inside Sales, Telesales, B2B Sales, or a similar role.</li><li>Prior experience managing or supervising an inside sales team.</li><li>Proven track record of achieving sales targets.</li><li>Strong communication, negotiation, and customer-handling skills.</li><li>Good understanding of sales funnels, lead management, and conversion techniques.</li><li>Experience with CRM software and MS Excel/Google Sheets.</li><li>Strong leadership, coaching, analytical, and problem-solving skills.</li><li>Ability to work in a fast-paced, target-driven startup environment.</li><li>Bachelor's degree in Business, Marketing, or a related field preferred.</li></ul>